Salary open Michael Bartelmo

*** *********** ****

E-Mail: ad4imw@r.postjobfree.com West Chester, Pa 19380 Phone# 610-***-****

Objectives:

To obtain a rewarding position: in a growing environment which will allow for my further professional development and skills in the Informational Technology industry.

Profile:

I am a productive independent, team player, willing to travel or relocate for the position. I have a strong work ethic and I am dependable and hardworking. I work well in a team environment as well as individually.

EDUCATION:

Chubb Institute Springfield, Pa

Computer Technical Support GPA 4.0

Chubb Institute: Perfect attendance award

A+: Comptia Certification

Delaware County Community College: Media, Pa

Networking Open

Technical Skills:

Hardware Support: IBM PC’s, And Compatible parts Printers and Other Peripherals. I used my troubleshooting an Analytical Skills to Work through computer Issues and I own and operate Kodak Digital Camera.

Software Support: Ms Office 97, 2000, XP and 2003,2007:(Word, Excel Access PowerPoint And Outlook) MS FrontPage, and Web Page Making, Norton System works, Norton’s Ghost, and Netscape and Internet Explorer, and Outlook express.

Operating Systems: MS-DOS 6.22, Windows Home Editions, 95/98, and Me and Windows NT, 2000, and Windows 2003/XP/2000/Vista

Novell 3.12, Novell 4.11, 5, 6, Adobe Acrobat -Norton Antivirus-WinZip

Network skills and classes: Network Concepts, Net 100,110, Network +, Network Hardware and Software Support,

I have done some free work in desktop support/help desk in-house for local people in my location and for friends and family setting up there computers printer and scanners etc. help them with internet training and how to operate and fix and setup there computers

EMPLOYMENT:

Square Bar: Westchester, Pa 1997-Present

Preparation and Support

Open and prepare the establishment for the day’s operations.

Setup, clean and restock the counter and shelves

Sign for bills and accounts as they come in the doors.

Report all problems and inquiries to owner.

Decision One:

Sr. Material Handler/Data Support Frazer, Pa 2002-2004

Pulled all ordered parts from computer packing lists and prepared items to go onto cart to be sent to the shipping.

Pulled orders and enter the data into the computer system for the different mail services and company location.

Restocked shelves and organized the parts for accurate counts.

Helped the sales personal and management on all special orders to go out that day along with the regular orders that go out daily.

CTDI, West Chester, Pa 1995-1996

Phone Test Technician /Data Support

Testing cell-Phones.

Monitored the cell- phones for errors.

Input all error messages onto the computer error report e-sheet. Hand the error report sheet to department. Management.

Shared Medical Systems: Malvern, Pa 1990-1995

Inventory Control Clerk/Shipping & Receiving /Data Support

Prepared shipping orders and documentation for the accounts and enter them in the computer system for processing

When special orders were assigned for a location for that night or next morning delivery, I arranged with the client to inform them know of when to expect their package and the flight carrier number assigned to it. Called the airlines to make arrangements for the packages to arrive as scheduled. There were times I would have to stay late for an order that came in after the work hours. I would take the orders, examine all documentation, and be sure the packages were ready and waiting for a late pickup. If for some reason the delivery truck could not make it to the company, I would have to drive the packages to the UPS or FedEx shipping hubs.

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