LORI HALPIN

Stuart, Florida ***** C: 727-***-**** ad4iif@r.postjobfree.com

Summary

High performing sales professional with extensive experience in retail management. Known for contributions of business growth and for being focused on customer satisfaction. Extensive sales experience with proven ability to manage and grow customer relationships to expand customer base. Superior time management and organization skills. Create a positive working environment focusing on integrity and teamwork.

Skills

Extensive Couture and designer management experience.

Conduct engaging and compelling Fashion presentations for clients and large organizations.

Persuasive negotiator

Exceptional organizational, interpersonal and motivational skills.

Results oriented with a proven record.

Excellent communication skills both verbal and written.

Sales tracking

Experience

Manager of Associate Support 9/2022 to current

PGA Tour Superstore Palm Beach Gardens, Florida

Human Resources director a $16.5M store responsible for recruiting onboarding and training a staff of 42 associates.

Oversee all internal operations, including adherence to payroll plan, P&L month recap to the corporate office, and managing the inventory process.

Partner with staff to share and implement customer service initiatives.

Ensure the associates uphold the highest customer service standards and exhibit professionalism in representing the brand and adhering to the dress code as outlined in The Associate handbook.

Evaluate associates performance and enforce disciplinary actions as needed.

Responsible for all community service initiatives including leading our corporate grant committee, determining which charities are receiving donations and attending charity events representing the brand and volunteering to assist with major events and board involvement.

Lead the sales team by example, working with the clients and associates to build individual sales and develop rapport with the clients.

Store Manager 01/2016 to 03/01/21

Calico Corners Boca Raton, Florida

Increased total volume and achieved sales plan on monthly and quarterly basis by restructuring store layouts, enabling more efficient inventory management and sales performance metric analysis.

Oversaw all internal operations, including adherence to payroll plan, inventory compliance and visual merchandising

Exceeded specific team goals and resolved issues by partnering with staff to share and implement customer service initiatives.

Hired, trained and managed team of 12 associates, including evaluating performance and enforcing disciplinary actions.

Oversaw inventory management with a successful year end inventory result.

Maintained and upheld the highest customer service standards.

Lead the sales team by example, working with the clients and associates to build individual sales and develop rapport with the clients.

Store Manager 04/2014 to 12/2016

Brooks Brothers Boca Raton, Florida

Responsible for all operations of the business, including budget planning, visual merchandising human resources, payroll and inventory.

Developed clienteling and credit plan for entire district.

Trained and developed staff of 14.

Developed warm weather strategy for President and RVP.

Resolved customer problems by investigating issues, answering questions and building rapport.

Brand Manager 07/2011 to 04/2014

Ralph Lauren Northern Florida District, Florida

Responsible for 12 stores with an approximate volume of 6.2M.

Created and analyzed business recap to determine floor adjacencies and to react to trends and opportunities.

Conducted seasonal seminars for Northern Macys providing seasonal overview,

Provided feedback to Macy's District Planner and Ralph Lauren Account Executive to target assortment deficiencies and exploit opportunities.

Selected by Regional Vice President to train new Brand managers during onboarding process.

Total District +3% Plan/+4.7 LY.

Manager Fine Apparel and Couture 01/2009 to 05/2010

Neiman Marcus Group Ltd LLC Tampa, Florida

Managed day-to-day operations, including supervision and assignment delegation for 13 member team.

Developed the fine apparel business through community outreach and communication with buying office to modify assortment.

Planned and conducted seminars and Fashion presentations for top clients with a strong ROI.

Total business increased 22% during tenure.

Regional Sales Representative 09/2005 to 02/2009

St. John Knits International Lakeland, FL

Responsible for 12 stores with an annual sales volume of $9.5M

Planned and executed in store and offsite fashion presentations with an audience of up to 500.

Achieved all sales plans for events with a successful ROI

Selected by the CEO to present the Southeastern region assortment and sales overview to the entire organization.

Trained and developed in store personnel on merchandising and product knowledge.

Fifth Avenue Club Director 03/2003 to 09/2005

Saks Fifth Avenue Tampa, FL

Managed the private shopping area for the top clients at Saks Fifth Avenue Tampa, Florida.

Increased total volume by recruiting and training professional, experienced sales associates and community involvement.

Developed strong customer loyalty by upholding the highest customer service standards and conducting fashion presentations on a bi-monthly basis.

The club was +22% to plan in 2005.

Education and Training

University of Georgia Athens, GA

Contact this candidate