Customer Service Data Entry
Resume:
Tiffany Dickerson
Hendrix, OK *****
***************@*****.***
Cheerful and upbeat professional with history of exceeding customer service expectations. Calm and composed
in stressful situations and capable of reducing customer dissatisfaction through acknowledgment, decisive
communication and focused solutions.
Work Experience
Retail Sales Merchandiser
ADVANTAGE SOLUTIONS INC - California
September 2019 to Present
I have experience working with Hershey and Mars representatives during the seasonal rush times. I'm currently over 174 stores that includes: Brookshires, Albertsons, Tom Thumb, Always Save, Homeland, Market Street and Super 1, CVS, Krogers, C Store's. I have been team lead over many Frito Lay and Nabisco resets. I have worked resets with a POG and without a POG.
Daycare Teacher/Transportation
Magnolia ISD - Magnolia, TX
August 2018 to May 2019
Sparked creativity and imagination by helping children discover new things each day Upheld all CPR regulated certifications
Implemented positive discipline; followed policy of warning, timeout, talk and parent check-in Created infant area, toddler area and preschool area of play within daycare area Created and implemented developmentally appropriate curriculum addressing all learning styles Built stable, consistent and positive environment for children Incorporated music and art activities to encourage creativity and expression Planned weekly menus for children following nutritional and allergen guidelines Field Service Representative
ADVANTAGE SOLUTIONS/SCANSCAPE
April 2017 to August 2018
Work hours range from 10-30 hours a week, depending on weekly projects Use of IRI's collection equipment (Topaz device - Samsung Galaxy Grand 2) Answer survey questions about store conditions, activities, product displays and product counts Accountability for your assigned Topaz device and perform basic maintenance Enter accurate timekeeping data on the Topaz timesheet Communicate schedule changes in a timely manner to my Field Manager Effectively perform projects within deadlines and detailed orientated Demonstrate a willingness to cover open additional tasks as assigned Service Representative
AIM MANAGEMENT - Houston, TX
May 1996 to September 2000
Processed open Roth retirement accounts as well as data entry and ten key Answered customer service calls involving retirement issues Responsible for quality control
Medical Representative
HOUSTON MEDICAL RECORDS - Houston, TX
May 1993 to May 1996
Postal technician processing mail
Processing of medical records and billing
Medical debt collection and data entry
Education
Diploma
Bradford School of Business - Houston, TX
Skills
• Billing
• Data entry
• Ten key
• Customer service
• Clerical
• Cpr
• Cpr certified
• Excellent communication skills
• Quality control
• Training
• Inventory
• Medical billing
• Merchandising
• Computer skills
Additional Information
Skills
Ten key Positive and cheerful
Basic Interpersonal communication
Billing Excellent communication skills
CPR certified Reliable
Customer service Creative arts talent
Data entry Culinary aptitude
Instruction Complex problem-solver
Mail Basic clerical knowledge
Quality control Training in food handling preparation Supervisor Supply inventory
Technician First aid training
Proven team leader
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