Customer Service Sales Associate

HAFSA ATHER

Address: *** *********** ** **********, *******.

Email: ***********@*****.***, mobile no: 847-***-****

Professional Summary

Having been involved within the customer service sector for 1 years, I am actively seeking a position which is equally suited for my qualifications. As I appreciate the roles and responsibilities, I have always been able to establish a working rapport with other team members. Although I am interested in improving my current talents, I also hope to contribute to the success of the firm as a whole. In doing so, greater levels of satisfaction will be enjoyed while the customers themselves can remain loyal from a long-term perspective. I thank you for taking the time to consider this application.

Highlights and Technical Skills

Exceptional Interpersonal skills with written and oral communication skills.

Dependable and reliable with excellent time management skills.

Cheerful, Energetic and Multi tasking

Calm under pressure with exceptional listening skills.

Proficient in MS Office, MS Word, MS Excel and MS Powerpoint.

Point of sales system.

Experience

Jan 2019-Present: Wireless Sales Associate (Chicago, IL). Responsibilities included

Sold phones and recommended products based on customer needs.

Offered solutions and helped customers in solving their problems.

Educating customers on the cell phones and plans to help them make a decision of purchase based on an individual.

Generated sales and was cash handling at the region.

Resolved customer service issues in a professional and timely manner.

Ensuring all the duties are carried out to the highest of standards.

Education

Iqra University – Karachi

Bachelors in fashion design

High school diploma and GED

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