LOLA FRANCES SCOTT

859-***-**** ● ad4ikb@r.postjobfree.com ● Winchester, Kentucky 40391

Seasoned Dispatcher and Assembly Line Team Member with a solid track record in quality assurance and problem-solving. Excelled in equipment operation and customer service at Toyota of Kentucky, ensuring top- notch product assembly and dispatch recordkeeping. Proven ability to enhance operational efficiency and customer satisfaction through critical thinking and active listening. EXPERIENCE

Dispatcher Green Metals, Georgetown, KY

NOV '23 - PRESENT

Dispatch, Green Metals. Georgetown, KY

Nov. 2023 - Present

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present good communication skills to the customer

Answer the phone

Document requested pick up delivery on a call in

Communicate customer needs to operational leaders

Maintain matrix

Maintain physical electron files for training records, manifest, checking assist in maintaining visual aid, key performance indicators for various projects, maintain display boards Temp time reports

Order and receive team member PPE

Receive PO's to share logic

Upload packing slips to vision 360

Resource management recycling report

Dispatch, Green Metals. Georgetown, KY

Nov. 2023 - Present

Overtime reporting

My close support

Assist a.m. and safety related reporting

Back up for waste specialist

Back up for waste technician

Some travel may be required for benchmarking

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Dispatcher Nesco Resource, Georgetown, KY

Dispatch, Nesco Resource. Georgetown, KY

June 2023-November 2023

present good communication skills to the customer

Answer the phone

Document requested pick up delivery on a call in

Communicate customer needs to operational leaders

Maintain matrix

Maintain physical electron files for training records, manifest, checking assist in maintaining visual aid, key performance indicators for various projects, maintain display boards JUN '23 - NOV '23

Temp time reports

Order and receive team member PPE

Receive PO's to share logic

Upload packing slips to vision 360

Resource management recycling report

Dispatch, Green Metals. Georgetown, KY

Nov. 2023 - Present

Overtime reporting

My close support

Assist a.m. and safety related reporting

Back up for waste specialist

Back up for waste technician

Some travel may be required for benchmarking

Bus Driver Clark County Board of Education, Winchester, KY AUG '22 - AUG '23

● Picked up and dropped off students at specific locations following strict time schedules.

● Complied with traffic rules and regulations to operate vehicles in safe, legal manner.

● Demonstrated ability to follow traffic laws, speed limits, and other regulations while driving a bus.

● Excelled at multitasking by monitoring passenger behavior while driving safely.

● Completed daily vehicle inspections and reported any issues to supervisors.

● Proficient in operating buses under all road conditions while adhering to safety protocols.

● Refueled assigned bus and regularly checked oil and water levels to maintain bus in operating condition.

● Utilized problem solving skills when unexpected issues arose during trips.

● Fostered safe bus environment by enforcing rules of conduct for all passengers.

● Reported delays, accidents or other traffic and transportation situations with mobile two-way radio or cellphone.

● Displayed patience and understanding when dealing with difficult situations.

● Inventoried bus emergency and first aid supplies and equipment to prepare for emergencies.

● Remained abreast of weather conditions and school closings, early dismissals or late openings.

● Maintained detailed records of bus maintenance and repairs.

● Experienced in performing pre-trip inspections on buses to ensure safety of passengers.

● Tallied passenger count, mileage and fuel usage reports to forward to immediate supervisor.

● Developed strong route knowledge while navigating through busy city streets.

● Familiarity with DOT regulations regarding hours of service and vehicle inspection requirements.

● Communicated with dispatchers via two-way radio regarding delays or other issues that may arise along the route.

● Maintained cleanliness of bus and motor coach.

● Cleaned interior of buses regularly to maintain an orderly appearance.

● Reported delays or accidents.

Pharmaceutical Technician 2 Catalent Pharma Solutions, Winchester, KY

• Responsible for the manufacturing of pharmaceutical product per established specifications. These responsibilities include weighing

• transferring

• mixing

• and processing of raw material to create a finished good JAN '22 - AUG '22

• as well as a variety of support activities

• such as cleaning of production rooms

• corridors

• and equipment. Pharmaceutical Technicians operate with a high level of independence and can perform all the activities pertaining to the manufacturing of product

• such as setups

• machine processing

• troubleshooting

• and reacting to issues

• in at least one production room. All responsibilities are dictated by strict regulations. Understand and follow all environment

• health

• and safety requirements

Assembly line team member Toyota of Kentucky, Georgetown SEP '14 - JAN '21

● Produced quality work by following manufacturing instructions and customer specifications

● Inspected line continuously and removed deficient products for rework or reclamation

● Minimized errors through effective quality control processes and skilled use of equipment

● Helped keep line efficient with consistent use of good manufacturing practices.

● Always work in a safe manner.

Production Line Assembly Worker Kelly Temp Service, Georgetown MAR '14 - SEP '14

● Produced quality work by reading instructions and following established procedures

● Minimized errors through effective quality control processes and skilled use of equipment

● Helped keep line efficient with consistent use of good manufacturing practices

● Inventoried tools, parts, and supplies and contacted team leader for replenishment

● Promoted safety and productivity by keeping work areas clean and organized

● Maintained product quality with visual inspections and physical testing

● Performed quality checks on parts and products.

Bus Driver Clark County Board of Education, Winchester AUG '10 - FEB '14

● Adhered to established route schedule while maintaining safety in dynamic weather and traffic conditions

● Picked up and discharged passengers at designated bus stops safely

● Performed pre-trip and post-trip inspections of assigned vehicle

● Identified operational and mechanical issues, and reported findings to garage technical crew

● Reported all accidents, incidents, or unusual occurrences to dispatch office

● Maintained cleanliness of bus or motor coach

● Responded to emergencies with knowledge of first aid and CPR

● Handled passenger emergencies and disruptions

● Protected passengers by monitoring behaviors and road conditions

● Reported delays or accidents

● Kept vehicle clean, sanitized and well-maintained at all times. EDUCATION

BlueGrass Community Technical College

MAY '14

Associate in Arts - Associate in Science

SKILLS

Equipment operation Product inspection Problem Solving Good manufacturing practices Quality control Quality assurance Product assembly Recordkeeping Data Entry Telephone Etiquette Active Listening Critical Thinking Customer Service Dispatch Recordkeeping CERTIFICATIONS

Medical Records Clerk CDL

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