Kyla Deforest * Town Garden Dr. #*

Liverpool, NY, 13088

607-***-****

ad4i5j@r.postjobfree.com

EXPERIENCE

Coordinated Care Services Inc., Syracuse, NY — Family Support for Student Success, School Support Specialist January 2023 - PRESENT

● Provided Tier 3 Supportive Services to a diverse population of students at H.W. Smith Pre K - 8 school

● Developed individualized lesson plans and interventions related to skill development, communication, problem solving, academic support, and social-emotional support

● Implemented targeted engagement initiatives, conducted school-based assessments, and developed service plans to support academic achievements.

● Advocated for a full caseload (20 identified clients) of both students and their families; provided supportive counseling and case management, resulting in an improvement in student’s GPA and decreasing the frequency of student suspensions

● Kept clients’ records updated by regularly updating case notes and completing service plan reviews

Cayuga Counseling Services, Inc, Syracuse — Juvenile Special Supervision Case Manager

January 2022 - Decemeber 2023

● Maintained a full caseload and met with all clients on a weekly basis

● Monitored school attendance, past and future court appearances, psychological evaluations, participation in pro-social activities, employment, etc.

● Kept clients records updated by reviewing case notes, logging events and progress

● Analyzed customer needs through structured intake interviews, leading to the development of personalized service solutions.

● Advocated for needed services and resources, intervened in crises, and provided direct personal support to clients and families

EDUCATION

Le Moyne College, Syracuse, NY — B.A. in

Psychology

August 2018 - May 2022

● Graduated with an overall program GPA of

3.5

● Completed minors in both Criminology and

Spanish

SKILLS

Interpersonal Communication

Data Entry - proficient in Microsoft (Teams, Word, Excel, Powerpoint), Google (Docs, Sheets, Slides), as well as various company-specific databases

Superior time management, attention to detail, and other organizational skills

Conversational Spanish skills

AWARDS & ACHIEVEMENTS

Graduated Cum Laude from Le Moyne College

REFERENCES

Elizabeth Bowen-Demperio, Cayuga Counseling Services, Inc – Senior Staffmember

315-***-****

ad4i5j@r.postjobfree.com

Katie Sebo, H.W. Smith Pre K - 8 School–School

Psychologist

315-***-****

ad4i5j@r.postjobfree.com

Milanne Wischmayer, H.W. Smith Pre K - 8 School

–Peaceful Schools Employee

585-***-****

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