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E: ad4j53@r.postjobfree.com +639********* A: San Jose Del Monte, Bulacan Philippines

PROFESSIONAL SUMMARY

Highly motivated and detail-oriented who recently change path with data, equipped with a strong foundation in data analysis seeking a new job position. Possesses knowledge in Excel, SQL, R, Python and Tableau. Eager to leverage analytical skills and learnt from experienced professionals to contribute to data- driven decision -making.

WORK HISTORY

Concentrix - Technical Support Agent

Quezon City, Philippines

08/2022 - 11/2022

• Assisted customers in identifying issues and explained solutions to restore service and functionality.

• Analyzed issues to identify troubleshooting methods needed for quick remediation.

• Explained technical information in clear terms to promote better understanding for non-technical users.

• Walked individuals through basic troubleshooting tasks. Etihad Airways - Duty Operation Supervisor

Abu Dhabi, UAE

01/2008 - 07/2014

• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

• Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.

• Monitored workflow to improve employee time management and increase productivity.

#HRJ#b5d2bf2c-2148-4735-9d8e-f2e261437eb0#

SKILLS

-Typing speed more than 40 WPM

-Familiar programming language like

Python, R and SQL.

-Familiar with Tableau.

-Customer service oriented.

-Highly coachable and cooperative.

EDUCATION

Google

Online

12/2023

Certificate

Data Analytic Professional

Adamson University

Philippines 09/2006

Bachelor of Laws Bachelor of

Laws

Adamson University

Philippines 04/2006

Bachelor of Arts

Political Science

CLARK VILLAMAYOR

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