MPHO LEBAKENG

CONTACT

ad4j1v@r.postjobfree.com

078*******

** ******** **** ********* *

ark Benoni 1501

SKILLS

Strong Leadership skills Powerful

Oral Communication Proficiency

in Microsoft Office IT

administration Languages: CSS -

HTML - ASP. Net - PHP - C#

Server Administrator: windows

server 2008/2012, active

directory, exchange server 2012,

VPN, remote desktop connection

REFERENCE

Louis Coetzee - Collaborative

Networks

Former IT Director

082*******

Silas Motimela - Tirisano

Networks

IT Director

082*******

Waaiz Sayed - Tirisano Networks

IT Support

061-***-****

06/09/2021

- Present

02/11/2015

-

31/08/2021

2009 -

2012

OBJECTIVE

Knowledgeable Network Controller qualified to monitor and support computer hardware and software. Enthusiastic professional with background of end user support technician, setting up devices and assisting users with daily IT challenges. I have supported over 400 users all over Africa. Now I am part of department of health, FS ICT staff under Thabo Mofutsanyana district supporting Phumelela Local Area's Hospital and clinics. I am looking to expand my knowledge in other IT fields.

EXPERIENCE

Principal Network Controller

Department of Health, FS

Performed day to day administration and

support of hardware and software.

Identify and resolved issues with the network,

escalated to 3rd party if needed.

Monitored network for end users.

Assisted users with hospital and clinics systems

such as HPRS, PADS, DHIS and EVDS.

Train users on EVDS

- ensure all accounts have access to relevant

sites

- train users on how to setup machines to the

current facility

Coordinate ICT and EVDS support at the

vaccination site.

Alert Provincial team regarding any need for

support on daily basis.

Facilitate vaccine site site project lead

Ensure that the vaccine committee has all

functions being performed at the vaccination

site for a smooth running of the site

End User Support Technician

Collaborative/Tirisano Networks

Serves end users in resolving hardware and

software issues by fielding telephone calls and

email communication, diagnosing problems and

performing troubleshooting activities.

Under direct supervision, provide tier 1 technical support to end users for computer hardware,

software and network related problems.

Technical knowledge of end user technologies

such us clients/server operating systems, mobile

and landline device management system, and

support management software systems.

Also did accounts and administration, looking for

stock for our users and placing orders.

Assisted with telkom accounts to ensure

services run smoothly.

EDUCATION

National Diploma in Information Technology

Central University of Technology

Web Development & Apps

2004 -

2008

Matric

Marallaneng Secondary School

National Senior Certificate

Contact this candidate