Front Desk Receptionist
Resume:
K R I S H N A D A B H I
672-***-**** ad4ik5@r.postjobfree.com
PROFESSIONAL SUMMARY
Hard worker experienced in problem-solving, service and time management. Aiming to leverage my abilities to successfully fill the Front Desk Receptionist role at company. KEY SKILLS AND COMPETENCIES
Credit and cash payments
Safety and security procedures
Information Protection
Registration processing
Transportation information
Front Office Support
Documentation
Record preparation
Microsoft Office
Computer Skills
Multitasking
Reservations
Problem-solving skills
Oral and written communications
Front Desk Management
Guest Services
Mail and packages
Customer Service
Invoicing and Billing
Data Entry
Records Management
PROFESSIONAL EXPERIENCE
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Front Desk Receptionist
Adroit Overseas - Surrey, BC Canada
Improved communication between departments by facilitating interdepartmental meetings focused on problem-solving strategies for common issues affecting customers'' experiences. I need to pickup my Curiare package and check the contents before signing for it. I collect the check from the client and enter the payment details into our system. Expedited resolution of customer inquiries and issues. Ensured customer satisfaction by promptly addressing concerns and maintaining high service standards.
Handled escalated emails and calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Regularly updated and maintained customer data integrity. Facilitated clear communication of customer-specific requisites to the Production department, ensuring product alignment with expectations. Executed departmental tasks within stipulated time frames and to satisfaction. Fostered collaborative relationships with other departments. Organized materials and agendas for meetings and conferences. Coordinated conference calls between internal teams and external stakeholders. Maintained clean and organized front desk areas to uphold polished company image. Aug 2023 - January 2024
(Contract: 6 months)
Page 2 of 2: Krishna Dabhi 672-***-****
Front Desk Receptionist Leeva Holiday
Surat, Gujarat, India
Booking a guest ticket for the tourist was a simple process; I arranged it through the hotel concierge.
Provided information about the hotel's amenities and nearby attractions. Managed incoming calls, directing them appropriately. Developed strong relationships with frequent client for repeat business through personalized attention to their preferences.
Maintained clean and organized front desk areas to uphold polished company image. Maintained accurate client contact databases.
Supported office inventory management.
Generated regular progress reports using spreadsheet software. Developed and revised documents and presentations using Microsoft Office Suite. Ensured adherence to professional standards in all interactions. Facilitated communication of customer needs to the Production department. EDUCATION
Bachelor of Computer Application (BCA)
Shree K.P. Dholakiya Infotech Mahila College - Amreli, Gujarat, India July 2010 - April 2013
I have a driving license.
May 2020 - Feb 2023
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