WILLIE NATIEL

St. Petersburg, US ***** 727-***-**** ad4i2j@r.postjobfree.com

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Plumbling Shop Manager, 06/2022 - Current

Cornerstone Plumbing – Pinellas Park, FL

Increased warehouse efficiency by implementing new inventory management systems and procedures. Streamlined operations for faster order processing by updating warehouse layout and organization. Enhanced employee productivity, implementing effective scheduling and task delegation strategies. Ensured compliance with safety regulations through regular inspections, staff training, and policy updates. Managed budget effectively by negotiating vendor contracts and optimizing resource allocation. Implemented preventative maintenance program to minimize equipment downtime and repair costs. Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.

Managed relationships with external partners such as suppliers, ensuring timely deliveries while minimizing disruptions in supply chain operations. Cleaned and maintained warehouse in compliance with OSHA safety standards. Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.

Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays. Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.

3rd Shift Lead Operator, 06/2014 - 06/2022

Impact Molding Clearwater – Clearwater, FL

Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

PROFESSIONAL SUMMARY

WORK HISTORY

Devised and implemented processes and procedures to streamline operations. Evaluated staff performance and provided coaching to address inefficiencies. Generated reports detailing findings and recommendations. Conducted regular reviews of operations and identified areas for improvement. Collected, arranged, and input information into database system. Observed packing operations to verify conformance to specifications. Educated staff on organizational mission and goals to help employees achieve success. Frequently inspected production area to verify proper equipment operation. Maintained database systems to track and analyze operational data. Warehouse Manager, 11/2003 - 05/2014

Glo Lawnmower Repair Parts And Supply – Clearwater, FL Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.

Evaluated incoming shipments for quality issues and processed unacceptable materials for return. Trained new staff on job duties, company policies, and safety procedures for rapid onboarding. Developed safety programs to protect workers and reduce injuries. Oversaw warehouse staff and maintained efficiency in fast-paced environment. Cleaned and maintained warehouse in compliance with OSHA safety standards. Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.

Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays. Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.

Reviewed and negotiated contracts with carriers to optimize shipping costs. Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.

Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.

Conducted research to address shipping errors and packaging mistakes. Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.

Production Manager, 10/2001 - 11/2003

Orion Direct Inc – Chantilly, VA

Managed personnel by implementing company policies, procedures, work rules, and disciplinary action. Monitored team budgets to keep projects on task and avoid waste. Updated logs and submitted timely reports detailing activities in line with regulatory standards. Created and oversaw production schedules and adjusted as needed to meet deadlines. Resolved issues quickly to maintain productivity goals. Estimated labor requirements to support anticipated workload. Oversaw routine maintenance programs and scheduled service to keep equipment functioning at peak levels.

Monitored inventory levels and restocking schedules to avoid production delays from unavailable materials.

Reviewed maintenance and repair problems to determine appropriate action for resolution. Standardized production procedures, job roles, and quality assurance guidelines. Partnered with leadership on recruiting, hiring and coaching production personnel. Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.

Coordinated with other departments to align production with customer requirements. Mailroom SupervisorCh, 08/1995 - 09/2001

Chesapeake Publishing & Printing – Williamsburg, VA Identified mailroom equipment malfunctions and contacted technicians for assistance. Inspected mail for damages and took appropriate action to deliver in good condition. Developed strategies to speed up mail mail sorting and delivery processes. Coordinated mailroom team's workflow, delegating tasks to all employees. Utilized physical strength to move mail and packages of varying sizes and weights. Used automated mail processing equipment to sort and collate mail. Diagnosed machinery issues, which included paper jams and handled basic maintenance tasks. Maintained clean and organized mail room to promote safety and efficiency. Proved successful working within tight deadlines and a fast-paced environment. Route Salesman and Merchandiser, 08/1992 - 07/1995 Pepsi Cola – Richmond, VA

Displayed products properly at customer sites and according to company specifications and policies. Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.

Maintained positive relationships with customers to promote continued business opportunities. Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.

Handled customer concerns and issues by answering questions and escalating major problems to supervisor.

Communicated regularly with dispatcher for delivery route details and changes. Utilized route optimization software to plan and manage delivery routes. Operated delivery vehicles safely and efficiently. Boosted revenues by upselling and cross-selling products to new and established customers. Processed payments, made change, and provided receipts. Maintained records of sales and customer information to support accuracy. Maintained positive relationships with customers using good communication and follow-through abilities. Collaborated with customers to identify needs and provided catered solutions Maintained up-to-date knowledge of products and services to address customer inquiries Properly processed all sales transactions,

Developed strong customer base through efficient and reliable service. Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns. Processed customer payments and kept accurate financial records.. Represented wide range of products and brands.

Stocked shelves and loaded orders to prepare deliveries. Assisted with sorting and organizing stockroom items. Completed daily pre- and post-trip vehicle inspections. Delivered orders to customers to drive full satisfaction. Company Supply Sergeant, 08/1981 - 06/1992

US Army – Heidelberg, Germany

Divided and categorized cargo received and redirected shipments in response to company commander requests.

Reduced solders accidents by implementing improved safety standards and monitoring procedures. Planned and conducted annual Battalion training.

Led improvement initiatives to advance operational efficiencies. Developed and maintained knowledgeable and productive troops. Completed regular inventory counts of equipment on prescribed load list. Oversaw supply requests and accountability.

Oversaw warehouse staff and maintained efficiency in fast-paced environment. Integrated warehouse operations.

Directed activities of solders performing repairs and maintenance to equipment, vehicles, and facilities. Participated in continuous improvement in contract execution process and delivered recommendations, ideas and plans to HQ.

Trained new soldiers on job duties, company policies, and safety procedures. Acted as primary contact for supply chain management systems, tools and data and ran regular reports in support of supply chain.

Maintained automated system for tracking supplies and equipment. Prepared unit and organizational supply documentation. Organized records of vehicles, schedules and completed orders. High School Diploma: 06/1981

Seminole High School - Seminole, FL

Quartermaster School, 06/1981

US Army - Fort Lee, VA

No Degree

Northern Texas Europe - Germany

Customer Service

Constructive Feedback

Visual Merchandising

Performance Monitoring and Evaluation

Workflow Schedules

Budget Leadership

Effective Working Relationships

Employee Management

Customer Loyalty

Personnel Scheduling

Maintaining Clean Work Areas

Staff Recruitment

Operational Efficiency

Improve Performance

Develop Policies

Operational Efficiency

Improve Performance

Develop Policies

Operational Efficiency

Improve Performance

Develop Policies

Operational Efficiency

Improve Performance

Develop Policies

EDUCATION

SKILLS

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