SANDRA NTIM BOADU

Middletown, DE 302-***-**** ad4izh@r.postjobfree.com

WORK EXPERIENCE

Elite Transport Group Middletown, DE

Administrative Coordinator January 2024 - Current

Coordinate and manage complex schedules for C-Suite executives ensuring optimal time utilization and prioritization of appointments, meetings, and events.

Manage emails, correspondence and other communication channels ensuring timely and accurate responses.

Handle sensitive and confidential information with discretion, ensuring a high level of professionalism and trust.

Collaborate with Human Resource department to properly onboard new hires.

Prepare detailed documents and reports in adherence to administrative processes.

Answer incoming calls and direct them to the correct department and personnel

Ghana National Gas Limited Company Ghana

Senior Human Resource Officer March, 2020 - December, 2023

In charge of recruitment activities, including job postings, screening resumes, conducting interviews, and making job offers.

Managed employee relations by conducting investigations, resolving conflicts, and promoting a positive work environment.

Administered benefits programs, ensuring compliance with all legal requirements and maintaining a high level of employee satisfaction.

Implemented a new onboarding process that reduced the time required to get new hires up to full productivity.

Maintained HR records and databases, ensuring data accuracy and confidentiality.

Assisted in the development and delivery of HR policies and procedures

Enterprise Insurance Company Limited Ghana

Accredited Sales Executive Agent August,2017 - February, 2020

Conduct comprehensive client consultations to assess insurance needs and provide tailored solutions.

Consistently meet and exceed monthly and quarterly sales targets, resulting growth in revenue.

Build and nurture strong client relationships, resulting in a high client retention rate and increased referrals.

Analyze client risks and recommend appropriate insurance products, including life insurance, health insurance, auto insurance, and home insurance.

Process insurance applications, endorsements, and claims efficiently and accurately, ensuring compliance with industry regulations.

Collaborate with underwriters to evaluate policy applications and negotiate terms when necessary

Sanfaus Enterprise Ghana

HR Manager June, 2015 - August, 2017

Manage the recruitment process, including job postings, interviewing, and selection of candidates.

Develop and update job descriptions

Plan and execute orientation programs for new hires

Act as a point of contact for employee concerns and grievances

Key developer and implementer of performance appraisal systems

Monitor and track employee performance and development plans

Conduct employee surveys and feedback sessions

Stay updated on changes in labor laws and regulations

Oversee the termination process, including exit interviews

EDUCATION

University of Applied Management Germany

MBA Human Resource Management

Central University College Ghana

BSc. in Human Resources Management

SKILLS & INTERESTS

Skills: Recruitment and Talent Acquisition, Employee Relations, HRIS Systems (ERP), Compliance and Legal Knowledge, Organizational Development, Conflict Resolution, Training and Development, Data Analysis and Reporting, Communication and Interpersonal Skills, Microsoft suite, Google suite.

Interests: HR, D.E.I, Underwriting

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