Human Resources Employee Relations
Resume:
MW Melissa Wilkerson
Manager, Human Resources
*** ******* *****, **********,
Tennessee, United States, 37074
*************@*****.***
Corecivic-Trousdale Turner
Correctional Center
January 2021 -
November 2023
Manager. Human Resources
Corecivic- Trousdale Turner
Correctional Center
July 2018 - January
2021
HR Assistant
Manage all activities related to human resources including recruitment, onboarding, training, and development Develop and implement HR policies and procedures in accordance with local, state, and federal laws
Create job descriptions and manage employee records Monitor employee performance and provide feedback and guidance to individuals and teams
Facilitate and coordinate employee benefits, compensation, and payroll
Facilitate employee relations and resolve disputes Manage employee health and wellness initiatives
Develop and coordinate employee recognition programs Develop and implement employee training programs
Ensure compliance with all applicable labor laws and regulations Professional Experience
Managed a team of 5 Human Resources professionals, providing direction, guidance and leadership
Developed and implemented effective Human Resources strategies, policies and procedures
Designed and implemented effective recruitment and selection processes, resulting in improved hiring quality
Developed and implemented performance management and reward systems to recognize and reward top performers
Spearheaded the development of a comprehensive employee relations program to address employee grievances
Oversaw the administration of employee benefits including health, dental, and life insurance
Facilitated the development of training programs and identified training needs for employees
Ensured compliance with all applicable federal and state regulations, policies, and procedures
Collaborated with leadership to identify and address organizational development needs
Analyzed HR data and metrics to identify areas for improvement and develop strategies to increase HR efficiency and effectiveness Assisted Human Resources Manager in carrying out various HR duties including recruitment, performance evaluation, employee relations and training
Provided administrative support to the HR Department including answering phone calls and emails, filing, and data entry Managed employee files and records in accordance with company policies and procedures
Developed, maintained, and updated employee handbook, policies, and procedures
Key Skills
Great Team Player
Fast Learner
Self Starter
Corecivic- Trousdale Turner
Correctional Center
January 2018 - July
2018
HR Clerk
August 1990 - July 1994
Macon County High School, Lafayette, TN
Developed and implemented employee orientation program Assisted in the coordination of employee benefits programs, including health insurance, vacation time, and retirement plans Assisted in the recruitment and interviewing process, including screening resumes and conducting initial interviews Conducted new hire orientations and onboarding process Assisted in the development and implementation of employee recognition and reward programs
Managed and maintained confidential employee records, such as benefits enrollment forms, compensation records, and personnel files Assisted with recruitment activities, including posting job openings, screening resumes, and conducting phone interviews Processed new hire paperwork and onboarding procedures Answered employee inquiries regarding benefits, policies, and procedures
Assisted with payroll processing and other related activities Provided general administrative support to HR department, including filing, data entry, and record keeping
Education
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