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Business Operations N A

Location:
Blanchard, OK
Salary:
100,000+
Posted:
March 25, 2024

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Resume:

K E V I N M C K E N N A

405-***-****

ad4j9s@r.postjobfree.com

**** ** ****,

Blanchard, OK 73010

PROFESSIONAL SUMMARY

Skilled team player with strong background in Mechanical environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities. SKILLS

Resolved escalated issues and

identified solutions to avoid repeat

problems.

Coached and mentored employees

through technical challenges.

Contacted customers to build trust

and leverage consultative sales

techniques.

Assisted in implementing special

promotions relating to direct sales

segments.

Networked with prospective clients to

build company awareness and

interest.

Promoted high quality company image

by demonstrating professionalism to

both clients and colleagues.

Closed tough deals and complex

sales using strong persuasion and

negotiation skills

Engaged customers to quickly identify

needs, negotiate contracts, and close

sales.

EXPERIENCE

Environmental Systems Manager, University of Oklahoma, Aug 2020 Current, Norman, OK

Resolved escalated issues and identified solutions to avoid repeat problems. Created cooperative team environment that promoted high-performance standards and attainment of goals.

Shared knowledge and offered guidance to employees and customers. Organized and updated training schedules, programs and materials for new employees.

Demonstrated effective leadership, collaboration and interpersonal skills to drive teams to successful project completion.

Coached and mentored employees through technical challenges. Completed daily opening, closing and administrative tasks for smooth business operations.

Worked in team-based environment to share information and workload while driving customer satisfaction.

KM

Examined building layouts, forecasted issues and synchronized work to determine requirements for installation and repairs.

Studied building plans and drawings to determine work aids required and sequence of installations.

Operated, inspected and maintained HVAC equipment and systems to obtain efficient operating results and life expectancy.

Determined manpower, material needs and deadlines to complete jobs and projects. Researched, designed and implemented HVAC preventative maintenance and repair solutions to enhance and support operational and business performance. Manager, McKenna Heat and Air, Apr 2011 Aug 2020, Blanchard, OK Researched and resolved questions and problems affecting customers, providing timely updates.

Demonstrated effective leadership, collaboration and interpersonal skills to drive teams to successful project completion.

Completed daily opening, closing and administrative tasks for smooth business operations.

Observed and maintained daily inventory levels based on current sales. Coached and mentored employees through technical challenges. Shared knowledge and offered guidance to employees and customers. Monitored employee productivity to provide suggestions for increased service. Oversaw day-to-day operations and assisted in challenge resolution to reduce potential downtime.

Improved employee skills and increased team value with new training opportunities and empowering leadership.

Sales of HVAC system replacement commercial and residential Senior HVAC Technician/ Project Forman, Sheetmetal Union, Apr 2000 Apr 2011, Oklahoma City, OK

Operated, inspected and maintained HVAC equipment and systems to obtain efficient operating results and life expectancy.

Performed QC duties to maintain construction job site safety and conformance with plans.

Oversaw inventory control processes, production schedules and staffing to complete projects on-time and within budget.

Monitored work progress, assessed project quality and implemented corrective measures to maintain project standards.

Fabricated replacement parts at construction sites to complete the installations on-schedule.

Used blueprints to make shop drawings for the fabrication and assembly of high-quality sheet metal products.

Fabricated ducts for HVAC systems to maximize their efficiency. Deburred, filed and buffed surfaces and joints to achieve the desired finish on assembled parts.

Communicated professionally with customers, co-workers and subcontractors to explain repairs and changes for HVAC system.

May 1998

May 1976

Operated hand and power tools to conduct maintenance on air conditioning systems, coils and compressors.

EDUCATION

HVAC Degree Completion, HVAC

Mid America Vo-tech Wayne, OK

High School Diploma

Blanchard High School Blanchard, OK



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