Porshia Nelson

510-***-****

**** **** ***

Oakland, Ca 94606

ad4iml@r.postjobfree.com

Objective

To find employment which utilizes my skills and talent with a company that has potential for

growth and advancement.

Experience

Front Desk Assistant

July 2006-current GW Trucking Inc. Richmond, Ca

-welcoming and assisting visitors in a friendly and professional manner

-answered calls, transferred calls, screened calls, and taken messages

-monitored and re-ordered office supplies when ran low

-monitored visitors access (issuing passes if needed)

-clerical duties: copying, scanning, and filing documents, etc

-received, delivered and sorted mail

-proficiency in scheduling and confirming appointments, meetings, and events

-handed payments and receipts (made copies)

-kept a tidy reception area

-experience with Microsoft Word & Outlook Express

-performing other administrative task, if requested by person in charge (PIC)

In-home Care Provider/Receptionist

June 2023- January 2024 Gussie Lee Foundation Oakland, Ca 94621

-providing patients with help in and out of bed

-providing customers with personal hygiene assistance

-Providing meals for each client

-Helping patients with medication reminders

-removing soiled bedding and patient clothing

-cleaning bathroom consisting of toilet bowel inside and out with proper disinfectant

solutions, wiping down mirrors with Windex, wipe down walls in bathroom

-sweeping/mopping/vacuuming of floors

-removing all trash from home and washing of hands after each trash encounter

-usage of gloves is a MUST

-provide help with laundry or outside grocery runs for patient

Pallet Picker

February 2023-Jan 2024 Beverages, Mo. Inc., Richmond, Ca 94806

-worked in a face paced environment for long hours

-organized pallets for the appropriate items to fulfill incoming orders

-usage of the tape gun & barcode scanner

-knowledge on how to use electric/manual pallet jack

-located the items on the shelves/locations provided

-built pallets safely by stacking your items correctly; manage weight and rotate rotations of

stacking

-wrap each pallet up with plastic, weigh them, set aside, ready to load the truck to ship

Shelter Advocate//Resident Advisor/Front Desk Assistant

June 2022-January 2023 Dream Catcher/Covenant House Oakland, Ca

-provided welcoming, engaging and professional phone service and door coverage

-shared responsibility for 24-hour telephone services for shelter crisis calls

-conducted intake interviews as requested; assessed suitability for emergency shelter

placement for youth.

-encouraged youth to participate in programs and activities to remain proactive in the

program

-maintained records and completed reports requested by the Program Director

-coordinated the logbook throughout shifts and maintained daily written communication

between the staffs and next shifts

-prepared and provided meals for resident youth

-maintained a safe and nurturing environment for sheltered youth

-monitored the behavior of residence in facility

-upheld programmatic policy and procedures while ensuring the facility is in compliance

with local, state and federal program regulations

-built rapport with clients while ensuring constant safety and understanding

-Inspected common areas of the shelter for cleanliness on a daily basis

-supervised clients on chores/tasks: room cleanliness; bathroom; common area

Dispatcher

October 2022-January 2023 CR&R Haulaway, San Leandro, Ca 94577

-Dispatching drivers to customers and locations based on customers needs

-Assigned loads and services two drivers based on designated routes and driver location

-Prepare update and dispense the daily routes schedule

-Ensure routine completion

-Follow all required, safety procedures and policies

-Perform other related job duties as assigned

-interact with customers when required

-Greet all customers as they enter and leave

-Gather in maintain route sheet documentation for pick up route completions and

driver

Multi-Clerk/Line Cook/Custodian

March 2020-May 2022 Lucky’s California, Pleasanton, Ca

-Center Store/Front End- memorized PLU codes, operated check stands, stocked and

rotated product on shelves

-Produce; received, inspected, and logged products for accuracy of shipment quality;

trim, wash, and wrap produce according to company policy; stock and rotate

-Meat/Seafood- weighed/wrapped packages and label products for display, provide guest

service at the seafood counter

-Deli- took special orders for cakes & party trays, rotated deli products to maintain

freshness, usage of ovens, proffers, slicers, mixers, fryers, etc

-Restaurant- First in First Out (FIFO) on all food items, sweep and mopped floors, cleaned

beer lines, followed company standard recipes, maintained a clean work environment,

Inventory, time temp control

-Updated food handlers card

-Capabilities to be proactive, initiative, enthusiastic, and flexible on the jobs

-Proper usage of disposable gloves

-Responsible for maintaining a clean lobby & outside patio

-Complete a variety of cleaning task within an eight hour shift using “time management”

-Emptying all trash cans/recycling bins

-Cleaning all surfaces/counters tops with disinfectant sprays

-Polished areas using stainless steel after proper cleaning

-Cleans, sanitizes and replenishes items for the restroom

-Follow instructors from manager in charge

-Uses common cleaning tools and outdoor power equipment

-Organizes the closet and stores all supplies and tools

-Follows a checklist throughout shift to knock out task

Education

High School Diploma

Pinole Valley High School, Pinole, Ca

2002-2005

High School Diploma

Contra Costa College, San Pablo, Ca

2013-2015

Associates in Science Degree Certificate of Achievement Classical/Modern Food

Preparation & Restaurant Training

References

References are available on request.

Contact this candidate