Amberely Maclin

Orlando, FL *****

ad4j90@r.postjobfree.com

689-***-****

A long term commitment with a great company.

Willing to relocate: no

Authorized to work in the US for any employer

Work Experience

Manager

Checkers Drive-In Restaurants, Inc. - Orlando, FL

March 2021 to Present

• Assured customer satisfaction at all times

• Managed shifts

• Handled day-to-day operations

• Responsible for running night shift

• Supervised 6 employees

Manager

Burger King - Orlando, FL

October 2020 to February 2021

• Open store

• Close store

• Supervise employees

• Count cashier drawers and load

• Drop deposits

• Secure and monitor store before open and close

Housekeeper

La Quinta Inns & Suites - Huntsville, AL

July 2019 to February 2020

• Replace soiled towels and linen, vacuum room carpets, and sweep, scrub, wax, and polish floors using brooms, mops, and powered scrubbing and waxing machines in a 300+ room hotel

• Arranged for the provision of extra room furniture, beddings, linen, and towels for guests with special needs

• Maintained lists of vacant rooms that required housekeeping attention before the arrival of their next occupants

Custodian

Office Pride Commercial Cleaning Services - Huntsville, AL March 2019 to February 2020

• Followed directions from supervisors to adhere to a rotation schedule of assigned quadrants, working with co-workers as a team

• Provided carpet cleaning vacuuming, floor care, trash removal and restroom cleaning

• Removed all finger marks and smudges from vertical surfaces, including doors, door frames, around light switches, private entrance glass and partitions Sales Representative

JDT EnrollmentGroup

November 2016 to December 2018

Lower interest rates for customers.

Organized and manage client information safely and securely. Keep a positive attitude while dealing with upset customers and over came any objections or issues. Kept work area clean at all times.

Executed daily operations of contacting clients and potential clients to inform them of new services provided by the company.

Sales Rep

Orlando Visions - Orlando, FL

January 2016 to November 2016

Wrote orders and scheduled initiation of services. Periodically conferred with clients and establishment personnel to verify satisfaction with service and to resolve complaints.

Revised and expanded prospectus to meet clients' needs. Planned and prepared technical reports, memoranda and instructional manuals as documentation of program development.

Analyzed data processing requirements of prospective clients and drew up prospectuses of data processing plans designed specifically to serve clients' needs. Called on prospective clients to explain types of services provided by establishment such as inventory control, payroll processing, data conversion, sales analysis and financial reporting. Contacted representatives of government, business and industrial organizations to solicit business for data processing establishment.

01/13/2016 Total Security Vision One Orlando, FL

Education

Bachelor's in Psychology

Post University - Huntsville, AL

April 2020 to Present

Certificate in Office Information Systems

JF Ingram State Technical College

2014

GED

J.F Ingram State Technical College

2012

College STC in Cosmetology

J.F Drake State Technical College - Huntsville, AL Skills

• Any microsoft grenerated program (7 years)

• Customer Service

• Customer Care

• Call Center

• Customer Support

• Housekeeping

• Microsoft Office (7 years)

• Excel (7 years)

• Microsoft Word (10+ years)

• Microsoft Powerpoint (7 years)

• Microsoft Outlook (7 years)

• Custodial Experience

• Sales

• Management

• Telemarketing

• Microsoft Excel

Certifications and Licenses

Commercial telephone seller certification

Assessments

Call Center Customer Service — Proficient

March 2019

Measures a candidate's ability to demonstrate customer service skills in a call center setting. Full results: Proficient

Verbal Communication — Familiar

April 2019

Measures a candidate's ability to effectively convey information when speaking. Full results: Familiar

Food Safety — Completed

April 2019

Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Completed

Work Style: Reliability — Expert

April 2019

Measures a candidate's tendency to be dependable and come to work. Full results: Expert

Home Health Aide Skills — Completed

July 2020

Providing care to patients in a home setting

Full results: Completed

Sales Skills — Proficient

March 2019

Measures a candidate's ability to effectively use influence and negotiation techniques to engage with and persuade customers.

Full results: Proficient

Scheduling — Familiar

July 2020

Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Contact this candidate