Mark Norgaard

Mailing address: P.O. box ***, Colfax, Ca. 95713

Physical address: 130 Depot St., Cofax, Ca. 95713 - cell phone 530-***-****

CAREER OBJECTIVE

Trustworthy Manager with demonstrated management, administrative, financial, and supervisory skills proven through a successful 34 years of experience with approximately 22 years in high level management and supervisory assignments.

PROFESSIONAL EXPERIENCE

FINANCIAL AND SUPERVISORY: LEGAL REPORTS/ PRESENTATIONS/TECHNOLOGY/MANAGEMENT

Prepare complex reports for multiple government, court, and private agencies.

Author professional correspondence to customers and vendors.

Design and supervise training of employees to meet state and federal mandates.

Supervision of multiple employees in an intense and challenging environment.

Communicate effectively with multiple agencies utilizing Microsoft Office and varied computer programs to effectively manage facilities and comply with mandated reporting.

Familiarization with legal processes and report preparation.

Extensive knowledge of training and developing professional employees through positive motivation and team building skills.

Supervised and managed multiple facilities and staff with numerous professional employees in order to comply with state and federal legal mandates regarding housing and programs.

Extensive experience involving multiple organizations and management assignments while dealing professionally with multiple supervisors and legislatures.

Responsible for numerous changes in procedures and policies which improved the efficiency of the departments I was involved with and the employees assigned to my departments.

Experience with retail processes and sales.

EMPLOYMENT HISTORY

POLDER BROS. FARMS – 28046 S. Bishop Ave, Lemoore, Ca. 93624, from 1978 through 1982 summer employment as a Heavy equipment operator and shift supervisor for evening shift of tomatoe harvesting while completing education. Supervisor was the owner Dick Polder Junior 559-***-****.

KENTUCKY FRIED CHICKEN, - 2031 N. Blackstone Ave., Fresno, Ca. 93650, employed 1 year and 6 months as assistant manager. 559-***-****.

CALIFORNIA FEDERAL SAVING AND LOAN- Fresno, Ca. bank teller for 1 year. California Federal Savings and Loan has since merged with Glendale Federal Bank and the branch was closed.

AMERICAN INCOME LIFE INSURANCE, Fresno, Ca. Sales agent for 3 months. Home office is located at 1200 Wooded Acres Drive, Waco, TX 877-***-****.

DOMINOES PIZZA, 1703 N. 11th Ave. Hanford, Ca. Assistant Manager for 6 months pending completion of background checks and acceptance into the California Department of Corrections and Rehabilitation.

CALIFORNIA DEPARTMENT OF CORRECTIONS AND REHABILITATION, Tehachapi State Prison 1986-1990, Pelican Bay State Prison 1990-2002, and High Desert State Prison, P.O. Box 750, Susanville, Ca. 96127-0750 2002-2012. Retired in 2012, after a satisfying 26 year career, serving 4 years as a Correctional Officer, 2 years as a Correctional Counselor I, and 20 years as a Correctional Counselor II management supervisor. During my career I worked all the different types of facilities and security levels involving a multitude of different staff and inmates. During my career I was frequently counted on to communicate effectively with the public and courts providing sensitive information for sensitive casework issues.

HEALTH CARE SERVICES GROUP, Area Manager North West Nevada and Susanville California, Healthcare Services Group INC, 3220 Tillman Drive STE 300, Bensalem TWP PA 39020, 3 years responsible for management of a district which included six Nevada accounts and one Susanville account. H.C.S.G. is a contracted cleaning company responsible for laundry and janitorial functions in nursing home facilities. Duties included initial set up of cleaning equipment and personnel for a new 150 bed facility in Reno. Duties included management of all aspects of accounts including payroll, budgets, training, preparation of financial reporting documents, contract negotiations, personnel issues, inventory, and client relations. Duties also included Account Manager of Lassen Nursing and Rehabilitation Center Laundry, Housekeeping, and Janitorial contract in Susanville.

SIERRA DESERT PROPERTIES, Licensed Real Estate Agent in Susanville California, 613 Main St., responsible for listing and sales of properties in the Lassen County area. Responibilities included manaiging clients interests and responding to clients needs as required.

Bass Pro Shops, Fishing Department, 5472 Crossings Drive Rocklin, CA 95677, 1-916-***-****, responsible for customer service, stocking merchandise, fishing product sales. Register transactions, and maintaining back warehouse stock.

EDUCATION

JUDSON UNIVERSITY, Elgin, Illinois – Bachelor of Arts degree in Business Administration with a Minor degree in Finance. Completed degree in three years.

Prior Notary Republic for 12 years currently expired.

California Real Estate Agent license

Prior Life Insurance license (expired).

Training courses completed in Training for Trainers, Non-Violent Crisis Intervention, and Supervisory Training.

Prior training in California Department of Corrections and Rehabilitation for Peace Officer training, sexual harassment, computer training, first aid and CPR, stress management, and firearms usage.

Swimming Coach Qualification with the Amateur Athletic Union association and coached 2 teams professionally for approximately 8 years in spare time providing a wealth of experience in motivational techniques.

Computer skills include Microsoft Word, Microsoft Excel, and Microsoft PowerPoint.

Five years’ experience operating heavy equipment and farm machinery of all types. Class A Drivers License received on 1/10/2023.

Skills Summary

Litigation Experience Computer Savvy Professional Presentations

Project Management Customer Service Report Preparation

Report Preparation Task Management Supervisory Techniques

Written Correspondence Marketing & Sales Motivational Skills

General Office Skills Accounting/Bookkeeping Team building

Microsoft Word Microsoft Excel Power Point Presentations

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