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Customer Service Pest Control

Location:
Dallas, TX
Posted:
March 25, 2024

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Resume:

225-***-****

ad4j56@r.postjobfree.com

Farmersville TX

C O N T A C T P R O F I L E

S K I L L S

E D U C A T I O N

W O R K E X P E R I E N C E

Client Retention

Sales Forecasting

Consultative Selling

Team Leadership

Operational Efficiency

Safety Compliance

Relationship Building

Strategic Planning

Negotiation

Product Knowledge

Project Management

Market Analysis

Customer Service

Conflict Resolution

Louisiana State University -

Baton Rouge, LA

College of Business with a Major in

Economics

International Technical

Institute - Baton Rouge

Associate Degree in Computer Electronics

Field Supervisor

Omnishield

Directed pest control team to cut infestation rates, boosting customer satisfaction.

Improved efficiency with new monitoring tech, achieving faster and more effective first visits.

Negotiated with suppliers for better pricing on pest control products, lowering costs.

2019 - current

With over 19 years of experience, I have excelled in the industrial sector by leading the establishment and nurturing of new territories in Arkansas and Texas. My journey is marked by strategic insight and an innate drive, allowing me to build lasting relationships and spearhead growth initiatives. Blending leadership with an understanding of market dynamics, I've guided teams to exceed targets. Through initiative and grasping client needs, I've delivered consistent results, establishing my reputation as a trusted and innovative leader in challenging environments. S T E V E N ( P A U L ) T H I B O D E A U X

Assistant District Manager

Ecolab Pest Services

Led commercial pest control initiatives, providing tailored solutions that resulted in enhanced client satisfaction and secured long-term contract renewals. Streamlined operations in commercial pest control services, adopting best practices that improved efficiency, safety, and compliance in client services. Built and maintained robust relationships with commercial clients, ensuring a deep understanding of their specific needs and delivering pest management programs that surpassed service expectations and efficacy. 2016 - 2019

M I L I T A R Y S E R V I C E

United States Marine Corps

Rank E-4 Corporal

Honorable Discharge

Outside Sales Professional

Terminix

Conducted detailed residential inspections to identify needs and propose targeted solutions, enhancing customer satisfaction. Created a customer retention program that was adopted regionally and later nationally, significantly improving loyalty.

Educated customers on preventive measures and treatments, establishing trust and fostering long-term relationships.

2013 - 2016

Sales Manager

Topaz of Louisiana

Drove sales of hot tapping and line plugging services to key industrial sectors. Tailored equipment and service solutions for diverse project needs. Held TWIC and Safety Passport certifications for site access compliance. 2008 - 2012

Regional Design/Sales Manager

Total Recreation Products/Game Time

Drove sales and design of playground equipment in Louisiana, partnering with various organizations for optimal budget and pricing strategies. Managed customer service, resolving order issues and coordinating installations, enhancing project success and client satisfaction. Led an effort to rebuild efforts post-Hurricane Katrina, demonstrating resilience and commitment to community recovery.

2005 - 2008



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