Sarah Batta – Peto

ad4ioe@r.postjobfree.com 954-***-****

**** ********* * ********* *****, FL 33442 FLFL

ad4ioe@r.postjobfree.com / Cell: 954-***-**** 954-***-**** Management and marketing professional with 20+ years' experience with solid record of accomplishments in attaining and surpassing targets. Stay on top of trends in the changing world, maintain modern and efficient systems meeting needs of diverse clients. Specializing in building clientele, growing business, creative and enthusiastic team leader. Reputation for exceeding expectations in building new business, securing customer brand loyalty, and preserving strong relationships with internal and external partners.

Skills

• Sales experience

• Customer service oriented

• Creative problem solver

• Excellent communicator

• Client management

• Result driven

• Professional demeanor

• Strong work ethic

Experience

Customer service manager / City Furniture – Boca Raton 02/2019 – current

• Answering incoming calls in a timely professional matter, direct calls to appropriate parties. Responsible handling email requests and task file requests, printing price tags, ordering office supplies.

• File paperwork, reports, override and process export and domestic shipping invoices.

• Assist management team with administrative tasks, balance cash drawers.

• Provide administrative support to sales team.

• Demonstrate more than exceptional management skills while communicating with team of 40 people ensuring the ability to best serve all costumers. Answers customer/associate inquiries.

• Handles customer account, offer help with technical difficulties, with courteous and empathetic attitude resolve problems effectively with customers from diverse backgrounds.

• Document customer interaction and maintain up to date records across departments. Residential Realtor / Coldwell Banker - Boca Raton, FL 2/2013 – 3/2020

• Dedicated to providing first class professional service and honest advice, enabling them to make sound decisions in the sale and purchase real estate.

• Market properties through advertisements, hosting open houses.

• Prepared seller’s market analytics, researched listings, home inspections.

• Negotiate contracts with agents and representing buyers and sellers’ clients.

• Establish a positive flow of communication with agents, clients, attorneys and all involved in closing a transaction. Managing a timely execution of every transaction. Sales Manager / Macy's - Boca Raton, FL 02/2005 - 02/2017

• Responsible for driving profitable result. Managed daily team activities, hiring, training, scheduling.

• Coached and trained a team of 19-23 associates, to achieve sales, profit and committed to provide outstanding customer service - vital to increase repeat business.

• Created sales contests, strategies for home grown events.

• Established standards, planned product knowledge seminars, designed and created spreadsheets to track sales staff and area productivity.

• Assisted associates implementing monthly action plans to increase sales and customer loyalty. Built and maintained relationships with upper management, vendors, and all involved to achieve desired brand growth.

• Directly worked with customers to build relationships, managed challenging situation with customers by providing them with information, knowledge while staying within company guideline. Corporate Group Sales Manager / Macy's - Boynton Beach, FL

• Responsible for overseeing ready to wear area. Promotion of advertised merchandise, sales execution, maintain prototype standard and inventory control.

• Assist in interviewing, training, development, conflict resolution, evaluation of staff. Conducted weekly analysis of sales trends and determent enhancement strategies.

• Provided forecasting monthly and communicate product inventory needs to vendors. Head Of Design and sample production / Tonita Fashion, Club Martinique - Hollywood, FL

• Presented trends and designs to prospective client in fashion shows, from local and overseas buyers. Communicated with various fabric, print and trim vendors.

• Managed sample garment production: Cutting tickets, communicating with sewing contractors, print vendors to clarify and negotiate turnaround times.

• Designed and produced a line of children play-wear and teen beachwear line. President and Founder / Sharon Boutique and Manufacture - Budapest, Hungary

• Worked with clothing wholesaler and seized an opportunity to cater for specific are group with new and trendy design. Formed my own company to design and manufacture junior clothing and opened a boutique to have opportunity to direct contact with customers, able to ask feedback and adjust production accordingly.

• Tour the country to deliver merchandise to accounts. Another boutique with accounts and react to inventory needs nationwide. Within two year extended to Austria and Germany. Education and Training

College Of Textile Technology Engineering - Budapest 1981 equivalent of Bachelor of Science: fashion design and technology Practical knowledge of the garment industry, apparel production and management. Minor in marketing, use the four P procedures to estimate market potential. Petrik Lajos technikum, chemical engineer. Knowledge of applied chemistry/ technology within pharmaceutical and other industries. 1977

Volunteer work

Aids Walk Susan G Komen walk run

Habitat for Humanity Aids to Victims of Domestic Abuse

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