*

Guadalupe Medrano Weaver

**** *. ****** **. #*

Edinburg, Texas, 78541

956-***-****

ad4izj@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Endeavors at Pecos, TX September 5, 2023-February 27, 2024 Pecos Children Center (P.C.C.)

Case Aide

Intake

• Received minor and immediately documented all personal information of minor from minor Portal to Vision Link to keep documentation files updated and be accountable for every minor at Pecos Children Center

• Prepare charts and perform data entry for assigned minor

• Gave the minor a phone.

Admission

• Asked personal questions to minor about ethnicity, medical needs, country of origin, trauma encountered during his/her journey.

• Remain calm and composed under stress.

• Made a report to case managers and completed form to provide services needed by minor

Discharge

• Prepare charts and perform data entry for each minor discharged from facility

• Ensure that all supporting documentation for case is present in chart

• Perform timely and accurate data entry into software systems (Vision Link and UC Portal)

• Ensured all personal belongings were given to minor

• File documents in minor ’s UC Files, Vision Link, and UC Portal

• Gave the 30-Day Call Follow Up as requested by ORR. Documented/Updated the status of minor. Uploaded information to UC Portal and Vision Link.

• Call was made to sponsor and minor

2

Call Center

• Provided Minor with a 30-minute voice or Face Time call to sponsor or family member approved by case manager.

• Contacted sponsor and/or family member three times per week document interaction and outcome

• Perform timely and accurate data entry into software systems

• Communicate and partnered with project staff to ensure Minor safety was not jeopardized

• Documented notes after every call to software systems

• Remain Calm and composed under stress

• Responded and provided crisis support for Minor when required Virtual Case Management

• Go pickup minor from assigned location in shelter and take them to Virtual Management Department

• Went to COVID or Isolation Dorms to provide minor virtual call with case manager

• Kept constant communication with Dorm Lead to ensure minor made virtual connection with assigned case manager

• Made outbound calls, respond to phone calls and voicemail, and emailed documents routinely with Team Lead and assigned case manager

• Perform timely and accurate data entry into software systems

• Contacted case managers on a weekly basis

• Observed minor when speaking to case manager to provide services by clinician when required by minor due unpleasant news

• Offer minor water and snacks after every visit

• Took minor back to join assigned scheduled location of dorm

• Remain calm and composed under stress

• Must be adaptable to a changing work environment

• Office experience a requirement

• Cleaning and sanitizing were done after every minor finished using equipment to avoid contamination

• Made sure at the end of the day snacks and water was available for next workday

• Made sure we had equipment ready tablets, headphones, masks, gloves, gowns, and shields were fully stocked

Audits

• Checked all the information uploaded to each minor file in UC Portal and Vision Link.

• Verified both minor files mirrored one another.

• Messaged case manager to delete any incorrect documents in UC Portal

• I deleted incorrect documents in Vision Link and uploaded correct documents 3

June 2022-March 8, 2023

Virtual Case Management

• Go pick up Undocumented Children from assigned location of dorm and take them to Virtual Management Department

• Went to COVID or Isolation Dorms to provide Undocumented Child virtual call with case manager

• Kept constant communication with Dorm Lead to ensure Undocumented Child made virtual connection with assigned case manager

• Made outbound calls, respond to phone calls and voicemail, and emailed documents routinely with Team Lead and assigned case manager

• Perform timely and accurate data entry into software systems

• Contacted case managers on a weekly basis

• Observed Undocumented Child when speaking to case manager to provide services by clinician when required by Undocumented Child due unpleasant news

• Offer Undocumented Child water and snacks after every visit

• Take Undocumented Child back to join assigned scheduled location of dorm

• Remain calm and composed under stress

• Must be adaptable to a changing work environment

• Office experience

• Cleaning and sanitizing were done after every Undocumented Child finished using equipment to avoid contamination

• Made sure at the end of the day snacks and water was available for next workday

• Made sure we had equipment ready tablets, headphones, masks, gloves, gowns, and shields were fully stocked

Intake

• Received Undocumented Child and immediately documented all personal information of child from Undocumented Child Portal to Vision Link to keep documentation files updated and be accountable for every Undocumented Child at Pecos Children Center

• Prepare charts and perform data entry for assigned Undocumented Child Admission

• Asked personal questions to Undocumented Child about ethnicity, medical needs, country of origin, trauma encountered during his/her journey

• Remain calm and composed under stress

• Made a report to case mangers and completed form to provide services needed by Undocumented Child

4

Discharge

• Prepare charts and perform data entry for each Undocumented Child discharged from facility

• Ensure that all supporting documentation for case is present in chart

• Perform timely and accurate data entry into software systems

• Ensured all personal belongings were given to Undocumented Child

• File documents in Undocumented Child ’s Public Files Call Center

• Provided Undocumented Child with a ten-minute phone call to sponsor or family member approved by case manager.

• Contacted sponsor and/or family member on a weekly basis and document interaction and outcome

• Perform timely and accurate data entry into software systems

• Communicate and partner with project staff to ensure Undocumented Child e ’s safety

• Documented notes after every call to software systems

• Remain Calm and composed under stress

• Responded and provided crisis support for Undocumented Child when required Loyal Source at Pecos, TX April 25,2021-May 2022

Youth Care Worker

• Cared for undocumented children in their dorm

• Took undocumented children to Medical Clinic if medicine was being administered

• Took Undocumented Children to clinic if ill

• Accompanied Undocumented Child to offsite medical facility

• Gave Undocumented Children their breakfast/snacks while in quarantine

• Gave Undocumented Children water, juice, snacks while in dorm or outside of dorm

• Documented count of Undocumented Children in dorm every fifteen minutes

• Floater’s Pool is a floater/Youth Care Worker substitute

• Welcomed Undocumented Children when they arrive to Pecos Children Center

• Escorted Undocumented Children to their assigned dorm

• Helped with cafeteria duties/swept and mopped floor

• Cleaned tables and chairs

• Served breakfast

HEB 671, Carrizo Springs, Texas April – July 2021

Cashier

• Greet Customers

• Make money transactions

• Sale promotional items of the week

• Promote sales

5

Loyal Source at Carrizo Springs, TX April -July 19,2021 Youth Care Worker

• Cared for COVID-19 infected Undocumented Children

• Cared for Quarantined Undocumented Children

• Cared for Undocumented Children in Isolation

• Gave Undocumented Children their food and snacks

• Called medical team if Undocumented Child needed medical services

• Took Undocumented Children to get COVID-19 tested when scheduled

• Called Clinician when Undocumented Children needed emergency counseling

• Watched Undocumented Child on a One-to-One when recommended by Clinician

• Always made Undocumented Children feel safe and secure HEB 431, Edinburg, Texas August 2019- April 2021

• Showtime

• Greet customers

• Give out food samples

• Sell product by sampling

• Assist customers find items they are seeking

• Worked in Meat Market Department

• Packaged meat

• Tagged meat packages

• Sold seafood

• Packaged seafood

• Worked in Meat Market and Seafood Showcase

Lowe's, Edinburg, Texas October 6, 2014- April 1015 WE Team

• Greet customers

• Work all departments/ diversity is required

• Multi-task to accommodate customers' needs

• Assist customer in finding the items/product they are seeking

• Mix paint to accommodate customer's needs

• If we do not have product, direct them to Lowe's that does have product by using computer data

• Add, subtract, multiple, and divide to assist customer in buying sufficient flooring 6

Pump It Up, McAllen, Texas June 2014- October 25, 2014 Event Coordinator

• Give customer a tour of facility

• Explain Party Packages

• Book the party

• Take food order for party/parties a week in advance

• Call customer to take food order for the date of event

• Send food orders to appropriate restaurant for following day

• Confirm food order of the day with the restaurant food order was placed

• Answer phone

• Manage money

• Make sure everyone signs waivers for the event taking place: private party, open

• jump, fundraiser, jump camp, etc.

• Make sure everyone watches safety video

• Make notes for party room and arena attendants

• Make copies of all papers needed for the day

• Email documents customers request

• Make sure guest of honor, host, and guest have a memorable experience at

• “Pump It Up.”

Taft I.S.D., Taft, Texas March 2, 2011-June 23, 2011 Substitute Teacher

• Executed lesson plans that teacher had assigned

• Supervised students during indoor and outdoor play

• Managed time to keep children on schedule

• Redirected child when discipline was needed

• Read books to entire classes or to small groups. Nueces County Head Start, Corpus Christi, Texas

Teacher’s Aide

• Assisted teacher with the care of infant children zero-eighteen months

• Changed diapers

• Fed infants

• Guided Child during creative playing indoor and outdoor

• Sanitation was vital for the welfare of children

• Attend teacher training workshops to maintain or improve professional

• competence.

• Organize and supervise games or other recreational activities to promote

• physical, mental, or social development.

• Read books to entire classes or to small groups. 7

H.E.B. 488, Portland, Texas May 1994 - December 2007 Cashier

• Greeted customers

• Made money transaction

• Counted money before and after every break

• Money consisted of coupons, food stamps, WIC, credit cards, or cash Loss Prevention

• Stop loss of merchandise

• Make sure merchandise was being rotated

• Walk the store isles to prevent customers from stealing

• Check merchandise for out-of-date items

• Made police reports when an arrest took place

Sign Maker

• Updated signs daily dos

• Printed store coupons daily

• Flyers replenished daily

• Advertisement signs in store updated weekly

Pest Control Coordinator

• Prevent pest from infesting the store

• Check the store for any signs of pest contamination

• Made sure stockers clean shelves before stocking merchandise Deli

• Cooked food that was to be sold

• Sliced cheese and cold cuts at customer’s request

• Washed dishes

• Packaged product to be sold daily

• Greeted customers

• Made money transactions

Floral

• Order merchandise for department flowers, vases, ribbon, plants, baskets, etc.

• Create munchie baskets/ Gift baskets

• Create floral arrangements

• Watered plants

• Created displays for holidays: Mother’s Day, Valentine’s Day, Father’s Day, etc.

• Created bow

• Cosmetics Department customer service

8

• Helped arrange product for Special Holidays, Christmas, Mother’s Day, Father’s Day, Valentine’s Day, etc.

• Help create displays

• Answer customer questions about product

Pharmacy

• Store Champion for H.E.B. 172

• Helped fill out application for Medicare Part D

• I scheduled appointments with customers at their homes or in the store

• Public speaking in adult day care

• Conducted meetings in the community in adult day care facilities and with Medical professionals.

Demo Lead

• Ordered product to conduct demo.

• Piloted several regional contests and successfully defeated other regions.

• Printed signs and coupons for product being demo.

• Ordered equipment and supplies to products being demo.

• Created schedule to execute the demos

Jefferson Elementary, Edinburg, Texas August 1994 - May 1997 Para-Professional

• Arrange indoor or outdoor space to facilitate creative play, motor-skill

• activities, or safety.

• Develop individual child’s plans (IEPs) designed to promote students' physical, or social development.

• Encourage students to explore learning opportunities or persevere with

• challenging tasks to prepare them for later grades.

• Establish and enforce rules for behavior and procedures for maintaining order

• among students.

• Instruct and monitor students in the use and care of equipment or materials to

• prevent injuries and damage.

• Organize and supervise games or other recreational activities to promote

• physical, mental, or social development.

• Read books to entire classes or to small groups.

• Administer tests to help determine children's developmental levels, needs, or

• potential.

• Attend professional meetings, conferences, or teacher training

• workshops to maintain or improve professional competence.

• Coordinate placement of students with special needs into mainstream

• classes.

9

Education

Edinburg High School 1982

Edinburg, Texas

• Enrolled in advanced courses

• Enrolled in business courses: Bookkeeping, Typing, Del Mar College 2007-2010

Corpus Christi, Texas

Child Development/ Early Childhood Administration A.A.S.

• President of Early Childhood Club

• Member of the Student Government Club

• Member of Education Society Club

• President's list in 2008

• Academic Recognition Award 2009

• Scheduled and conducted meetings Early Childhood Club

• Conducted fundraisers for Early Childhood Club

New Start School 7/19/2023--8/9/2023

Nurse Assistant Training Program

McAllen, Texas

ADDITIONAL SKILLS

• Tier 2 Clearance

• Speak English, Spanish, and American Sign Language

• Microsoft Word, Excel, and Access 2007 Certified

• Special Needs Courses

• CPR/First Aid Certified

• CPI Certified

• Administration I, II, III Courses

10

Reference

Name Title Phone No. Email

Leticia Rincon Retired Teacher 956-***-**** ad4izj@r.postjobfree.com Noemi Martinez E.E.I.S.D. 956-***-**** ad4izj@r.postjobfree.com Nora Rivera Retired Nurse 956-***-**** ad4izj@r.postjobfree.com Rubio O. Salinas, Jr. Law Firm (956) 381- 4441 ad4izj@r.postjobfree.com Monica Zamora Home Depot 956-***-**** ad4izj@r.postjobfree.com Elizabeth Moralez Supervisor 956-***-**** ad4izj@r.postjobfree.com Becky Leal CBP Officer 956-***-**** ad4izj@r.postjobfree.com David Escobedo EPD Investigator 956-***-**** ad4izj@r.postjobfree.com

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