Customer Service Data Entry
Resume:
Sandra Zenon Best
********@*****.***
OBJECTIVE
To obtain a position where I can utilize my skills and contribute to the growth of an organization. EXPERIENCE
International Service Center, Harrisburg, PA
Outreach Program Assistant, Interpreter 01/2019 - 02/2023
● Performed bilingual (English & Spanish) interpretation for clients.
● Assisted clients with immigration document accuracy and compliance with government requirements.
● Handled inbound and outbound calls to clients to identify needs and assist with resolving issues.
● Provided additional support as needed.
American Association of Retired Persons (AARP), Harrisburg, PA Concierge/ Clerical Assistant 02/2018 - 01/2019
● Greeted customers and provided them with information regarding Career Link as well as policies and procedures of the Career Resource Center.
● Conducted weekly phone calls with customers to assist with enrollment.
● Completed clerical tasks that included data entry, filing, copying and shredding confidential materials.
● Performed other clerical tasks as requested.
Central Parking/ SP+ Parking, Harrisburg International Airport (HIA), Middletown, PA Customer Service Representative/ Cashier 10/2006 - 07/2017
● Provided reliable customer service.
● Operated the cash register and received customer payment for parking services.
● Reconciled register receipts and daily reports.
● Completed other duties as assigned.
SKILLS
Bilingual · Strong Work Ethic · Learning and Adaptability Skills
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