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Customer Service Entry Level

Location:
Milton, MA
Salary:
$21
Posted:
March 22, 2024

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Resume:

OBJECTIVE

Dependable and task-oriented professional with childcare and administrative experience seeking an entry-level opportunity to contribute to organizational growth. Offers strong customer service and time management skills, with a proven ability to work effectively unsupervised and a readiness to embrace new challenges in a dynamic work environment.

EDUCATION

Southern New Hampshire University Manchester, NH

Bachelor of Science in Business Administration and Childhood Development (Double Major) Currently Enrolled

SKILLS

Collaborative Team Member

Proficient in Multitasking and Prioritization

Highly Organized with Strong Attention to Detail

Advanced Proficiency in Microsoft Office Suite, including Excel

Bilingual with Fluency in Haitian Creole

PROFESSIONAL EXPERIENCE

Boston Children's Hospital Boston, MA

Day Care Summer Intern Summer 2023

Provided nurturing care for a group of infants, including 10 six-month-olds and one-year-olds, ensuring a supportive and soothing environment.

Maintained cleanliness and safety standards in all areas, preventing potential hazards and promoting a healthy setting.

Managed diaper changes and feeding schedules, attending to the basic needs of each infant with patience and care.

Engaged infants with interactive play and reading sessions, contributing to their cognitive and language development.

Observed and documented developmental milestones and behaviors, providing valuable feedback to parents and caregivers.

Boys and Girls Club Boston, MA

Junior Staff April 2023 – June 2023

Spearheaded homework assistance sessions, supporting the academic growth of approximately 30 students weekly.

Designed and implemented a variety of group and individual activities to foster educational and social development for children in the program.

Ensured adherence to safety protocols and provided attentive care to safeguard the well-being of all children.

Developed and maintained engaging learning environments to stimulate curiosity and learning.

Acted as a mentor and role model, promoting positive behavior, and addressing any behavioral issues.



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