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Business Analyst Technology Management

Location:
Huffman, TX, 77336
Posted:
March 22, 2024

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Resume:

EDDIE L. BLACKNELL, JR.

**** ********** **** *******, ***** 77336 281-***-**** email: ad4ieh@r.postjobfree.com

Corporate IT Professional

●Innovative, results-driven leader with over 25 years of diverse IT experience. Last 8 years as an IT Staff Specialist/ IT Business Analyst handling varying business project and software initiatives utilizing Demand Management and Development Lifecycle approaches.

●Over 25 years SAP Experience within the oil & gas/chemicals/petrochemicals industry, supporting and client interfacing with the business users and cross functional teams daily.

●Total 20+ years supporting SAP MM Modules – Procure to Pay, Purchasing, Inventory Management, Master Data.

●Direct experience of 17 years in Petrochemicals (Oil & Gas) business processes and 8 years in Chemicals.

●Applies broad technical, functional expertise to resolve complex issues associated with daily ERP operations and progressive growth.

●Excellent interpersonal, collaboration and problem-solving skills; known for flexibility and ability to adapt, excel in multiple areas. Multi-tasks high-level priorities under varying time constraints in both Lead and Team Member role.

●Strong communication and writing skills.

Expertise:

●Demand Management

●Project/ IT Support Documentation

●SAP ERP Implementation Projects

●Customer Support/ Satisfaction

●IT Project Management/ Tracking

●Change/ Configuration Management

●New Solution and Software Introduction

●Requirements Gathering

●Intermediary Documents (IDOCs)

●Application Portfolio Management

●Transport Management and Release

Selected Projects and Accomplishments

●Implemented an e-procurement (P2PS) solution that resulted in a 98 percent first-pass yield of vendor invoices and 2009 savings of 500K.

●Upgraded ERP system from SAP 4.6C to SAP ECC 6.0. Instrumental in 5+full-life cycle implementations.

●Application and support of Total Petrochemicals and Refining’s ALIGN initiative designed to improve procurement efficiencies via Automation of Material Purchase Orders (PO), initiation of PO Acknowledgment and PO Attachments to Vendor via Email/Fax.

●Designed and implemented a strategy to manage e-procurement IDOC transmission and all related failures/errors. Point-person for all SAP related concerns.

●Managed end to end implementations of worldwide operations onto SAP.

●Successfully managed multiple Capital Expenditure projects with spends over 400K on time and within budget since joining Huntsman.

●Over 23 years of SAP support service to user communities greater than 5,000.

Technical Proficiencies

●SAP ECC Releases

●Legacy System Migration WorkBench

●Planview and MS Project

●ServiceNow

●Solution Manager

●RWD Uperform

●Office 365

●Remedy-ITSM

●HP OMEGA

●ABAP Query

●SAP ChaRM

●WorkDay

●Test Director

●TestCenter

●Sharepoint

●RESITE

●HP Quality Center

●SAP - SECATT, CATT

●HP Service Manager

●JIRA

Trainings/ Classes

●SCM630 Warehouse Management, SCM550 Cross-Functional Customizing in Materials Management, SCM540 Procurement of External Services, Plant Maintenance, Project Systems, Production Planning, Sales & Distribution, Asset Management and Security Systems. PLMK400 QM in Business Processes, Computer Aided Testing Tool (CATT)

Professional and Consulting Experience

RAYTHEON TECHNOLOGIES, Oklahoma City, Oklahoma (Remote)

Technical Service Analyst - SAP Consultant August 2023 – November 2023

●A member of the Technical Service Center that supports Pratt & Whitney’s Maintenance Repair and Operations business and the SAP user community.

●Provide expert level support, troubleshooting and guidance on system functionality and optimizing utilization of SAP functionalities in the Materials Management space.

●Provide expert analysis, revisions, creation of SAP User guides and SME support documentation.

HUNTSMAN CORPORATION, The Woodlands, Texas

IT Solution Delivery Specialist IV April 2020 – Jan 2023

●A member of the SAP PL2P team that supports Huntsman businesses for the IM, MM and WM modules.

●Served as Business Impact Analysis (BIA) Team Lead for the Plan to Produce Team on the ECHO SAP implementation project where a newly Huntsman acquired company was onboarded. In this role, I led collective business and IT functional/technical meetings, established and maintained a team success portal and managed a team of four experts.

●Served as a member of the implementation team on the SAP ELVIS project where a newly Huntsman acquired company was onboarded. In this role, I was responsible for requirements gathering, documentation for configuration and development and data conversion from Legacy systems to Huntsman's central system of reporting - SAP.

●Member of the IT team supporting SAP BusinessOne for Huntsman entities across the globe.

●Support user requests (submitted via ServiceNow/SM9) for troubleshooting and configuration of SAP functionality.

●IT Application Portfolio Manager and Product Owner of Logistic related business applications and hardware.

Business Applications Analyst Aug 2014 - Mar 2020

●A member of the Corporate Global IT group that manages related project feasibility and direction.

●Diverse Business Development/Project Execution roles which have included Request Manager, Proposal Manager, IT Project Manager and Business Analyst (SME) for SAP and non-SAP business initiatives.

●Conceptual analysis of proposed project for suitability and investigation of solution offerings. Includes requirements gathering.

●Development of project rationale and performance of scope assessments to determine feasibility.

●Identification of gaps in existing functionality and review of requirements with stakeholders.

●Comprehensive specification documents that include estimate of cost, time and resources.

●Securing resources for project and management of hours, expenses, budget during duration of the effort.

●Change Management resource for development and configuration object integration following Huntsman standard processes with utilized application (HP-Service Manager).

TOTAL PETROCHEMICALS, Houston, Texas

SAP MM / Procurement Functional Consultant Jan 2010 - Mar 2014

●SAP MM (primary), PP functional/technical support role of daily operations, responsible for troubleshooting user issues and solution discovery including corrections, enhancements. Facilitation of function specifications, test scenarios/scripts and business training standard with corrections and enhancements. Change Management and IS-Oil Exchange support. Interaction with Business Users and Cross-functional teams for on-going basis.

●Member of the Supply Chain Management Group assembled to research Total’s Vendor Management Methodology and development/initiation of improvements. Areas covered included supplier qualification, on boarding processes, performance monitoring and retirement.

●SAP contact for mass maintenance/conversion of purchasing related data including purchasing information records, vendor master, material master and outline agreements.

●Contact for purchasing audit data requests and supplier of information via SAP tables and ABAP Query build/modification.

●Primary support for Total’s Remediation Invoicing/Procurement via ENFOS Software.

●Key role in sizable upgrade to ECC 6.0 (scenario review, testing, documentation, etc.) completed May 2010. Problem solving of highly integrated SD/MM/PP issues utilizing BMC Remedy (ITSM) and HP Omega software.

●Sole business support of Align Project deliverables for Total’s US Refining and Petrochemicals business units. Deliverables include PO Email to Supplier, Vendor Order Acknowledgment via Email and PO Attachments.

BAKER HUGHES INCORPORATED, Houston, Texas

Business Analyst/Configurator III (SAP MM, Procurement, QM) Jan 2007 - Oct 2009

End to end management of projects designed to enhance/improve the utilization of SAP in MM. This management includes the creation of Customer Requirements Documentation, formulation and submission of estimates for project completion, coordination with programmers during research and development phases, functionality testing, transport handling and project closure.

End to end management of implementation projects in the area of Procurement and Materials (SAP MM). This responsibility includes requirements gathering and documentation, configuration of all required functionality such as release strategies, purchasing organizations and where applicable quality management, coordination of any data loads, functionality testing, transport handling and scheduling to optimize go-live of BHI worldwide locations.

Point person for Baker’s e-procurement design, which supports the SAP MM Purchase to Pay module from both a portal and web based perspective. Design features both inbound and outbound IDOC transmissions between SAP, WebMethods and ENTCOMM (Resonance) host system where suppliers interface. Daily support of operation, including IDOC monitoring, error handling and issue resolution. Also, responsible for procurement related configuration during supplier initiation to e-procurement.

User support of Quality Management related requirements. Areas include regional implementations and daily support (troubleshooting).

Supported SAP upgrade to ECC 6.0 for all procurement related areas (Purchasing, Materials Management).

SAP ChaRM utilized for the entire transport cycle including generation in the Dev client, approval, release, and migration. Conflict identification and resolution efficient as a result.

Employed ChaRM as a method of ensuring the synergy of proposed modifications or enhancements and the environment through supplied validation functionality.

HP Quality Center utilized as the primary documentation tool for recording and executing test scripts.

HALLIBURTON-KELLOGG BROWN AND ROOT, Houston, Texas

Applications Analyst/Developer III (SAP MM, Procurement, SRM, WM) May 2004 – Dec 2006

Member of the Procurement and Materials Implementation Team for Halliburton-Kellogg Brown & Root: Financial Systems Project. Primary focus – SAP MM, SRM.

Responsible for client business blueprinting and associated documentation including Functional and Technical Specifications.

Involved in client’s SAP MM process outlining from conception to demonstration in R/3.

Responsible for multiple areas of Realization activities relating to Procurement and Inventory Management including plant builds, SAPScript customization and release strategies.

Test Case and Business Process Procedures (BPP) development and test coordination utilizing TestDirector and SAP’s Solution Manager, along with demonstrations of developed functionality before user audiences. Unit and Integration testing.

Limited configuration of warehouse relevant materials/equipment.

Support of Supplier Relationship Management (SRM) process design, testing, documentation, training during implementation and post go-live daily analysis for business users.

Post go-live, daily support of Procurement and Materials Management functions for KBR business units. Support covers process, troubleshooting, project and master data. Management of all Sap MM configurations, programmatic changes from specification through functionality confirmation in the production system.

Facilitator of user requests for SAP authorization as related to Materials Management (MM) module. This includes initial research of roles and profiles per system design.

Applications Analyst/Developer III (SAP MM, Procurement, GTS) Jan 2003 – Apr 2004

Responsible for the configuration and application support of the Procurement, Purchase To Pay, and Inventory Management modules of SAP 4.6C (SAP MM).

Member of the ERP Center of Expertise Procurement and Materials Applications Support Team.

Daily management of the Procurement & Materials queue, including issue/ request diagnosis and assignment. Areas supported included Purchasing, Material Movements, and Inventory.

Resolution of Procurement & Materials configuration issues, including communications with SAP via OSS messages.

Configuration of Procurement & Material applications, including New Plants, Storage Locations, Address Changes, etc. in R/3 environment.

Configuration of Company Codes, Plants, Item Categories, Commodity Codes for Global Trade Services (Foreign Trade module of SAP).

Member of initial Global Trade Services Implementation Team.

Creation of diverse SAP CATT programs to satisfy business requirements.

Sr. Applications Analyst, ESG Conversion (SAP MM, BOM, PM) Jan 2002 – Dec 2002

Responsible for the successful conversion of Manufacturing Bills of Materials and Workcenters from a Legacy system to SAP R/3 4.6C.

Member of the Equipment Services Group (ESG) SAP Deployment Team through full project cycle (Blueprint, Realization, and Implementation).

Use of LSMW Tool in the creation and conversion of objects in SAP.

Use of SAP CATT tool for data corrections and problem fixing.

Continuous interfacing with representatives from various plants within the ESG Group for data files, formats and verifications.

Team Lead-Sr. Applications Analyst, BPM Release Management May 2000 - Dec 2001

Responsible for the direction of the Release Management Team with a mission of ensuring quality transport releases to the SAP production environment.

Performance of Regression Testing for HR, PM, PS, AM, P2P, Inventory movements, Payroll, GA-OTC and Manufacturing utilizing WinRunner and LoadRunner in a simulated SAP environment, MicFront. Also, developed and tested scripts in 4.6 using CATT.

Manual testing of EC-CS environment and Payroll functionality for the US, UK and Dubai regions.

Coordinator of all migrations through the development clients and into production, including the updating of the MDM (Lotus Notes tracking database) and verification of completion.

Inspection and evaluation of UNIX transport list before migration into production.

Aided in the evaluation and application of OSS notes before 3.1I system upgrade.

Daily entry of migration items into the Change Management Tool for company approval and tracking.

Member of the Migrations Process Improvement Team (M.P.I.T.).

Member of the Technical User Board (TUB) Group.

PHILLIPS PETROLEUM COMPANY – AMERICAN THERMOPLASTICS, Houston, Texas

SAP R/3 Site Systems Administrator and Security Coordinator Dec 1996 – Mar 2000

Responsible for all SAP operations at plant facility, including implementations, system security and problem resolution.

Member of initial implementation team (full project life cycle) for Phillips Petroleum, purchase of modules in excess of 220MM.

Manager of SAP implementations at plant site, directing a team of 3 to 5 persons. Releases 3.0 thru 4.5

Participated in Corporate Functional Integrated Testing ( F.I.T. ) of SAP Systems before new releases and / or enhancements are launched. Quality assurance testing (Regression and Stress).

Configuration of production materials ( PP ), including Bill of Material, Routings, Production Version, Cost Collector and Run Schedule Header entries.

Proficient in MM, PM and PS Modules. AM, SD, and Material Master Data creation and maintenance.

Direct process experience in the industry totaling 8 years; 5 years pre-SAP.

Education

●Master of Business Administration in Technology Management, University of Phoenix, Phoenix, AZ 2005

●Bachelor of Architecture, Prairie View A& M University, Prairie View, TX, 1990

●NATIONAL DEAN’S LIST, 1986: HONOR ROLL, 1985-1990.

Status

●US Citizen



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