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MICHELLE BROWN

949-***-****, Orange County, CA,

ad4i7k@r.postjobfree.com

Senior Sales Professional Luxury Consumer Products and Services Specialist Distinguished sales leader, focused on luxury consumer products and services, boasting a proven track record of substantially increasing revenue and expanding client bases. Consistently surpasses annual goals by significant margins, showcasing a steadfast commitment to excellence and a performance-driven approach.

SKILLS

• Strategic Sales Expertise: Proven ability to close deals using a guiding and consultative sales approach, fostering client loyalty and trust to support their goals.

• Relationship Building: Cultivates enduring partnerships with business stakeholders through consistent and thoughtful communication strategies, establishing a foundation for successful collaboration.

• Skilled Negotiator: Demonstrates excellent negotiation skills, contributing to successful outcomes and strengthening professional relationships.

• Customer-Centric Focus: Prioritizes customer satisfaction with a strong sense of urgency, excelling in problem-solving to meet and exceed client expectations. EXPERIENCE

REGIONAL SALES DIRECTOR

Brazilian Professionals, January 2023 – Present

As the Regional Sales Director for the Orange County Territory at Brazilian Professionals, I have successfully overseen the representation of esteemed professional haircare brands, including Brazilian Blowout, B3 Bond Builder, and Leaf and Flower. Key accomplishments in this role include:

• Expanded the account base by 10%

• Elevated Territory Sales Revenue by an 23%

• Achieved strong product placement and sales performance for an entirely new category within the company, demonstrating adaptability and market insight.

• Implemented a multifaceted approach to growth, incorporating cold calling, targeted social media strategies, and hosting weekly events and training classes to establish a strong and engaged customer base.

BUSINESS DEVELOPMENT REPRESENTATIVE

Ultimate Salon Professionals, January 2022 – December 2022 In the role of Business Development for the Los Angeles Territory at Ultimate Salon Professionals, I successfully represented a portfolio of professional haircare brands, including Enjoy, Enjoy Holistics, Formula 18, and Formula 18 Naked. Key achievements in this position include: Page 2 of 3

• Spearheaded a 67% growth in the account base, demonstrating a proactive approach to relationship building and business development.

• Achieved a 74% year-over-year increase in sales numbers, reflecting a strategic and results- oriented sales strategy.

• Implemented a swift and effective growth strategy, emphasizing strong follow-up and conducting training classes that highlighted the evolving marketplace dynamics for retail, service growth, and client retention.

• Successfully navigated and thrived in one of the toughest and most competitive markets in the country for the professional beauty industry. This expansive territory encompassed Long Beach, South Bay, Santa Monica, Beverly Hills to Malibu.

OUTSIDE SALES PROFESSIONAL WITHIN THE HOME DÉCOR/REMODELING INDUSTRY. Homestory Doors, Lake Forest, CA January 2021 – December 2021

• Top performer in a competitive regional market within the home décor/remodeling industry.

• All appointments are a one call close.

• Highest closing rate within the sales team.

• Built rapport easily with customers, using good listening skills, problem solving and high level of customer service.

• Treats the clients with empathy, urgency, and authentic communication.

• Contractors State License Board #: 134079

NATIONAL OUTSIDE SALES SPECIALIST (CONTRACT)

Beauty Fashion Sales Group, New York, NY (Remote),2019-2020

• Represented a luxury Beauty Brand broker with a curated collection of top cosmetic and skincare brands.

• National Account Executive for the biggest retailers and most exclusive brands.

• Brands Represented: By Terry, Darphin, Eve Lom, Surratt. KEY ACCOUNT SALES EXECUTIVE

Sweis, Inc., Torrance, CA, 2018- 2019

Manufacturers’ representative and wholesale distributor for the professional beauty industry.

• Successfully managed and expanded sales for major beauty retail and professional accounts in Southern California.

• Exceeded sales goals with a remarkable 37% year-over-year growth, closing sales totaling

$5,000,000 in 2018.

SENIOR ACCOUNT MANAGER

Sweis, Inc., Torrance, CA, 2004- 2018

• Consistently ranked as the top sales producer among 32 Account Managers from 2007 to 2018. Page 3 of 3

• Played a pivotal role in the company's aggressive sales growth, elevating annual territory sales from $150,000 to over $5 million.

• Achieved an exceptional 266% increase in sales during the inaugural year in the territory.

• Key contributor to continuous sales growth, consistently surpassing the 12% annual target.

• Managed a 40-location key account, securing a substantial 45% increase in annual sales.

• Cultivated enduring relationships, ensuring customer loyalty to both the company and represented brands.

• Represented brands included: MoroccanOil, Color Proof Evolved Color Care, EVO, Keratin Complex, Verb, Philip B. Botanicals Living Proof, Tan Towel, St. Tropez, T3 Micro, O.P.I., DS Laboratories, Neulash, and Deva Curl.

TERRITORY MANAGER, 2002-2004

Independent Beauty Suppliers, Inc., Chatsworth, CA

• Managed a large, competitive territory in Southern California for a wholesale distributor for professional beauty products.

• Boosted annual sales by 20% through innovative marketing and merchandising plans.

• Led product knowledge and training courses for managers and staff, ensuring a strong sales team.

ASSISTANT STORE MANAGER, 2000-2002

Baccarat, Inc., Costa Mesa, CA

• Managed 8 Sales Associates. Responsibilities included payroll, staff scheduling, analyzing sales reports, ordering, and balancing inventory, hiring and training new sales staff members. EDUCATION

• University of California at Irvine, Irvine, CA, B.A., Art History Awards

2014 Moroccanoil International President’s Club

2015 Moroccanoil International President’s Club

2015 Keratin Complex North America Sales Leader Kerastar 2018 Moroccanoil North America President’s Club

2018 Living Proof Year End Top Sales Producer Award for the entire United States Community Service

• Daughters of the American Revolution, Newport Beach Chapter, Veteran’s Affairs and Patriotism Chair

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