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Quality Assurance Memory Care

Location:
Dobbs Ferry, NY
Salary:
Negotiable
Posted:
March 25, 2024

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Resume:

P. Griffiths

PATRICE A. GRIFFITHS, CDP

** ******* *** ***** *****, NY 10522 914-***-**** ad4j83@r.postjobfree.com EDUCATION

Mercy College, Dobbs Ferry, NY

Bachelor of Science in Organizational Management, Specialization in Leadership

• Member of Delta Mu Delta Business Honor Society

EXPERIENCE

Atria Senior Living, New City, NY

Memory Care Director August 2023-Present

• Oversee memory care/Life Guidance Community and provide a joyful environment

• Hire, schedule, attract, retain, coach, motivate, and lead a team of Resident Services Aides

• Strengthened relationships between management and staff through coaching and in-servicing

• Responsibilities of maintaining DOH standards as well as company Quality Assurance guidelines

• Operate as the Quality Assurance (QA) person for all departments monthly and quarterly

• Conducted community inspections daily with submission to any findings (Maintenance Software) The Bristal of Armonk, Armonk, NY

Assistant Executive Director/Interim Memory Care Director October 2022-July 2023

• Assist in the budget process and review, approved, and properly code all invoices and purchase orders

• Oversee a forty-bed memory care/Reflections Community as well as the Assisted Living Community

• Hired, scheduled, attracted, retained, coached, motivated, and lead a team of Resident Care staff

• Strengthened relationships between management and staff through coaching and in-servicing

• Responsibly of DOH daily census submission/ Health Commerce System

• Operate as the Quality Assurance (QA) person for all departments monthly and quarterly

• Conducted property inspections daily with submission to TELs (Maintenance Software)

• Compliance with all NYS DOH requirements and maintenance of documentation on site Sisters of Charity of New York, Bronx, NY

Assistant Administrator November 2018-May 2021

• Manage the efficient execution of the housekeeping budget resulting in on-going budget compliance and appropriate resource allocation for the organization.

• Assist in the budget process and review, approve, and properly code all invoices.

• Coordinate educational and social programs for the sisters living in the convent.

• Hire, schedule, attract, retain, coach, motivate, and lead the team.

• Strengthen relationships between management and staff.

• Eliminate security breaches and incidents on property through provision of high impact training.

• Extensive face to face interaction and complaint resolution.

• Conduct property inspections.

• Order all office supplies and act as department liaison for all contracted vendors. P. Griffiths

Richmond Community Services, Yonkers, NY

Residential Manager March 2017– November 2018

• Provided a safe living and learning environment for individuals with disabilities.

• Coordinated educational and social programs for individuals with disabilities.

• Hired, scheduled, attracted, retained, coached, motivated, and lead the team.

• Worked with a team to develop Individualized Service Plans (ISP).

• Responsible for keeping home OPWDD compliant.

• Billed (monthly & annually).

Sunrise Senior Living, Stamford, CT

Assisted Living Coordinator April 2016 – October 2016

• Operated the Assisted Living Community daily.

• Kept facility Department of Health (DOH) survey ready.

• Implemented Individual Service Plans.

• Forty direct reports of Certified Nurse Assistants (CNA).

• Hired, scheduled, attracted, retained, coached, motivated, and lead the team. Wartburg, Mount Vernon, NY

Manager- Senior Living May 2003 – February 2016

• Prepared payroll for 100+ employees.

• Coordinated move in and move out of clients.

• Marketed as well as toured prospective clients.

• Oversaw the weekly managers’ meetings.

LEADERSHIP AND ACTIVITIES

Wartburg, Mount Vernon, NY

Intern Coordinator January 2013 – February 2016

• Supervised interns from local colleges interested in human services.

• Assisted interns with Organizational and time management skills. Women's Enterprise Development Center (WEDC), White Plains, NY Member October 2013 – Present

Assisting women achieve economic self-sufficiency through small business development and ownership. Relay for Life, Mount Vernon, NY

Coordinator, Mount Vernon, NY Chapter June 2000 – Present Bringing communities together to remember loved ones lost, honor survivors of all cancers, and raise money to help the American Cancer Society make a global impact on cancer. Dobbs Ferry High School, Dobbs Ferry, NY August 2017-2018 school year

Enrichment Chairperson

Putting together a collection of creative school activities and educational programs for high school students SKILLS

Proficient in Microsoft Office Suite (Excel, Word, and PowerPoint), ADP, KRONOS, YARDI, SOS, PERS, Therapp, YGL, TELS, Efinds, Point Click Care (PCC), Onshift, TEAMS.



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