Customer Service Medical Assistant
Resume:
Alesia Y. Turner
**** ******** *****, *** *-***
Lauderdale Lakes, FL 33311
************@*****.***
OBJECTIVE:
To obtain a challenging position within a professional environment that will enable me to utilize my skills for mutual growth and development.
EDUCATION:
Certificate, Medical Assistant Technician, Florida Career College, Ft. Lauderdale, FL, 2014 Certificate, Certified Nursing Assistant (CAN) Educational Training of Wethersfield, Wethersfield, CT, 2006
Certificate, Certificate of General Education Development (GED) Urban League of Greater Hartford, Hartford, CT, 2004
Certificate, Employability, Training Skills, Urban League of Greater Hartford, Hartford, CT, 2004 EXPERTISE:
● Excellent customer service
● Book keeping
● Marketing
● Switchboard operation
● Operation of general office equipment
● Microsoft word/excel
● Drug testing (Medicaid Service Group)
● CPR certified
EXPERIENCE:
Relief Manager
Public Storage
(2017-2017)
Medical Assistant
Quick Family urgent Care
(2015-2017
Path Medical 2014 - 2015)
Checkout/Front Desk:
● Audit for all reports, verify insurance and the answering of the phone.
● Scan and enter patient information into company computer software.
● Medical assistant for the orthopedic doctor.
● Front desk support.
● Corresponding with attorneys and following up on new patient leads.
● Scheduling and preparing new patient charts.
Medical Assistant Externship
Dr. Baig
● Showing patients to the exam rooms, taking basic vitals- phlebotomy-EKG and preparing patient information for the physician via electronic medical records.
● Scheduling follow appointments and procedures/tests.
● Calling in or emailing prescription refills, basic telephone triage and returning patient calls.
● Assisting front office staff with various general administrative duties – typing and basic computer literacy.
● Maintaining a safe and clean office area by complying with established policies andprprocedure Awake Overnight Staff (2009-2014)
SUSAN ANTHONY B. CENTER
Pembroke Pines, FL
Provide clients with on-on-one counseling.
Recording and inputting data entry for clients as well as day to day activities. Customer Service/Sales Representative (2009-2012)
T-MOBILE
Ft. Lauderdale. FL:
Provide customer service to inbound customers to resolve technical and billing issues. Setup customers with new cell phone and internet service. Customer Service Representative/Warranty Specialist (2007-2008) CROSS COUNTRY HOME SERVICE
Sunrise, FL
Assist customers with warrantee issues.
Process claims for homeowner’s.
Assistant Supervisor/ Billing Representative (2005-2007) RED CARPET INN
Ft. Lauderdale
Bookings and allocations for clients/customers
Customer service.
Sales Representative/Cashier (2004-2005)
MACY’s
Farmington, CT
Customer service and cashiering
Retail Manager (2001-2003)
C & J CLOTHING
Customer service and taking stock.
Taking inventory.
Customer Service Agent (1999-2001)
DOLCE HAMILTON PARK CONFERENCE CENTER
Florham Park, NJ
Front desk agent.
Bookings and allocations
Operating multi-line switchboard
REFERENCES
Arturo Alvarez
Supervisor (T-MOBILE)
North State Road 7
Ft. Lauderdale, FL 33309
Cecile Chung
Residential Advisor
Susan B. Anthony Recovery Center
1601 Poinciana Drive
Pembroke Pines, FL 33025
Shevaun Powell-Miller (Character reference)
Teacher
Rock Island Elementary
2350 NW 19th Street
Fort Lauderdale, FL, 33311
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