Shannon Moore

Wanted Forever Career

Jacksonville, FL 32210

ad4ivw@r.postjobfree.com

+1-904-***-****

Objective:

To supervise and coordinate delegated store functions in a manner which will ensure retail sales and related activities are performed in a professional, courteous, reliable and results-oriented manner. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Auditor/Trainer

Amazon.com - Jacksonville, FL

June 2020 to Present

I started as a Packer. I was then promoted to the position of Learning Trainer and Auditor. I am responsible for training of new hires as well as Auditing FC employees. Owner/Operator

Best Service Cleaning - Jacksonville, FL

February 2004 to June 2021

Owner/Operator sold

business to family member.

Server/Waitress/Cashier

IHOP - Jacksonville, FL

September 2018 to September 2019

Full service waitress. Cashier, hostess.

Education

Associate in Business Management

FSCJ - Jacksonville, FL

1981 to 1984

Skills

• POS

• Sales

• Budgeting

• Supervising experience

• Computer skills

• Recruiting

• Administrative experience

• Organizational skills

• Cashiering

• Cleaning

• Food safety

• Packaging

• Computer operation

• Host/hostess experience

• Leadership

• Retail sales

• Customer service

• Restaurant experience

• Serving

• Training & development

• Food preparation

• Business development

• Banquet experience

• Cold calling

• Restaurant management

• Insurance sales

• Sales management

• Account Management

• Microsoft Office

• Management

• Marketing

• Word processing

• Manufacturing

• Math

• Time management

Certifications and Licenses

CNA

CPR Certification

food handler certificate safe staff

Life and Health Insurance

Driver's License

Assessments

Reliability — Expert

January 2020

Tendency to be dependable and come to work

Full results: Expert

Customer Service — Proficient

December 2019

Identifying and resolving common customer issues.

Full results: Proficient

Food Safety — Familiar

January 2020

Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Familiar

Food Safety — Familiar

January 2020

Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Familiar

Work style: Reliability — Expert

January 2020

Tendency to be dependable and come to work

Full results: Expert

Food service: Customer situations — Proficient

January 2020

Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results: Proficient

General manager (hospitality) — Proficient

November 2021

Solving group scheduling problems and reading and interpreting P&L statements Full results: Proficient

Restaurant manager — Familiar

April 2022

Managing restaurant staff and meeting customer expectations Full results: Familiar

Warehouse associate — Proficient

November 2021

Assesses the tendencies that are important for success in warehouse roles Full results: Proficient

Supervisory skills: Motivating & assessing employees — Highly Proficient November 2021

Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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