Don Tickle

Cary, NC 919-***-**** Email address

Integrity-driven, task-oriented, and client-focused Consultant & Account Manager with a Bachelor’s in Business Administration (Marketing), and 15+ years of success in the retail and wholesale industries. Build relationships with customers to ensure client satisfaction/retention. Capitalize on cost-saving opportunities to maximize profits. Leverage leadership, customer service, organizational, time management, problem-solving, and multitasking skills to thrive in fast-paced and rapidly changing environments. Certified Notary Public. Professional Experience

OBCC Ltd. LLC Cary, NC

Owner/Operator January 2023 - Present

● Spearhead the launch of the multi-faceted liquidation market business endeavor and manage the purchasing and selling of goods for a wide range of products

● Administer operations including profit & loss, accounting, budgeting, and forecasting, and create strategic plans to drive year-over-year growth

● Cultivate and retain a loyal customer base of XX clients and network extensively to market services and build the company’s reputation in the community

● Provided accurate quotes for clients based on their specific needs while maximizing cost-saving opportunities to increase profits and manage logistics to ensure items are delivered on time

● Leverage advanced problem-solving and conflict-resolution skills to promptly resolve complex issues, ensuring client satisfaction and retention

Sport Durst PowerSports Durham, NC

General Manager (GM) March 2004 - November 2022

● Oversaw daily operations of the dealership selling a wide range of Honda, Yamaha, KTM, and Can-Am power sports vehicles and led a team of X

● Mentored and motivated the sales team of X+, developed biannual continuing education seminars, and capitalized on coaching opportunities to improve on-the-job performance

● Administered a $XXX,XXX annual budget and forecasted sales by conducting market research studies to explore new opportunities and drive business growth

● Participated in the development and implementation of marketing campaigns, tracked metrics, and strived to improve the customer experience and brand loyalty continuously Additional Experience

Tickle Imports, Inc. General Manager/Partner

Core Competencies

Operations/Account Management, Business Development, Customer Service, Budgeting, Forecasting, Sales, Team Leadership, Branding, Profit & Loss, Marketing/Digital Marketing, Strategic Planning, Analytics, Pricing, Inventory, Merchandising, Process Improvements, Training & Development, Problem-Solving, Multitasking Computer Skills: Microsoft Office (Office/Excel), CDK LightSpeed, Manufacturing Portals, Customer Relationship Management (CRM) Software

Education/Certifications

Bachelor of Science in Business Administration (Marketing), Western Carolina University Certified Notary Public, North Carolina Certified Notary & "E" Notary, January 2006 - February 2027 Honda Certification Yamaha Certification Can-Am All Terrain Vehicles (ATVs) Certification Bombardier Recreational Products (BRPs) Certification Kronreif & Trunkenpolz Mattighofen (KTM) Certification