AMY STERN

Professional Sales Account Manager

SUMMARY

Highly motivated sales and account management professional. Skilled in consultative sales, uncovering new business and converting leads into sales. Excellent customer service and relationship building skills. Ability to work independently and remotely in addition to a team player.

PROFESSIONAL EXPERIENCE

BUSINESS DEVELOPMENT ACCOUNT MANAGER, November 2023 - Current

MONTROSE BEHAVIORAL HEALTH HOSPTIAL, Chicago, Illinois

Launch new hosptials; adult, children and IOP psychiatric programs.

Cultivate and maintain strong relationships with new accounts while also maintaining established key referral sources.

Educate hospital discharge planners in acute care settings, ED staff private agencies, schools, health departments, and physicians to increase awareness of new programs and meet patient and community needs.

Manage leads ensuring efficient admissions and discharge process.

Present in-services remotely and in person. Attend all relevant events in territory and participate in business networking groups.

Increase census and monthly goals

Utilize analytic tools in Salesforce to effectively plan and evaluate activity to optimize results.

BUSINESS DEVELOPMENT MANAGER, September 2020 -Sep 2023

KINDRED HOSPITAL (Psychiatric Unit), Chicago, Illinois

Created a territory call plan to hospital ERs and practices in Illinois and Wisconsin. Focused on clinical conditions (schizophrenia, psychosis, mood disorders, bipolar disorders, substance abuse, and dual diagnoses).

Increased new referral sources by 43%.

Developed and executed a sales marketing plan for achieving census, patient mix, and referral objectives.

Traveled throughout Illinois to uncover new accounts and grow budget.

WOUND CENTER SALES CONSULTANT October 2018 - Aug 2020

HEALOGICS ADVANCED WOUND & HYPERBARIC CENTERS, Chicago, Illinois

Grew both center's new physician referrals and increased current referrals by 92% over previous year's numbers.

Achieved sales revenue targets and grew market share for a specified territory by promoting, selling and servicing account.

Exceeded quarterly goals, increased new referrals and reached all centers

Hyperbaric budget.

SPECIALTY

Psychiatry

Neurology

Cardiology/Vascular

Acute Care Settings

Dermatology

Podiatry

Obstetrics

Gynecology

Plastic Surgery

Orthopedists

Internists

EDUCATION

BACHELOR OF SCIENCE

Family and Individual Development with a minor in Psychology

Northern Illinois University

1991

CERTIFICATION

Illinois Estheticians license: Skin Care and Spa Institute

2009

https://www.linkedin.com/in/amy-stern-45a506282/

ad4idd@r.postjobfree.com

Wilmette, IL

773-***-****

AMY STERN

PROFESSIONAL EXPERIENCE continued

Established and maintained a continual flow of physician and community referrals to both wound-healing and hyperbaric centers.

Received medical training on wound etiology and disease states affecting wound healing and lymphedema.

Educated internal medicine, cardiologists, radiation oncologists, podiatrists, surgeons, and other specialists on advanced modalities and steps to wound healing and limb salvation.

HOME HEALTH CONSULTANT December 2017 - July 2018

BROOKDALE SENIOR SOLUTIONS, Chicago, Illinois

Promoted and managed skilled medical service for home health to a variety of physicians, hospitals, discharge planners, acute care settings, and assisted living communities.

Maintained and grew market share 55% for wound and pulmonary care, increased 72% OT, PT referrals.

Increased Home Health Census and obtained monthly goals.

TERRITIORY ACCOUNT MANAGER August 2011 - September 2017

MIDWEST VEIN CENTERS, Chicago, Illinois

Launched the physician liaison program for Illinois centers.

Top sales rep in the nation, increased each center’s revenue for all treatment options by 79%.

Received certification in advanced clinical training in anatomy, physiology, and diagnosis treatments of venous insufficiency.

Observed surgical procedures.

Built relationships with plastic surgeons, dermatologists, OB-GYNs, primary care, and podiatrists, increasing awareness of vein disease in their practice.

Incorporated monthly educational data into presentations and lunch-and-learns.

BUSINESS DEVELOPMENT MANAGER June 2010 - August 2011

HOMEWATCH CAREGIVERS, CHICAGO, ILLINOIS

Increased referrals for Private Duty Care Givers by 54% in my territory.

Attended outreach events, physician meetings on the benefits and needs of home care.

Attended community events to market and educate the full range of services.

Worked with family members, social workers, medical professionals to coordinate services.

AT HOME MOTHER 2005-2010

PHARMACEUTICAL SALES SPECIALIST 2000 - 2005

ABBOTT LABORATORIES, Chicago, Illinois

Promoted from Primary Care Rep to Specialty Cardiovascular Sales Rep in first year.

Ranked #1 in my region for sales of Merida and 10% in region overall in the previous year.

Grew market and prescription share from 32% to 100% by implementation of marketing plan and use of corporate resources.

Built relationships with key accounts and maintained existing accounts.

VOLUNTEER EXPERIENCE

LOOK GOOD-FEEL BETTER

American Cancer Society

2010-2013

THERAPY DOGS INTERNATIONAL (TDI)

2015 - 2017

ALZHEIER'S ASSOCIATION

Planning Committee

2012 - 2013

NAMI CHICAGO

Organized Kindred walk participation

2021

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