A Team Leader

BILAL KHAN

Al waab st, Bin Omran, Qatar

P : ****6680

E : *****************@*****.***

QID: 290********

Driving license: Qatar and Pakistani

DOB : 01.02.1990

OBJECTIVE

To employ the knowledge, skill and experience in field with precision. I am a Young, Energetic and Enthusiastic person ready to take challenges encountered by Engineers/Scientists & Managers in the modern epoch. I have the competence to function in a team and can perform the duties of a team leader if desired. And I know that my academicrecord is so impressive, my skills and attributes surely it would gather behind you and facilitate you to win in whatever way possible

EXPERIENCE

Mar 2014 - Aug 2014

Mar 2015 - Dec 2017

Zong communication company is a listed company in Pakistan doing business in the field of mobile telephone network and Internet broad band distribution and facilities. Duties and responsibilitie

Jan 2018 - May 2021

Pakistan Telecommunication limited (PTCL) is a government controlled corporation. It is working in the field of land phone and installation and network. They are the biggest government owned telecommunications company in pakistan.

Duties and responsibilities

SYNCHOM

Management Trainee/Internee Associate

Synchom private limited is the main sub-contracting company to the main streem telecommunication and internet providers of Pakistan.

Duties and responsibilities

New order entry for broadband and smart tv.

New evo wireless sales.

New v-wireless (WLL) sales.

Dealt in package changes in wireline (broadband, smart tv) and wireless (Evo) categories for more than 32 shops of islamabad. Made sales progress reports for (assigned almost 32 shops of my domain). ZONG

Customer Relation Officer (CRO)

Responded to customer inquiries and technical issues via Phone, Email and live chat ensuring timely resolution and customer satisfaction.

Collaborated with technical teams to escalate and resolve complex technical issues ensuring minimal downtime and disruption for customers.

Participated in ongoing training to stay updated on new Products, Services and Technical troubleshooting techniques. Provided product demonstrations and tutorials to customers to improve their understanding and usage of products. Collaborated with cross-functional teams to troubleshoot and resolve complex customer issues. PAKISTAN TELECOMMUNICATION LIMITED (PTCL)

Regional Sales Manager

Retail

enablement for wireline products. Ensuring and enabling wireline for PTCL from retail market through distributiors and their team. Capability development of PTCL sales team, RDs and distributor workforce. Initiates planes to penetrate in new market.

Conducted regular sales meetings to review performance metrics, discuss goals, and provide training on new products and sales techniques.

Analyzed market trends and competitor activities to identify opportunities for growth and adapt sales strategies accordingly. Collaborated with marketing department to develop promotional campaigns and sales materials. EDUCATION

2008

(SSC) Matriculate

2010

(HSSC) Pre-engineering

2011 to 2014

Gandhara University

Grades - CGPA. 3.0

BOARD OF INTERMEDIATE AND SECONDARY EDUCATION SCHOOL BOARD OF INTERMEDIATE AND SECONDARY EDUCATION SCHOOL BS(CS) TELECOMMUNICATIONS AND NETWORKING

SKILLS Troubleshooting Systems,communication,Team work,Risk management,Problem solving,Microsoft office, PROJECT

supervisor: Mr. Rashid Azim

Assistant Professor of ICMS University Peshawar

Reg No: 2011-2014-BS(CS)-154

3G UMTS WCDMA

LANGUAGE English (native), Urdu (native), Pashto (native), Arabic (basic) SHORT COURSES

3g Umts/wcdma

Fiber optic

Microwave communicate

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