Customer Service Associate
Resume:
Aleciyia Alexander
Albany, GA *****
**********@*****.***
Customer service associate with three years of specialization in Grocery and retail. Able to learn new tasks quickly and proficiently in growing key customer relationships. Represents establishment with friendly, professional demeanor at all times. Willing to relocate: Anywhere
Work Experience
Sandwich Maker
Aladdin Food Management- Chick Fil A - Albany, GA
August 2019 to Present
I make sandwiches according to orders that are placed on the board by customers, I assist with bagging orders at the front counter, I’m constantly monitoring temperatures and timing of the food. I make sure that I follow food safety guidelines by keeping my hands washed and disposing of out of temp food. I assist in prepping salads, fruit cups, and parfaits. Sales Associate
Sam's Club - Albany, GA
Present
I fold, stack, and replenish the clothing area, shoes, bedding, and kitchen supplies. I make sure every area is neat and well stocked prior to the next day of business. I maintain responsibility of helping guest members locate certain items that they’re needing in the store. I help assist in scanning items for inventory updates.
Online Grocery Pickup
Walmart - Albany, GA
Present
My job duties requires picking customers grocery orders from inside of the store facility by using a electronic handheld that displays the listed items of the customers choice to be picked and bagged for storage. I also interact with dispensing of the grocery items by delivering them out to the customers in the available pick up areas outside of the store’s parking lot for loading. Registration Representative
Dougherty County Division of Family and Children Services - Albany, GA January 2013 to November 2016
Compile, sort and verify the accuracy of data before it is entered. Compare data with source documents, or re-enter data in verification format to detect errors.
Store completed documents in appropriate locations. Maintain logs of activities and completed work.
Select materials needed to complete work assignments. Locate and correct data entry errors, or report them to supervisors. Anesthesia Aide
Phoebe Putney Memorial Hospital - Albany, GA
January 2006 to December 2012
Stock crash carts or other medical supplies.
Deliver equipment to specified hospital locations or to patients' residences. Check sterile supplies to ensure that they are not outdated. Maintain records of inventory or equipment usage and order medical instruments or supplies when inventory is low.
Install and set up medical equipment, using hand tools. Attend hospital in-service programs related to areas of work specialization. Report defective equipment to appropriate supervisors or staff. Start equipment and observe gauges and equipment operation to detect malfunctions and to ensure equipment is operating to prescribed standards.
Cashier
Target - Albany, GA
August 1999 to August 2000
Keep accurate records of monetary exchanges, authorization forms, and transaction reconciliations.
Receive payment by cash, check, credit cards, vouchers, or automatic debits. Issue receipts, refunds, credits, or change due to customers. Count money and audit money drawers.
Assist customers by providing information and resolving their complaints. Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Cashier
Harvey's supermarket - Albany, GA
October 1996 to December 1998
My duties were to provide customers with assistance by handling various monetary transactions by receiving cash, checks,and vouchers. I issued receipts,refunds, and change that was due back to customers. Daily reports were made throughout the day for upkeep of store profits. Education
Diploma in General studies (vocational)
Albany High School - Albany, GA
September 1992 to June 1996
Skills
• FOOD PRODUCTION (Less than 1 year)
• Sales
• Food Handling
• Food Safety
• Kitchen Experience
• Food Preparation
• Cooking
• Food Service
• Microsoft Word
• Culinary Experience
• Kitchen Management Experience
• Meal Preparation
• Supervising Experience
• Order Picking
• Retail Sales
Assessments
Customer Focus & Orientation — Familiar
May 2019
Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Familiar
Customer Service — Proficient
May 2019
Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Proficient
Work Style: Conscientiousness — Completed
March 2019
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.
Full results: Completed
Written Communication — Proficient
May 2019
Measures a candidate's ability to convey written information using proper grammar rules. Full results: Proficient
Food Safety — Completed
November 2020
Proper food handling, storage, and equipment use for preventing the spread of foodborne illness Full results: Completed
Customer Service — Familiar
October 2020
Identifying and resolving common customer issues
Full results: Familiar
Work Style: Reliability — Familiar
November 2020
Tendency to be dependable and come to work
Full results: Familiar
Data Entry: Accuracy — Proficient
October 2020
Entering data quickly and accurately
Full results: Proficient
Work Motivation — Familiar
November 2020
Level of motivation and discipline applied toward work Full results: Familiar
Work style: Conscientiousness — Proficient
December 2020
Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skills
Customer and Personal Service Active Listening
English Language Critical Thinking
Reading Comprehension Writing
Coordination Computers and Electronics
Active Learning Negotiation
Learning Strategies Production and Processing
Food Production
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