Bernadette Burton

Address: **** *** ******, *** ***, SE, Washington DC 20003

Email: ad4i2w@r.postjobfree.com Cell: 240-***-****

OBJECTIVE

To obtain a position utilizing my skills, experience, and excellent work ethic with an employer who expects and rewards exemplary work.

PROFESSIONAL EXPERIENCE

Department of Commerce

Field Enumerator, United States Census Bureau

●Collected the economic, demographic, and housing information of 100+ individuals by asking surveying information of designated households.

●Corrected and added data from the residence of any additional household members.

●Recorded all data received from residence and reported the completed data forms to field supervisor.

Adtrav (NIST)

Senior Travel Agent, Gaithersburg, MD

●Booked travel reservations for public sector employees.

●Worked with the administration team to plan and coordinate executive travel schedules.

●Planned travel itineraries for customers and issued tickets for airline reservations, hotel accommodations, and car reservations.

Insight Global

Executive Travel Agent, Hanover, MD

●Made corporate customer reservations for business and leisure travel needs.

●Issued airline tickets made car and hotel reservations/accommodations.

●Made group reservations for air, hotel, and ground transportation.

●Handled events planning by negotiation rates and planning meetings location/venue and calculating required space.

Potomac Falls Travel

Government Travel Agent, Washington DC

●Made Federal employee reservations for various federal agencies employees.

●Created and issued airline reservations and tickets for air, car, and hotel.

●Reconciled accounts and processed refunds.

McGregor Travel Service

Corporate Travel Manager, Washington DC

●Planned itineraries and made accommodations for different corporate agencies.

●Booked leisure travel such as cruises, tours, and international travel.

●Managed all aspects of billing and accounts receivable payment activities.

Preferred Travel

Manager, Hyattsville, MD

●Planned travel itineraries for corporate agencies and issued tickets for airline reservations, hotel accommodations, and car reservations.

●Trained and supervised staff.

●Advised clients on travel arrangements and documents.

●Processed complaints and refunds.

●Oversaw all office operations.

COMPUTER SOFTWARE AND BUSINESS SKILLS

●Sabre System

●MS Office Suite

●Customer Service

●Research and Development

●Travel-site research

Reservations

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