Marla A. Mackey

*** ****** **

Evanston, Il *****

847-***-****

ad4ifc@r.postjobfree.com

ad4ifc@r.postjobfree.com

I am highly organized, and professional with extensive experience in handling confidential materials and meeting deadlines. I am also recognized for both accuracy and efficiency. I am committed to team goals and able to interact with various departments. I have great communication skills and capable of working well with others.

Professional Experience:

Ecentria/ Optics Planet

Customer Services (2021-2023)

• Provided customer services over the phone

• Placed and cancelled orders per customers request

• Tracked down or provided help with lost or stolen items; claims

• Worked from home with equipment provided by company

Law office of Blitt & Gaines, P.C.

Legal Assistant (2016-2020)

• Phoned employers and banks for wage or bank garnishment payments

• Updated CLS with notes from speaking to the POE or Bank

• Phoned and email employers for information for money, interrogatory answers and employment verifications

• Faxed and or email documents needed for the wage or bank garnishment

Arrow Financial Services, LLC

Collections- Legal Liaison (2006-2011)

• Phoned perspective debtors to collect debt that is owed. Worked with educational institutions

• Promoted to legal outsourcing dept. as a Clerk where I signed off on affidavits for attorney’s office

• Promoted to Legal Liaison to work with

attorney’s themselves

• Handled everyday emails forward to me from the attorney’s office

• Work with debtors to get their credit report cleared as they finish paying off the debt whether if it was a matter that went to court

• Processed court cost and payment files

• Submit check request to accounting to pay attorney’s fees

• Notary

public. I notarized affidavits for firms set for trial

• Electronically scanned confidential documents for attorney’s office to send as attachments through email

• Requested media for attorney’s office

• Updated consumers’ CBR trade lines through E-Oscar

Education

Evanston Township High School (1986-1989)

Olympia College (2003) Medical Assistant