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Administrative Assistant Customer Service

Location:
Palos Heights, IL
Posted:
March 23, 2024

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Resume:

Eva Radecka

** ***** ***** **. · Palos Heights, IL 60463 · 708-***-**** · ad4isi@r.postjobfree.com

PROFILE

Results driven Administrative Assistant with over 8 years of experience providing outstanding administrative support to executives in a variety of industries. A successful candidate for an assistant role with a high level of creativity and strong communication, problem-solving and time management skills offering proven performance in these areas.

EDUCATION

Moraine Valley Community College – Palos Hills, Illinois

Certified Nurse Certificate – 1999

RELATED SKILLS

Advanced PC skills (proficient using Microsoft Windows, Word, Excel, PowerPoint, and Outlook)

Quickbooks · Accounts Payable · Accounts Receivable

Type 70 wpm · Internet · Fluent in English/Polish

EXPERIENCE

Customer Service/IT Specialist Remote Position

January 2022- January 2023

Dish

•Recognize individual customer service needs and resolve their inquiry

•Provide excellent customer service, negotiation, and interpersonal skills, with the ability to recognize and support the specific needs of the most vulnerable customers

•Maintain and update customer related information systems to ensure that our client hold accurate records; collect and access appropriate information relevant to type of call

•Respond to customers through a variety of channels including telephone (both inbound and outbound), internet, and written correspondence as appropriate

•Acquire detailed knowledge of product ranges and services to provide excellent service

•Serve customers across the product portfolio and resolve a wide range of common inquiries

Personal Assistant Palos Park

June 2021 - October 2021

Joe Costa – Attorney

•Take care of all paperwork filing

•Pay bills, make payments

•Schedule appointments

•Take calls

•Organizing and filing

•Prepare meetings and notes

•Schedule travel hotels, car rental, restaurants

•Maintain schedule and appointments

•Call and receive quotes for various jobs

•Extensive internet research and knowledge

Personal Assistant October 2019- February 2920

Eastman Family

·Reservations

·Maintaining home while out of town

·Organizing parties

·Making reservations

·Calendar keeping

·Maintaining all personal phone calls and schedules

Professional Wealth Advisors. Downers Grove

Administrative Assistant

January 2020 – February 2021

·Experienced Professional in Administration

·Provide support to the management and executive team

·Answer phones, switchboard operation

·Schedule and verify appointments, meetings, and all conferences

·Great clients and appoint to conference area

·Maintain the office in a highly organized fashion

·Process excellent computer skills

·Complete additional projects as needed we little to no supervision

Hanex Utilities Burr Ridge

Office Manager

February 2018. – April 2019

·Provide support to owner in all aspects of everyday operations

·AR/AP management, Payroll, Accounting

·Provide administrative support in scheduling, planning and documents

·Remain highly organized and correspond all files

·Maintain the office in an orderly fashion

·Experience in Quickbooks, Excel, Microsoft Word, etc.

·Possessed very strong skills in administration

·Managed all office duties with minimal supervision

Brigham Construction. Oak Forest

Office Manager/Administrative Assistant September 2012 to January 2015

•Provided support to CEO with day to day operations and handle complex daily schedules

•Handled all travel arrangements as needed including hotel reservations and car transportation

•Provided project and administrative support in all aspects including: document preparation and management, scheduling and planning candidate and client interviews and meetings, accounts receivables and accounts payable, expense reporting, correspondence and file management

•Remained highly organized with attention to detail

•Handled heavy telephone contacts with all levels of internal and external employees and management

•Possessed very strong interpersonal, oral and written communication skills

•Productively maintained the office with minimal supervision or direction

•Maintained impressive calendar of events

•Ability to direct complex projects from concept to fully operational status with time restraints

•Experience in dealing with executives at all levels of an organization, getting and giving complex and sensitive information in both verbal and written communications

•Possessed very strong interpersonal, oral and written communication skills

Save-on-Kithens Streamwood

Administrative Assistant April 2008 to September 2012

•Provided support to Managing Partner while demonstrating capacity to provide comprehensive professional support including calendar management, coordinating on-site and off-site meetings, and handled all travel logistics

•Provided project and administrative support in all aspects including: document preparation and management, scheduling and planning of meetings, expense reporting, correspondence and file management

•Proven strong computer and Internet skills

•Sensitivity to confidential matters; Excellent interpersonal skills and project coordination experience

•Experienced interactions with executives at all levels of an organization, getting and giving complex and sensitive information in both verbal and written communications

Advocate Christ Hospital Oak Lawn

Certified Nurse Assistant 1999

•Worked under the direction of a Nurse and performed various duties such as: taking vital signs, taking blood pressure, EKG’s, and phlebotomy

•Provided hands on nursing care to patients, residents, clients and customers in a variety of health care settings

•Assisted with bathing, dressing, eating, toileting and oral care to people who cannot do these tasks alone

•Maintained work operations by following policies and procedures, completing forms, logs and records

•Provide patient comfort by utilizing resource and material

•Transporting patients, answering calls lights and requests, reporting observations of the patient to the nursing supervisor

•Used strong judgment and initiative to multi-task in a fast-paced environment

References available upon request



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