Professional Summary

Skills

Experience

CARLOS HOMERO AGREDA

***** **** ****** **, *******, TX 77083 (H) 346-***-**** ad4iob@r.postjobfree.com Professional and very enthusiastic associate, that prides himself in delivering top grade customer service skills and retail oriented sales tactics. Accomplished people person that loves serving the public and implementing his superb communicating prowess to fully satisfy his clients and to fulfill the expectations of the consumers he tenders to. Clean and sanitize equipment Inspect equipment and facilities Merchandise restocking Safe food handling procedures Teamwork and collaboration Truck loading and unloading Documentation and recordkeeping Food handling

Cash in, cash out procedures and

closing paperwork documentation.

Rendering excellent and satisfying

customer service to clients, always

showing respect and kindness.

Maintaining premises, break areas,

outside, parking lot, and restrooms

clean on a daily basis.

Resolving ccustomer concern and

issues that might arise, with a calm

and professional demeanor.

Baker/cashier 09/2019 to 02/2020

The kolache factory – Houston, TX, United States

Cashed in register at opening of store, as well as cashed them out at the closing; documented all cashing out procedures and wrote out all adequate paperwork. Retrieved change from bank for the work week and went back and forth for store transfers of various products

Inspected bakery products to determine compliance with quality standards, weight specifications, and presentation.

Ensured a productive workflow and high quality baked goods by testing various products.

Followed recipe formulas and weighed ingredients to ensure quality and conformity. Eliminated waste by rotating stock and promptly replenishing products. Inspected products during baking process and preparation, keeping products stored at safe temperatures.

Cleaned bakery machinery, equipment, storage, and preparation areas. Maintained baking equipment in a fully functional condition. Assisted with HACCP and health and safety procedures and inspected premises for compliance throughout the workday.

Used kitchen equipment including rolling pins, industrial mixing machines and industrial ovens.

Operated and maintained all bakery department equipment. Organized and rotated stock in coolers and freezers. Greeted customers, responded to questions, and offered product and decorating suggestions.

Checked deliveries in, verified invoices, and stocked products following sanitation standards.

Ensured freshly baked food was available to customers by stocking promptly. Ran the bread plant machine, rolled and cut dough into shapes, and mixed ingredients into dough according to recipes.

Customer sales rep. 03/2018 to 05/2019

Cricket- Suncom Mobile – Houston, TX, United States Cashed in registers upon opening store, as well as cashing out at closing; documenting all closing procedures with adequate paper work. Displayed demo phones on sales floor and counted all demo, stocked phones, and accessories into our inventory program by scanning them into the computer. Maintained the premises clean and the phone cabinets, restroom areas, and outside parking areas.

Documented our goals and expectations paperwork and board information with our personelle's statistics of their accomplishments on the sale's floor. Reviewed blueprints and specifications to understand each job and plan the correct sequence, minimizing errors and avoiding wasted materials. Consulted with customers to understand their desires and suggest the best products to meet their needs.

Continuously classified and filed records to keep the system efficient and all information organized.

Delivery driver 05/2015 to 09/2016

P.D.Q – Houston, TX, United States

Worked with customers to understand and meet unique product needs. Planned efficient routes to serve the maximum number of customers each day. Worked with internal product management teams, customer service, and supply chain to meet and exceed customer expectations.

Managed time efficiently to meet consumer demands, increasing sales and providing proactive customer service.

Listened to and resolved service complaints in a timely manner; handled product returns and credits.

Quickly resolved customer complaints to maintain satisfaction and loyalty. Education

Recorded sales or delivery information on daily sales records. Loaded truck with daily orders and display cases, unloaded returns, emptied baskets, and sent damaged products to manufacturers.

Processed orders by collecting payments, issuing receipts and updating customer accounts.

Loaded and unloaded items for delivery to and from the vehicle. Operated delivery vehicles in a safe and efficient manner without accidents. Tracked and maintained records for mileage, fuel usage, and delivery information. Loaded and unloaded the vehicle with customer packages, delivered packages to customers' doors, and collected payments upon delivery when required. Delivered items within a reasonable time by traveling the most direct route. Addressed customer complaints, proactively seeking resolution to ensure repeat business.

Increased customer service by reviewing orders before delivery to determine that they were complete and properly invoiced.

Followed prescribed routes and time schedules to meet 100% on-time delivery. Bachelor of Arts: Audio and Video Prod.

H.C.C.S - Houston, TX

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