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Procurement Analyst Customer Service

Location:
Live Oak, TX
Salary:
Negotiable - 55,000 annually
Posted:
March 22, 2024

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Resume:

Judy L. Carrier

Live Oak, TX ***** 210-***-**** ad4ioy@r.postjobfree.com

Procurement Analyst

Seasoned Procurement Analyst with a history of driving cost savings and operational efficiency through strategic sourcing and vendor management. Demonstrated expertise in analyzing procurement data, identifying opportunities for cost reduction, and negotiating favorable terms. Proven track record in implementing procurement strategies that enhance supply chain resilience and contribute to overall organizational success.

Key Skills

Data Analyst Market Research Procurement Software Excellent Communication Problem Solving

Cost Negotiation Contract Management Vendor Management Strategic Sourcing Analytical Proficiency in Microsoft Excel, Outlook and Office Suite

Professional Experience

FIS OUTPUT SOLUTIONS, San Antonio, TX 1995 - November 2023

Procurement Analyst II 2015 - 2023

Hybrid employee ordering envelopes weekly for the warehouse and production as well as working in procurement, working with Project Managers and Customer Service Representatives for projects. Provided them with pricing and pdf proofs to be approved by the client. Created all Purchase Orders in Oracle for 3 locations. Extensive knowledge of Oracle for the Inventory module, receiving and issuing, and invoice research in A/P and working with vendor A/R reports. Partnered with multiple vendors and had a good rapport with all of them. Worked with envelopes, paper, inserts and checks for multiple clients and kept Excel reports for ordering purposes. Provided all the paperwork for shipping products and I ordered most of the UPS and FedEx supplies that were used daily for multiple clients. Updated internal systems, resolved requests, questions and problems promptly. Worked with production on specific jobs, making sure all products were in house ahead of time.

Customer Service Manager 2013 - 2015

Worked with banks from the San Antonio facility, involved when a bank needed to make a change to their statement or wanted to add an application. Also, if there were issues, I was involved to see if I could resolve the issue and come up with a solution. Maintained a daily production report for over 50 banks. The numbers were used for EOM billing and were balanced against what the accounting department used.

Implementation/Conversion Specialist 2005 - 2013

Created bank tickets for multiple banks across the US, Puerto Rico and Guam. The tickets were designed based on the platform the banks chose when onboarding with FIS. The tickets were customized based on what the bank wanted. I supervised the graphic artist and oversaw the specifications designated by the different FOS locations. I also worked with multiple vendors and set up guidelines regarding the standards for each platform and deliveries. Placed orders daily, ordered paper for the tickets as well as heavy phone work. Also created custom statement paper and envelopes per the clients request. I ran multiple projects daily.

Administrative Assistant 1995 - 2005

Hired to handle AP/AR, payroll, and quarterly taxes as well as schedule appointments for 2 senior managers and maintain their calendars and correspondence. Additionally helped 2 salespeople with reports and expense accounts. Created daily billing sheets, ordered all supplies and made daily bank deposits for our location. Progressed to Implementation / Conversion Specialist based on an exemplary record.

SELECTED CAREER HIGHLIGHTS

●Delivered numerous key contributions throughout tenure with FIS Output Solutions, rising from

Administrative Assistant to Implementation/Conversion Specialist, Customer Service Representative and then to Procurement Analyst II.

-Assisted in the launching of a new division focused on providing document management solutions to banks and built departments from the ground up; trained 2 additional staff members and played vital role in expansion from zero to $3.5M in annual revenue.

-Established billing procedures still in use today and partnered with programming personnel to determine counts for the billing system.

Coursework completed toward bachelor’s degree in Social Work

Cottey College, Nevada, MO & Harding University, Searcy, AR

Completed Administrative Assistant Course

Skill Path



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