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Customer Service Marketing Director

Location:
Spotswood, NJ
Posted:
March 22, 2024

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Resume:

Peter Kamel 732-***-**** ad4ia3@r.postjobfree.com

Peter Kamel

Reconstructive & Trauma Orthopedics

Representative - Distributor

732-***-****

East Brunswick, NJ

ad4ia3@r.postjobfree.com

Profile Results-oriented sales & marketing director/ managing distributor with Fourteen plus years’ experience in the reconstructive and trauma orthopedics’ sales markets, and wound management products, dedicated to convincing customers and achieving company targets, through high level of determination, positive attitude and hard-work, while providing excellent technical and organizational skills Personal Skills surpassing expectations.

• Energetic, friendly, pleasant, outgoing, successful, result-oriented, enthusiastic.

• Good written/verbal communication – Proficient in presentation, writing and/or editing manuals, product promotion and advertising.

• Exceptional customer service.

• Proven aptitude in problem solving.

• Can operate independently or as part of a team.

• Skilled at Excel, Microsoft Word and PowerPoint.

• Willing to travel a lot.

• Possess an effective communication and self-development planning skills.

Education Monmouth University 2007-2010

West Long Branch, NJ 07764

Bachelor of Science in Biology with concentration in Molecular cell physiology.

School of Medical Technology 2005-2007

Bloomfield, NJ 07003

Certified diploma graduate of an accredited surgical technologist program.

University of Medicine 1997-1999

Cairo, Egypt

Accredited with U.S. equivalency by World Education Services, INC. Objective Be a part of a leading company’s success story in the needed capacity while ensuring optimal profitability for the company and satisfaction for company’s clientele.

Peter Kamel 732-***-**** ad4ia3@r.postjobfree.com Employment Orthoswat (Distributor) 2017 - present

Manager/ Director

• Started and managed a multifaceted distributorship for 7 different medical device/implant manufacturers for reconstructive & trauma orthopedic, ortho oncology & limb salvage implants, ortho-biologics, wound care and infection management products.

• Provided a consultancy service for the development of 3 digital platforms for the management of surgeon referrals and surgical treatments throughout the episode of care within the orthopedic specialty.

• Coached a team of 6 reps to help achieve their KPls, which are centered around total bookings, expanding their customer list, and generating multiple product pipeline growth.

• Attained a quota achiever recognition for 4 consecutive years.

• Managed deal cycles, track sales, and forecast revenue by deal stage.

• Directly coordinated timely and comprehensive responses to new business inquiries; advises and participates in negotiation and RFP process including pricing.

• Identified and cultivated prospects with networking, events, webinars, marketing, RFPs, existing partner relationships, etc.

• Led a successful outpatient total joint project converting and negotiating total joints and sports medicine contracts for 13 ASCs.

• Drove sales growth from $0 market share to a $7M franchise.

• Attained a recognition for best effort in controlling field sales expenses through proactive planning and impactful management of company resources.

Smith & Nephew Orthopedics (USA) 2011 - 2024

Reconstructive & Trauma Orthopedics Sales Rep.

• Represented S&N as a leader in the orthopedic implants industry, marketing and selling a full line of orthopedic products.

• Attained multiple role promotions based on performance from a sales associate to a territory manager within the course of my employment.

• Worked with a wide, sophisticated client base comprised of world renowned surgeons and healthcare professionals in the orthopedic complex trauma, primary recon & complex revisions, ortho oncology, podiatry, and pediatric specialties

• Drove sales growth from $0 market share to a $3M within assigned highly competetive territory.

• Attained a quota achiever recognition for 2 consecutive years.

• Increased territory results by developing and implementing sales strategies, while building and maintaining strong business relationships.

• Identified the needs of new prospects and develop appropriate responses

(written, telephone and face-to-face).

• Provided in theatre support for clinician/nursing staff including workshop training while supporting compliance and the principles of responsibility (AdvaMed).

Peter Kamel 732-***-**** ad4ia3@r.postjobfree.com Employment Cont. Pega Medical 2017 - 2022

Pediatric Orthopedic Implant Distributor.

• Distribute Pega Medical as a leader in the pediatric orthopedic implants industry, marketing and selling of orthopedic products for pediatric congenital deformities.

• Lead a collective group of sales force with high intelligence levels to create a tight knit team, all to achieve one goal; a great patient outcome.

• Demonstrate an ability to carry out Pega Medical sales objectives through consultative selling, excellent service and responsible constant follow up.

• Drove sales growth from $0 market share to $3M franchise for telescopic nails and circular frame applications.

• Work hand in hand with other Pega Medical distributors, Pediatric orthopedic technology providers or sales divisions to promote company products including Bone lengthening and Bone Growth Therapies.

• Develop and implement weekly sales plan and quarterly business plan to achieve or exceed sales quotas.

• Conduct educational programs to advance representative and clinician learning such as speaker dinners or in office/hospital in-service. Robert Wood Johnson University hospital 2006 - 2011 Certified Surgical Technologist/ Instrument Coordinator

• Selected surgical materials needed for each case by choosing the correct instruments, surgical packs, and sutures

• Assisted surgeons with surgical procedures as requested by passing instruments, sponges, sutures to surgeon during operational procedures.

• Assisted in the coordination of cases to be performed in each surgical suite.

• Maintained basic instrument inventory. Organizes instruments in proper location for ease of identification and reordering.

• Assisted surgical team leaders with maintaining and ordering specialized surgical instrumentation for their service line.

Wall Street Financial 2003 - 2006

Mortgage Loan Office/Processor

• Assisted clients with completion of mortgage applications, inspecting completed documents for accuracy and thoroughness.

• Reviewed loan applications, gathers credit histories and reports, and assesses applicants’ capacity to repay and default risk.

• Maintained knowledge of trends and developments in the local real estate market; current and predicted lending rates; and changes in rules, regulations, and best practices of various mortgages.

• Develops and maintains contacts with local realtors, developers, and builders to promote and encourage the use of bank services for residential mortgages.



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