April White

Macedonia ch. rd.

Fayetteville, N.C. 28312

Phone: 910-***-****

E-Mail: ad4i3u@r.postjobfree.com

Professional Summary

Dedicated eager to pursue a career . Skilled excelling at customer satisfaction and retention. support specialist. Flexible and hardworking in deadline-driven environments.

Skills

Community relations

Strong interpersonal skills

Professional phone etiquette

Excellent communication skills

Flexible

Works well under pressure

Appointment setting

Multi-line phone proficiency

Customer service-oriented

Excellent hand-eye coordination

Strong leader

Work History

February 1996 to September 2005

City of Fayetteville Fayetteville, NC

City bus Operator

Responded to citizens' complaints and requests for information and services.

Supervised and coached new staff member

Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors.

Established long-term customer relationships through prompt and courteous service, collect bus fare,

Completed on-time deliveries

Loaded and secured passengers.

March 2005 to May 2007

Aafes Fort Bragg, NC

Night Stocker

Checked in and stocked inventory throughout the facilities. ensure the delivery of efficient, high-quality service.

Reviewed weekly inventory charts and recorded facility needs.

Greeted customers entering the store to ascertain what each customer wanted or needed.

Communicate with vendor regarding back order availability, future inventory and special orders.

Provided an elevated customer experience to generate loyal clients

Completed all cleaning, stocking and organizing tasks in assigned sales area.

May 2007 to October 2013

Goodyear Fayetteville, NC

Reroll Operator /Trucker

Collate components for assembly.

Made sure that products were produced on time and are of good quality.

Moved freight, stock and other materials to and from storage and production areas and loading docks.

Reported all equipment failures and malfunctions to supervisor.

Cleaning and maintained the warehouse in compliance with OSHA safety standards.

Stocked, staged and transported goods.

Picked up incoming stock and delivered materials to designated locations.

Education

Fayetteville Tech. Fayetteville, NC

Criminal Justice

Coursework in Law Enforcement

Continuing education?GED.

Coursework in Basic Communication and Employability Skills

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