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Social Media Customer Service

Location:
Fresno, CA
Posted:
March 22, 2024

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Resume:

Jana Mahmoud

Student

High-energy Student currently studying Associates of Arts in Nursing to become Aesthetic nurse and prepared to contribute to organizational success while developing new skills and gaining real-world experience. Skilled multitasker with superior work ethic and good teamwork highly organized and responsible with strong communication and critical thinking skills.

Contact

Address

Fresno, CA 93720

Phone

559-***-****

E-mail

ad4igg@r.postjobfree.com

Skills

Customer Relations

Problem-solving skills

Beauty Product knowledge

Multi-tasking strength

Shipment processing

Exceptional customer service

Product and service sales

Team collaboration

Organization and Time Management

Excellent Communication

Flexible and Adaptable

Social Media Marketing

Languages

Arabic

Excellent

Work History

2021-06 - Current

Online Shopify Owner/ Social Media Content Creator

Self Employed, Fresno, CA

●Created clear, precise and properly detailed product and service information on the company website.

●Built professional and trusting relationships with key customers and leveraged existing relationships via social media.

●Collaborated with supply vendors and distributors to purchase supplies in bulk with favorable discounts.

●Promoted products in online communities through weblog or discussion-forum postings, email marketing programs or online advertising.

2023-01 - 2022-12

Barista

The Coffee Bean Tea and Leaf, Fresno, CA

●Monitored seating area and checked restrooms regularly to keep spotless.

●Checked and restocked and organized

●Used cash registers and credit card machines to cash out customers.

- 2022-08

Sales Associate

Zaytoona River Park, Fresno, CA

●Communicate positively with customers and welcome them in.

●checked, restocked and organized

●Updated inventory and kept count if the new products

●Maintained Floor appearance

●operating cash register

●determined customers' needs.

Education

2021-08 - Current

Associate Degree In Nursing: Aesthetic Nurse

Fresno State University - Fresno, Ca



Contact this candidate