Marie Ricketts

Career Goal/Resume

McCalla, AL **111

ad4iph@r.postjobfree.com

+1-205-***-****

To obtain a position that will enable me to use my organization skills, education background, and ability to work well with people

Authorized to work in the US for any employer

Work Experience

Front Desk Agent

The Courtyard Marriott - Alabama

October 2022 to Present

1 check guests in and out of hotel. This may include verifying guests' registration information, processing payments, issuing room keys, and directing guests to rooms. Taking calls, etc Massage Therapist/Cosmetologist/Owner

Fimimariespa - Mandeville

September 2016 to December 2022

Look after people's entire body:

Massage. Facial, pedicure, manicure, nails design, waxing. Tweezing. Night Auditor

Hyatt Regency Cincinnati - Ohio

November 2021 to April 2022

Answer telephone

Check guest in and out

Cancel bookings

Enrollment

Attend to guest needs

Give a record of what happen throughout the night

Customer Service Representative

Lindsay International ltd - Mandeville

May 2011 to June 2015

• Responded to inquiries and issues

• Collected and documented orders

• Resolved customer issues

Assistant Manager

Innovative Transportation Services ltd - Manchester February 2004 to June 2010

Ensure smooth running of business, such as: accurate keeping, vehicles are up to date, drivers are paid on time, purchasing of parts for vehicles, keep file records, managing telephone calls, recruitment attend meetings and other secretarial duties.

Waitress

Astra Inn - Mandeville Manchester

January 2002 to April 2004

Providing excellent customer service, present menus to customers, explain Menu items to customers, answer questions from patrons about food and beverages, share information with customers about the status of their orders, finding out if customers need additional items and verifying that customers are satisfied with their orders.

Front Desk Receptionist

General Consumption Tax (GCT) Office - Mandeville Manchester October 2000 to November 2002

Secretarial/Receptional duties such as; data entry, filing, and taking calls. Internship

General consumption Tax - Mandeville Manchester

October 2000 to November 2002

Basic proficiency in the use of: office (word, excel, PowerPoint, and publisher) and internet explorer. Good listening skills, Creative Observant, works well underpressure. Accustomed to working in fast paced environments, successfully handle difficult clients, communicates effectively.

Education

Master's degree in Medical missionary Training

Central Jamaica Conference of Seventh Day Adventist Medical Missionary Training program - Mandeville

January 2012 to 2013

Vocational Training school in Receptionist/Secretarial Newport Vocational Training Center - Mandeville

September 1997 to November 1999

College Degree in Business

Jamaica Bible College - Mandeville

September 1995 to December 1997

High school diploma

May Day High School - Mandeville, LA

September 1984 to December 1994

Skills

• Recruiting

• Event Planning

• Assistant Manager Experience

• Microsoft Excel

• Microsoft Publisher

• Microsoft Word

• Research

• Office Management

• Massage Therapist/Cosmetologist (7 years)

• Body Waxing

• Nail Care

• Front Desk

• Hair Styling

• Database management

• Communication skills

• Hospitality

• Payroll

• Human Resources

• Marketing

• Upselling

Languages

• English - Fluent

Links

https://www.facebook.com/Fimimatiespa

Certifications and Licenses

Driver's License

School certificates

Additional Information

Extra-curricular Activities: past

Class Monitor

Member of the Tourism club- May Day high School

PRESNT:

Enjoys playing Netball, Athletics, Singing and meeting people Active Local member of the Cedar Grove Seventh Day Adventist Church in Jamaica Women's Ministry, Singles Ministry, A Y. Secretary, and Maestoso Majestic Chamber Choir.

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