PROFILE

Background in financial and accounting operations. Experienced in credit, collections

and account reconciliation. Committed to providing superior customer service and developing positive relationships with customers.

EXPERIENCE

ACCOUNTS RECEIVABLE - CAPITOL BEARING & HYDRAULICS, ROUND ROCK, TX - APRIL 1, 2016-FEBRUARY 26, 2023

-Posted incoming payments and deposits to maintain daily cash receipts.

-Resolved customer discrepancies and disputes in a timely and diplomatic manner.

-Answered questions from vendors regarding invoices.

-Contacted customers with past due invoices to inquire about payment status.

-Assisted accounts payable in processing vendor invoices to make ready for check runs. OPERATIONS MANAGER - IKEY,LTD, AUSTIN, TX - MARCH 2, 2006-JANUARY 18,2016

-Planned and scheduled daily work activities.

-Created invoices for purchase orders received.

-Checked invoices to make sure parts were in stock and contacted the customers with lead times.

-Created shipping labels including and completing required paperwork for international shipments.

-Created serial labels for the products.

-Performed cycle counts.

-Handled collection for customers with past due accounts. Susan Bales

600 COMAL RUN HUTTO, TX 78634 512-***-**** ad4igo@r.postjobfree.com 600 Comal Run Hutto, TX 78634

512-***-****

ad4igo@r.postjobfree.com

ASSISTANT MANAGER - WELLS FARGO, AUSTIN, TX - 2003-2006

-Balanced cash drawer and maintained full responsibility for assigned cash on hand.

-Contributed to fraud detection support documenting suspicious activity and reporting flagged transactions.

-Guided customers in selecting appropriate financial products for individual needs.

-Processed ATM deposits and reconciled against reports.

-Greeted customers with professionalism and a friendly and courteous demeanor.

-Cross sold bank products and services.

-Promoted to lead teller and eventually assistant branch manager. REFERENCES

Provided upon request

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