Susan Flowers

ad4iip@r.postjobfree.com / 724-***-**** / New Brighton, Pa.

Summary Enthusiastic individual with superior skills in working both team-based and independent capabilities.

Bringing strong work ethic and excellent organizational skills to many settings. Excited to begin a new

challenge with a successful team.

Skills

* Leadership of team building and organization

* Maintaining HIPPA privacy.

* Reading / understanding ICD9 Coding, EOB's

* Accounts Payable and Receivables

* Front Desk Management / Acct's payable and Receivables

* Professional interaction via either face to face or through telecommunications.

* Billing generation / mailing and calls.

Education

Medical Assistant in both Front / back-office knowledge in ICD Coding and Billing, reading and understanding of EOB’s June 1993 Tampa College, Tampa Florida

Nationally Certified Phlebotomy

Venipuncture / collection of samples for diagnostic testing. June 1995 Van dyke Institute, St. Pete Florida

Health Care Cash Management

Medical Insurance Billing

February 1996 Mease Hospital Clearwater, Fla.

Medicare Changes and Patient Reimbursement

Medical Billing and Coding

February 1998 Mease Hospital Clearwater, Fla.

Associate in science in Ultrasound

June 2000 Ultrasound Diagnostic School, Tampa

Experience

Medical Assistant Team Lead / Contract Assignment

August 28 the thru November 28th 2023

Pittsburgh Pennsylvania

• Lead Medical Assistant

• Supervised both Front and Back-office staff of 9 Physicians or Nurse Practitioners at any given time and 8 regular staff members which included both front and back.

• Maintained daily records of AP /AR

• Assisted in Daily vitals, Rooming of Claimants

• Did daily Blood Draws and PFT’s (Pulmonary Function Tests) and EKG’s

From April 2020 to 2023 I did not work due to the fact I was helping with the care of my mother who was ill from cancer.

Ultrasound Technologist – Locum various traveling positions June 2003 – April 2020

• Traveled various states such as: New York, Montana, Alaska, Rhode Island, Pennsylvania, Maine

• lengths of locum was anywhere from 6 weeks up to a year. Obtained / scanned patients for medical evaluations or follow-ups. Worked independently or along with medical Dr's / staff. Health Screening Supervisor (Mobile Unit) Health Screening and Diagnostics St. Petersburg Florida May 1999 – June 2003

• Scanned both Cardiac and Vascular organs for Diagnostic testing

• Led a team of 8 to 10 staff.

• led all delegated tasks, including accounts payable and receivable.

• Billed all services through various insurances, primary, secondary and third parties.

• Updated clients consistently regarding issues and answered questions quickly and accurately (if I didn't know the answer, I would find and return calls).

• Provided site evaluations, customer surveys and team audits.

• Performed many scans for further diagnostic testing.

• Earned reputation for good attendance and hard work.

• Patient / owner letter of professionalism and certification available upon request.

Front / Back Office Manager – Dr. Luis Reyes M.D.

February 1992 to May 1999

• Maintained all records of Accounts Payable and Receivables

• Assisted in minor surgeries.

• Billed all insurances primary, secondary and third parties.

• Followed up in EOB's (Explanation of Benefits)

• Obtained all specimens and labs.

• Assisted in both incoming and outgoing calls.

• Evaluated customer account information to access current issues and determine potential solutions.

Multiple letters and certification from both patients and coworkers, as well as a person that is enthusiastic and eager to contribute to tea success through hard work, attention to detail and excellent organizational skills.

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