STEVEN P. LOCKE

SALES PROFESSIONAL

Seasoned manager with vast sales experience and record of achievement in developing partnerships. Increases revenue by leveraging relationships and resourcefully building a book of business. Effectively manages data and performance with extensive background in statistical analysis. Competencies: Auto Finance* Sales Management *Staff Management* Budget Oversight*Relationship Management* Team Building* Enthusiastic Motivator* Statistical Analysis Experience

CONTACT

PHONE:

727-***-****

EMAIL:

ad4ih3@r.postjobfree.com

HOBBIES

BBQ with family

Disc Golf

Poker

Sports Collectibles

EDUCATION

NEW YORK UNIVERSITY

1981 - 1982

Undergraduate statistical mathematics minor in computer information systems 4.0 GPA

University of Central Florida

1982 -1986

Statistical Analysis 3.7 GPA BS,

Financial Statistical Analysis MS

WORK EXPERIENCE

Carmax- Platinum Sales Consultant

Feb 2016-Feb 2024

Creating and managing customer interactions leading to the completion of their car search journey which included selling mechanical break- down coverage, GAP and accessories with an award winning customer service surveys 6 out of 8 years.

AAA – The Auto Club Group- Director of Financial Services

June 2008-July 2015

Managing all loans under all AAA locations in Florida Georgia and Tennessee with up to 17 direct reports*6500-1200 loans per month

J.D. Byrider / CNAC -Zone Underwriter- Southeast Region

December 2006 - September 2007

Branch Finance Manager Managed day to day operations, ensuring compliance guidelines. Responsibilities included credit evaluation of secondary auto loan applications based on established lending criteria (loan amounts, LTV, credit worthiness). Improved sales & revenue for six locations, increasing annual revenue from $46mm to $72mm. Opened a new location, managing day to day financial operations and developing a $12mm portfolio over a fourteen month period.

Autoway Nissan of Clearwater-Director of E-Commerce

January 1997 - July 2006

Responsible for overall department performance including sales staff (schedules and compensation plans), process design and customer interface. Developed statistical analysis management reports to assess and identify areas of needed improvement. Increased e-commerce sales, which accounted for 1/3 of all store sales.

Internet Sales Manager -Implemented internet sales channel. Developed and maintained client base. Coordinated sales for the Internet Sales Team and provided customer closing support as needed. Initiated E-Commerce for AutoNation with AutoNationDirect.com platform and establish all internet sale for Autoway Nissan and trained other sales guides to become ecommerce sales professionals additionally at 6 other Autoway locations.

REFERENCES UPON REQUEST

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