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Customer Service Patient Care

Location:
Nsukka, Enugu, Nigeria
Posted:
March 23, 2024

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FRANKLIN CHIZOBAM ANABUIKE

Ngwuru Nsukka,Enugu state,Nigeria.

Phone No: +234********** Email: ad4i92@r.postjobfree.com SUMMARY

Highly motivated and dedicated physiology graduate with an academic background and a passion for advancing understanding of human physiology. Possessing theoretical knowledge and practical experience in various aspects of physiology. I am a fast leaner and an open-minded team player who is passionate about pursuing a career as a researcher and academia, with the hope of making significant and enormous contributions via innovative research and healthcare initiatives. Interests: Exercise physiology Neurophysiology Cardiovascular physiology Respiratory physiology

Endocrine physiology Metabolic physiology Environmental physiology Reproductive physiology

Immune physiology

WORK EXPERIENCE

Rich Patent Medicine Store, Enugu, Nigeria. Nov. 2022 - Till date

I worked at Rich Patent Medicine Store as an assistant, provided 34% increase in productivity for the sales team.

Provided exceptional customer service by greeting customers answering inquires, and assisting with product selection.

Helped manage pharmacy inventory by stocking shelves, checking expiration dates, and replenishing supplies as needed to ensure availability of medication and health care products.

Provided basic information to patient on medication usage, potential side effects, storage instructions and proper disposal methods under the supervision of the pharmacist.

Collaborated effectively with pharmacist, and pharmacy technicians to deliver high quality patient care, meet operational goals, and support overall pharmacy operations. CLINICAL EXPERIENCE

Clinical posting at the University of Nigeria Teaching Hospital (UNTH) Feb. 2022

Assisted medical doctors in the following units in the hospital: Blood banking, Visual acuity, Audiometry, Electrocardiography, Electroencephalography, Dialysis, and Spirometry.

I actively engaged in rotational placements across all units, gaining comprehensive exposure to diverse clinical settings and multidisciplinary healthcare. RESEARCH EXPERIENCE

Research, Department of Human Physiology

University of Nigeria, Enugu, Nigeria.

Project research

Assisted departmental members in the impact of organic dust on peak respiratory flow rate in food mill workers.

We went to a local mill factories and took samples from mill workers, compared the samples we got with non-mill workers.

Data was analyzed using descriptive statistics and single factor ANOVA.

We investigated the symptoms and problems food mill workers are facing, provided solutions and prevention to the leading causes of potential consequences of prolonged exposure to mill food in factories.

2

Literature review

I conducted a comprehensive literature search using scientific databases to identify relevant studies on the impact of tobacco use on physiology

I extracted a key information from selected studies

Discussed the public health implications of the findings

Concluded the literature review by summarizing key findings, physiological consequences,policy development and clinical practice aimed at reducing the health impact of tobacco use. Seminar

Childhood obesity as the focus area for the seminar, considering its relevance to physiology and public health.

Integrated insights from multiple disciples including physiology, nutrition, psychology, epidemiology, and public health, to provide a comprehensive understanding of childhood obesity.

Prepared visually engaging presentation slides, incorporating relevant data, figures, tables, and diagrams to illustrate key points and enhance audience understanding. EDUCATION

University of Nigeria Nsukka, Enugu, Nigeria Sept. 2018-2022 Bachelor of Science (B.Sc.) in Human Physiology

Final Grade: Second Class Honors, Lower Division 2.99/5.00 (2.39/4.00) SKILLS AND COMPETENCES

Laboratory: Histology and pathology, Laboratory safety, Data analysis and collection, Human subject research, Animal handling, Research skills Personal strength: Analytical thinking, Problem solving, Attention to detail, Time management, Communication skills, Teamwork and Collaboration, Adaptability, Resilience. Language: Excellent English communication, Fluent in Igbo, Basic in Spanish CONFERENCE ATTENDED

Students physiological association of Nigeria (SPAN) Sept. 2023 Certified attendance

VOLUNTEERING EXPERIENCE

Member of Orphanage care volunteer Feb. 2019 - Till date

Assisting with daily care needs

Conducting educational sessions on health and hygiene practices, including proper nutrition, personal hygiene, disease prevention.



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