Keith S. Theodore

**** ****** *****

Home: 610-***-****

Cell: 610-***-****

Kutztown, PA 19530

ad4i8d@r.postjobfree.com

PROFESSIONAL SUMMARY

Experienced and certified SAS programmer/analyst with proven ability to efficiently and accurately write and apply custom solutions to a wide range of statistical challenges. Able to use advanced problem-solving skills to work independently and adapt to rapidly-changing requirements, with an emphasis on efficiency and accuracy. Proven track record of maintaining subject matter expertise through training, speaking at conferences, and playing active roles in software users’ groups. Demonstrated ability for knowledge sharing with co-workers and professional colleagues. Strong design, manufacturing, quality, maintenance, reliability and healthcare experience.

EDUCATION

Penn State University, Fogelsville, PA 1979

Mechanical Technology

Allentown College (DeSales University), Coopersburg, PA 1990

Computer Science – Various courses in multiple programming languages, Data and File Structures and Statistics.

Digital Equipment Corporation Expert System Training Program (Artificial Intelligence).-Graduated 1989

Dale Carnegie Institute – Graduate 1986. Also served as Graduate Assistant.

SAS Institute

SAS Training at Cary, NC campus

Exploratory analysis for large complex problems

Predictive modeling using SAS Enterprise Miner

SAS Warranty Analysis Training

Querying and reporting using SAS Enterprise Guide

Mining textual data using SAS Text Miner for version 9

Advanced Predictive Modeling using SAS Enterprise Miner 5.1

Getting started with SAS Output Delivery System

Advanced SAS Output Delivery System

SAS Macro Language

Data Integration Studio

Business Intelligence with SAS

JMP Software Data Exploration.

ANOVA, Regression and Logistic Regression.

Visual Analytics

SAS Studio and Enterprise Guide.

Viya

SAS/SQL

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EXPERIENCE

Holman ARI, Mount Laurel, NJ 2022-Current

Analyst II Maintenance Analyst

Utilized Tableau, SAP Business Objects 4.3 and Power BI for analysis and visualization of data.

Penske Truck Leasing, Reading, PA 2020-2021

Associate 24-7 Call Center Maintenance Analyst

DataQuest, Harrisburg, PA (Contractor)

Reporting Engineer Capitol Blue 2019-2020

Developed apps for maintenance and reliability using R and R Studio. 2017-2019

SAS Institute, Inc. Cary, NC 2011-2017

Reliability Solutions Architect/Consultant Professional Services Division

Prototyped and demonstrated reliability solutions using JMP and SAS software (9.4 and Viya) to OEM and large fleets.

SAS Energy Forecasting.

Achievements:

• Forecasted parts usage based on reliability rates to optimize cost and inventory.

• Involvement with all phases of manufacturing solutions (Asset Performance Analytics, Failure Quality Analytics,

Part Quality Analytics, Event Stream Processing) and implementation.

• Deployed Asset Performance Analytics (Sensors/Faults/Repairs) with IoT data to predict optimal maintenance

intervals and predict repairs before faults or failures occur.

Highmark Medicare Services, Camp Hill, PA 2009-2011

Highmark is a licensed Medicare administrator for the CMM and the GAO.

Decision Support Consultant-Informatics

Reported to the Director of Medicare Analytics.

Specialized in fraud detection.

Used statistical methods such as Six Sigma and regression analysis to identify aberrant billing behaviors.

Achievements:

• Developed, implemented and maintained flu and vaccine reporting system using SAS.

• Created reports that met all requirements for the American Disabilities Act.

MACK TRUCKS, INC./VOLVO TRUCKS NORTH AMERICA, Allentown, PA 1977-2009

Senior Systems Programmer/Analyst

Developed, implemented and maintained a reliability information system using SAS, along with an extensive report library of Key Performance Indicators for many areas of the corporation. SAS development included Macro, Graph, QC, SQL, Stats and ODS to produce 147 reports generating nearly 2,500 pages of information.

Achievements:

Led a multi-national team to implement a group tool for measuring vehicle warranty information for engineering, manufacturing, sales and marketing that was customized for each discipline.

Created methods to support reporting for regulatory compliance to the EPA for emissions and the National Highway Traffic Safety Administration (NHTSA) for TREAD Act.

Established a reporting method and system for benchmarking our products vs. our competitors’ using SAS. Supported marketing Strengths, Threats, Opportunities, Weaknesses (S.T.O.W.) analysis.

Established and organized an internal SAS users’ group to provide other SAS users a forum for learning more about the software and its capabilities so that they could implement better and more effective processes.Improved accuracy of warranty claim coding from less than 50% to more than 90% by implementing a text-mining application using SAS Enterprise Miner and SAS Text Miner. The application instantly yielded efficiencies in reacting to problems without the need to manually read claims before action could be taken.

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MACK TRUCKS, INC./VOLVO TRUCKS NORTH AMERICA (continued)

Quality/Reliability Engineer 1990-1994

Performed extensive quality audits and process audits for Mack/Volvo at manufacturing facilities in Pennsylvania, Maryland, South Carolina and Virginia.

Achievements:

• Created a Reliability Information System on the mainframe to direct engineering and manufacturing efforts based on quantitative and qualitative measures. The KPIs from this system are used for FMEA, MTTF, Weibull, and Root Cause analysis and additional testing.

• Developed a robust data warehouse of product, warranty, configuration and manufacturing that

became a significant resource for the organization.

Spearheaded an effort to reduce the cycle time by 95S% in updating business spreadsheets by utilizing the SAS Add-

in for Microsoft Office, SAS Web Report Studio and RStudio

Expert System Solutions Developer 1988-1990

Developed an expert system solution to the business problem of vehicle configuration using both forward and backward chaining object-oriented programming(AI).

Engineering Supervisor 1986-1988

Supervised up to nine designers and worked closely with engineers and manufacturing to deliver field problem solutions. Expedited component and engineering specifications and updates through corporate logistics. Worked extensively with build options and BOM and ECN.

Achievements:

• Used Basic programming language to determine the number of forgings to deal with Ackerman

error steering complaints.

• Built a dBaseIII application for tracking designers’ hours on projects and PTO time.

Designer/Draftsman 1977-1986

Designed numerous components and systems for new vehicle development and to comply with new emissions and safety requirements. Used GD&T to improve the manufacturing of vehicles and components.

PAPERS

“Ubiquitous Scoring of 1000+ Warranty Codes using Predictive Rules Derived from Text”, co-authored with Barry deVille (SAS). Publication presented at SAS Global Forum Orlando, FL 2007 and Midwest SAS users group Detroit, MI 2007.

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