SHANDA M. MYERS

**** ********** **** • Lenoir City, TN 37772

865-***-**** • ad4ioq@r.postjobfree.com

STAFF PHARMACIST

Licensed pharmacist with 20+ years of experience with Kroger Pharmacy. Earned a reputation for ensuring compliance with pharmacy procedures, maintaining pharmacy workflow efficiency, building customer relationships/loyalty, and attention to detail when filling prescriptions in high volume pharmacy environments. Assisted in the rollout of the new Medication Therapy Management program with 20 district locations for Kroger Pharmacy. Strengths:

• Patient Profile Reviews • Quality Control & Attention to Detail • Interpersonal Skills

• Physician Interaction & Relationships • Prescription Processing • Facilitating Teamwork

• Retail & Clinical Pharmacy Knowledge • Patient Counseling & Education • Customer Service

• State & Federal Regulatory Compliance • Quality Assurance • Inventory Management

• Medication Therapy Management • Patient Safety Protocols • Time Management Skills PROFESSIONAL EXPERIENCE

Relief Pharmacist – HASSLERS PHARMACY, Spring City, TN 11/2019 – Present Staff Pharmacist - KROGER PHARMACY, Knoxville, TN 1997 – 11/2019 Rotated as a Floater throughout 20 district locations to dispense medications, optimize operational performance, minimize customer wait times, and ensure the delivery of high-quality pharmacy services (up to 500 prescriptions per day at the busiest pharmacies).

• Key leadership role in launching the Medication Therapy Management programs at several district locations.

• Reviewed prescriptions for accuracy and interacted regularly with physicians/nurses to clarify information regarding dosage, generic substitution, potential side effects, and/or problems with patient prescriptions.

• Utilized extensive formulary and managed care knowledge to contact insurance companies and coordinated efforts with physician offices to receive pre-authorization for prescription coverage.

• Provided information to patients regarding drug regimens, indication, dosage regimen, drug interactions, and adverse reactions/side effects for both prescription and over the counter medications.

• Established Collaborative Practice Agreements (CPAs) with prescribers that were instrumental in improving efficiency of patient care and access to medications by reducing repetitive communications with providers.

• Maintained strict compliance with all laws and Board of Pharmacy regulations affecting the industry and clearly explained the importance of regulatory compliance to staff members.

• Analyzed prescribing trends to monitor patient compliance and to prevent excessive usage and harmful interactions.

• Managed up to four pharmacy technicians and mentored pharmacy students serving as interns.

• Provided health promotion and prevention support/advice to assist patients with managing conditions such as diabetes, asthma, smoking cessation, and high blood pressure.

• Established and maintained strong patient and prescriber relationships that maximized the pharmacy’s competitive advantage and customer retention efforts.

• Performed immunizations and vaccinations (Flu, Travel, Shingles, Shingrix, Pneumonia, Prevnar, and others). Additional Experience Prior to 1997:

Pharmacist – RESOURCE PHARMACY, Knoxville, TN

Pharmacist – SHANNONDALE NURSING HOME, Knoxville, TN Pharmacist – METHODIST MEDICAL CENTER, Oak Ridge, TN Pharmacist – FORT SANDERS REGIONAL MEDICAL CENTER, Knoxville, TN EDUCATION, CERTIFICATIONS, LICENSES & ASSOCIATIONS B.S., Pharmacy (Lambda Kappa Sigma) – SAMFORD UNIVERSITY, Birmingham, AL Pre-Pharmacy Studies – TENNESSEE TECHNOLOGICAL UNIVERSITY, Cookeville, TN Licenses: Current Pharmacy License in Tennessee

Certifications: CPR Certified; APhA Immunization Certification; Medication Therapy Management; AphA Diabetes Certification; Cholestech LDX Certification Associations: Tennessee Pharmaceutical Association; American Pharmaceutical Association