Objective

Dedicated and service-oriented worker with over ten (10) years of experience in providing exceptional guest /customer experiences. Seeking to leverage my hospitality skills and attention to detail to contribute to the success of a forward- thinking hospitality establishment.

Professional Experience

Blue Adventure Tours – Operations Manager July 2023 - present Chukka Caribbean Adventures – Administrator Nov. 2019- July 2023 Walmac Hardware – Store Manager June 2018 – Nov. 2019 Jewel Runaway Bay Beach Resort & Golf Resort – Concierge Dec. 2016 – June 2018 International Work Experience

Rodiron Grill - Waiter/Hostess March 2015 - Dec. 2015 Reynolds Supermarket - Produce Clerk March 2015 - Dec. 2015 Voluntary Service

Success Christian Academy and Literacy Clinic - Social Worker March 2014 – August 2014 Moneague Primary School - Office Administrator July 2012-September 2012 Warsop Post office - Clerk July 2010 – August 2010 Rock Spring Post Office– Clerk July 2009 – August 2009 Education

Moneague College – 2007-2011

Moneague College - 2012 - 2014

William Knibb Memorial High School 2002-2006

Qualification

Associate Degree in Hospitality and Tourism Management

Diploma in Psychology

Team Jamaica Certified

Certified First Aider

Statement of Competence in professionalism (Heart Certified) Seville Heights

St. Ann’s Bay P.O.,

St. Ann, Jamaica

Phone#: 876-***-****

Email: ad4i6b@r.postjobfree.com

Venessa Robb

Special Skills

Technical - MS Office Suite, MS Project, Internet and Email

Demonstrated ability to operate standard office equipment including telephone systems, typewriters, calculators, copiers and facsimile machines

Proven record of pursuing oral and written instructions

Excellent attention to detail

Ability to work with several operating systems

Good writing, analytical and problem solving skills

Understanding of principles and practices of association, planning, records management and general administration

Ability to communicate effectively with co-workers and Managers

Profound ability to work effectively either alone or as part of a team.

Proficient knowledge about wine and food services.

Excellent customer service skills

References

Available upon request