Front Desk Assistant
Resume:
Porshia Nelson
Oakland, Ca 94606
****.*****@*****.***
Objective
To find employment which utilizes my skills and talent with a company that has potential for
growth and advancement.
Experience
Front Desk Assistant
July 2006-current GW Trucking Inc. Richmond, Ca
-welcoming and assisting visitors in a friendly and professional manner
-answered calls, transferred calls, screened calls, and taken messages
-monitored and re-ordered office supplies when ran low
-monitored visitors access (issuing passes if needed)
-clerical duties: copying, scanning, and filing documents, etc
-received, delivered and sorted mail
-proficiency in scheduling and confirming appointments, meetings, and events
-handed payments and receipts (made copies)
-kept a tidy reception area
-experience with Microsoft Word & Outlook Express
-performing other administrative task, if requested by person in charge (PIC)
In-home Care Provider/Receptionist
June 2023- January 2024 Gussie Lee Foundation Oakland, Ca 94621
-providing patients with help in and out of bed
-providing customers with personal hygiene assistance
-Providing meals for each client
-Helping patients with medication reminders
-removing soiled bedding and patient clothing
-cleaning bathroom consisting of toilet bowel inside and out with proper disinfectant
solutions, wiping down mirrors with Windex, wipe down walls in bathroom
-sweeping/mopping/vacuuming of floors
-removing all trash from home and washing of hands after each trash encounter
-usage of gloves is a MUST
-provide help with laundry or outside grocery runs for patient
Pallet Picker
February 2023-Jan 2024 Beverages, Mo. Inc., Richmond, Ca 94806
-worked in a face paced environment for long hours
-organized pallets for the appropriate items to fulfill incoming orders
-usage of the tape gun & barcode scanner
-knowledge on how to use electric/manual pallet jack
-located the items on the shelves/locations provided
-built pallets safely by stacking your items correctly; manage weight and rotate rotations of
stacking
-wrap each pallet up with plastic, weigh them, set aside, ready to load the truck to ship
Shelter Advocate//Resident Advisor/Front Desk Assistant
June 2022-January 2023 Dream Catcher/Covenant House Oakland, Ca
-provided welcoming, engaging and professional phone service and door coverage
-shared responsibility for 24-hour telephone services for shelter crisis calls
-conducted intake interviews as requested; assessed suitability for emergency shelter
placement for youth.
-encouraged youth to participate in programs and activities to remain proactive in the
program
-maintained records and completed reports requested by the Program Director
-coordinated the logbook throughout shifts and maintained daily written communication
between the staffs and next shifts
-prepared and provided meals for resident youth
-maintained a safe and nurturing environment for sheltered youth
-monitored the behavior of residence in facility
-upheld programmatic policy and procedures while ensuring the facility is in compliance
with local, state and federal program regulations
-built rapport with clients while ensuring constant safety and understanding
-Inspected common areas of the shelter for cleanliness on a daily basis
-supervised clients on chores/tasks: room cleanliness; bathroom; common area
Dispatcher
October 2022-January 2023 CR&R Haulaway, San Leandro, Ca 94577
-Dispatching drivers to customers and locations based on customers needs
-Assigned loads and services two drivers based on designated routes and driver location
-Prepare update and dispense the daily routes schedule
-Ensure routine completion
-Follow all required, safety procedures and policies
-Perform other related job duties as assigned
-interact with customers when required
-Greet all customers as they enter and leave
-Gather in maintain route sheet documentation for pick up route completions and
driver
Multi-Clerk/Line Cook/Custodian
March 2020-May 2022 Lucky’s California, Pleasanton, Ca
-Center Store/Front End- memorized PLU codes, operated check stands, stocked and
rotated product on shelves
-Produce; received, inspected, and logged products for accuracy of shipment quality;
trim, wash, and wrap produce according to company policy; stock and rotate
-Meat/Seafood- weighed/wrapped packages and label products for display, provide guest
service at the seafood counter
-Deli- took special orders for cakes & party trays, rotated deli products to maintain
freshness, usage of ovens, proffers, slicers, mixers, fryers, etc
-Restaurant- First in First Out (FIFO) on all food items, sweep and mopped floors, cleaned
beer lines, followed company standard recipes, maintained a clean work environment,
Inventory, time temp control
-Updated food handlers card
-Capabilities to be proactive, initiative, enthusiastic, and flexible on the jobs
-Proper usage of disposable gloves
-Responsible for maintaining a clean lobby & outside patio
-Complete a variety of cleaning task within an eight hour shift using “time management”
-Emptying all trash cans/recycling bins
-Cleaning all surfaces/counters tops with disinfectant sprays
-Polished areas using stainless steel after proper cleaning
-Cleans, sanitizes and replenishes items for the restroom
-Follow instructors from manager in charge
-Uses common cleaning tools and outdoor power equipment
-Organizes the closet and stores all supplies and tools
-Follows a checklist throughout shift to knock out task
Education
High School Diploma
Pinole Valley High School, Pinole, Ca
2002-2005
High School Diploma
Contra Costa College, San Pablo, Ca
2013-2015
Associates in Science Degree Certificate of Achievement Classical/Modern Food
Preparation & Restaurant Training
References
References are available on request.
Contact this candidate