Vasavi K

Email: ad4iz8@r.postjobfree.com

Contact Number: +1-405-***-****.

LinkedIn: linkedin.com/in/vasavi967

Summary:

* ***** ** ********* ********** with Sales Cloud, Service Cloud, (Communities)Experience Cloud, Financial Services Cloud, Marketing cloud, Einstein Analytics, and AppExchange application implementations in SFDCs.

Having extensive experience in Implementing, customizing, and maintaining salesforce applications.

Salesforce Developer with a strong background in Health Cloud projects, offering expertise in designing and implementing customized solutions to optimize healthcare processes.

Good understanding of Software Development Life Cycle (SDLC) and Agile with Expertise in requirement gathering, Analysis, Designing, Development and Testing. In-depth understanding of SFDC CRM business processes.

Experience in implementing effective solutions for the consumer goods and services industry. Adept at leveraging Salesforce technology to streamline processes, enhance customer experiences, and drive business growth.

Played a key role in initial projects on the go-live and pre/post-deployment activities for the production.

Experience in SFDC Configuration/Customizations- User Interface, Page Layouts, Tabs, Custom fields, Custom objects, Platform Events, Flows, Validation Rules, Triggers, etc.

Experience in implementing Security/Sharing rules, configured permission sets, Field-level Security, record-level Security, Profiles, Roles, and resource monitoring at different hierarchical levels of organization.

Utilized automation tools, such as Flow Builder, Dynamic forms, Lightning pages, Process Builder, and Apex Triggers, to enhance and automate business processes.

Experience in Data Integration and Data Migration using ETL tools like Import Wizard, Data Loader, dataloder.io, workbench and Tableau.

Hands on experience Web to leads, Email to case, Web to case, Assignment Rules, Customer and Partner Portals, Community, AppExchange.

Developed Lightning apps and Lightning web components (LWC) using Lightning app builder by incorporating Lightning Design system styles in the components for salesforce1 and lightning to be more interactive to end users.

Implementation & Integration experience on Salesforce.com using Apex Language (Classes, Controllers & Triggers), Visualforce Pages, Custom Tabs, Custom Objects, Reports, Analytic Snapshots, and Dashboards.

Flexible and adaptable to continuously changing technological environments.

Worked on Asynchronous and synchronous in the apex classes. Also, hands-on experience with batch classes, schedule apex, and crone expressions.

Expert creating new components in Lightning to add functionality to existing Visualforce pages using Lightning Out.

Expertise in Apex to implement the complex business logic within Governor Limits.

Proficient in working with Client-specific solutions like Salesforce.com Sandbox Deployments, Force.com IDE and Migration process using Changesets, Workbench, Git, Copado, Deployment process Bitbucket, Source tree and Jenkins end-to-end CI/CD process.

Ability to manage ongoing updates and new features on the salesforce platform.

Experience in REST and SOAP API’s connecting with MuleSoft, other middle layers like Java, Pega, Boomi, and SAP systems.

Ability to write SOQL and SOSL queries across multiple objects within the SFDC database.

Designed and executed multi-channel marketing campaigns using Email Studio, Journey Builder and worked on Data extensions, push notifications and SMS.

Developed and optimized customer journeys, automation workflows, and triggered messaging scenarios to deliver personalized experiences.

Worked on nCINO for loan management systems, for the need for a single cloud platform to digitally transform their operations to achieve better customer-employee experience. Used for client onboarding, loan origination, account opening functionalities utilized leads, opportunities, loans, product packages, contacts, products and services (loan products, Deposit products, treasury products, product packages, Income manager.

Worked on CPQ and CLM. product catalogs, pricing rules, discount schedules, and quote templates within Salesforce CPQ. pricing models, bundling strategies, and discounting structures to optimize sales effectiveness and profitability.

Educational Qualification:

Bachelor of Technology in Electronics and Communication Engineering (VLSI Design) Jawaharlal Nehru Technological University – India- (2012-2016).

Certifications:

Certified Salesforce Administrator

Certified Salesforce Platform Developer II

Certified Salesforce Platform Developer I

Certified Salesforce Sales cloud Consultant

Certified Salesforce Platform App Builder

Technical skills:

Salesforce Technologies

Apex Classes, Triggers, Visual force Pages/Controllers, Batch Apex, Platform Events, Flows, Workflow & Approvals, SOSL, SOQL, Lightning App Builder, Reports, Dashboards & Customer Objects, Data Loader, Import Wizard, Work Bench, Lightning Components, Einstein Analytics, Omni-channel, GIT, Change Sets, Copado, Salesforce CLI, VS Code, B2B Commerce.

Salesforce Tools & Integration

Force.com Eclipse IDE Plug-in, Force.com Migration Tool, Force.com Data Loader, Cast Iron Systems, Force.com Platform

Languages

Apex, Visualforce, Lightning, HTML, CSS, JavaScript, jQuery, AJAX, XML

Web Service

SOAP, REST, WSDL, JSON, XML, MuleSoft

Data Bases

Oracle, SQL, MySQL, Ms Access

CPQ Product Suite:

Confidential CPQ Product Suite, Salesforce CPQ (Steel brick), Custom CPQ Application

and Sales cloud.

Work Experience

Company: Wintrust Financial Corporation, Chicago, IL

Role : Senior Salesforce Application Developer

Duration : January 2022 to Present

Roles and Responsibilities:

Analyzed and translated business requirements to technical requirements with the most scalable architecture and helped the testing team to understand the business process.

Developed end-to-end Salesforce solutions in an Enterprise environment, utilizing declarative configuration and customization with APEX Classes, Triggers, Aura Components, and Lightning Web Components.

Worked on Lightning Components in Community Portal in Experience cloud.

Used the Aura framework and Salesforce Lightning Design System (SLDS).

Proficient in prioritizing, coordinating, and consolidating tasks, with excellent team player and time management skills, coupled with demonstrated exceptional oral and written communication abilities.

Developed SOQL and SOSL queries to get data from related objects and Used Force.com Explorer for SOQL testing.

Provided real-time operational support to over 1000 users, ensuring adherence to Salesforce best practices and maintaining the highest level of quality.

Led the development and integration of a Salesforce Lightning component, boosting user interface efficiency by 30% and elevating overall user experience.

Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better.

Worked on REST API integration to send data between different salesforce instances and to send and receive data for third party.

Developed custom wizards for case management and opportunity management using Visualforce pages and Custom controllers.

Performed quality-control work on salesforce applications by coordinating among other teams before delivering it to clients.

Worked on upgrading Salesforce process builder into Lightening Flows using salesforce functionality.

Worked on creating Quotes and contracts for the products. And implemented the product rules and price rules.

Handled a whole module and trained junior engineers to achieve team targets.

Provided technical assistance and end user troubleshooting for bug fixes, enhancements and involved in code review.

Implemented and maintained data models to support product catalogs, pricing structures, and order management processes.

Administered, configured, maintained Salesforce.com application user profiles, roles, assigning Permissions, generating security tokens, validation Rule, upgrade installation, generating reports and dashboards.

Leveraging existing email templates to create new email campaigns in the Marketing cloud.

Wrote apex unit test classes for Trigger, Apex classes to meet 90% of code coverage to migrate to Production instances.

Designed and implemented archiving of data using Batch Apex and Scheduling.

Keeping up to date on salesforce release and installing updates and making changes to current implementation.

Created Test Plan’s before testing Flow Interviews with Actions to Occur /Actions not to occur and how to resolve Formulas and Toggle settings.

Company: Gentiva Hospice, Jackson, Michigan

Role : Application Development Senior Analyst

Duration : June 2019 to December 2021

Roles and Responsibilities:

Collaborated with healthcare professionals to gather and analyze business requirements for Salesforce applications.

Developed custom features in Health Cloud, including patient management, care plans, and health assessments using Apex, Visualforce, and Lightning components.

Ensured seamless interoperability by integrating Health Cloud with existing Salesforce products, as well as third-party systems such as Electronic Health Records (EHR) and other healthcare information systems.

Implemented complex data models to support healthcare-specific requirements, ensuring data accuracy and compliance with industry standards.

Streamlined healthcare workflows by automating manual processes through Health Cloud functionalities, resulting in a 20% improvement in operational efficiency.

Collaborated with cross-functional teams to ensure alignment between technical solutions and healthcare business processes.

Implemented CI/CD pipelines for Salesforce applications, including Health Cloud components, using Jenkins and Salesforce DX.

Automated deployment processes to ensure efficient and error-free releases.

Conducted regular code reviews to ensure best practices, security, and optimal performance.

Worked closely with the Build teams to deploy custom code upstream, contributing to proof of concepts as needed to improve deployment pipeline and sandbox refresh.

Maintaining DevOps documentation and development team user guides, contributing to release, sandbox refresh, and roll back strategies.

Worked closely with QA teams to implement automated testing strategies, reducing deployment risks, and improving overall code quality.

Provided user training and support to ensure effective adoption of Salesforce applications.

Creation of Lightning Components and Events.

Worked closely with healthcare professionals and administrators to troubleshoot issues, provide technical support, and implement enhancements.

Developed and maintained documentation for configuration, processes, and best practices.

Integrated Amazon Connect with salesforce, CTI, amazon web services, Live Chat and Multi-channel routing in Salesforce.

Company: Hexaware Technologies, Hyderabad, India

Role : Salesforce Developer/Administrator

Duration : July 2017 to June 2019

Roles and Responsibilities:

Managed and configured Salesforce instances, ensuring they align with the unique requirements of consumer goods and services companies.

Make recommendations to improve product quality, reliability, performance, and scalability. Independently perform development, testing, implementation, and documentation as it relates to Salesforce.com software and Force.com platform.

Worked with objects Lead, Account, Contact, Opportunity, Products, Campaign, Cases, Solutions Standard & Custom Objects.

Customized several Validation Rules, tasks, Workflow rules, Page Layouts, Triggers, Apex classes, Lightning pages and lightning components to achieve complex business functionality.

Worked on profiles, permission sets, public groups, queues, page layouts, and record types.

Wrote Case Escalation Rules to escalate cases depending on timeframe and difficulty of case issues.

Migrated Contacts and Prospecting lead Donors in to Salesforce by using data Migration Tools.

Worked on Lightning Process Builder to trigger the Email Notifications, outbound messages.

Developed UI using CSS, API, HTML tags, and Visual force components and used JavaScript for front-end validation.

Used Visual force components like Action Function, Page Block, Input Field, Action Support, Data Table, Data list, Command Link, Command Button etc. Implemented Single Sign-On (SSO) in multiple Salesforce instances.

Implemented salesforce communities for customers, Integrated .Net application with Salesforce (SQL Server).

Worked with Visualforce Controllers (Standard, Standard List, Custom, and Extension).

Created Visualforce pages that could be rendered as PDF's, built dashboard components, and defined email templates.

Demonstrated strong ability to work autonomously and thrive in environments with minimal supervision, effectively managing tasks and delivering results in a timely manner.

Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com subjects. Used it to read, extract and load data from comma separated values (CSV) files.

Developed custom reports and dashboards to monitor SLA compliance, enabling real-time visibility into support team performance.

Used GIT, ALM, and Copado to deploy components into different environments.

Used sandbox for testing and migrated the code to the deployment instance after testing.

Company: Kayoma, Hyderabad, India

Role : Associate Software Engineer

Duration : June 2016 to July 2017

Roles and Responsibilities:

Preparing the design document based on analysis and getting sign offs to start the work.

Understanding the requirements, goals, and objectives of the product module to be developed.

Foundation Training of technologies including Programming in Java.

Involved in development, design and implementation of the front-end application using HTML5, CSS3, AJAX, JavaScript, jQuery, Bootstrap.

Ensure that modules are built in a way that assures accessibility and compliance with common web standards (W3C), as well as the standards and expectations defined by technical management.

Worked with front end development and implemented Unit Testing and Integration Testing.

References: Will be provided upon request.

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