Executive Assistant/Operations Manager
K A T H E R I N E D U N H A M
https://linkedin.com/in/kedunham94
ad4i16@r.postjobfree.com
C O N T A C T
E D U C A T I O N
Oklahoma State University
2013-2017
B.A. IN ENGLISH - CREATIVE
WRITING, MINOR IN
PSYCHOLOGY
S K I L L S
Office Management
Staff Recruiting, Training, &
Scheduling
Accounts Payable/Receivable
(Zuora and Quickbooks)
Order Fulfillment and Management
(BigCommerce, Shopify)
Social Media Campaign Planning
Customer Support
Microsoft Office (Excel, Word,
Outlook)
Adobe CS (Photoshop, Lightroom,
Acrobat)
Project & Event Management
CRM Experience (SalesForce)
G-Suite
Grammar & Punctuation
Freight coordination and
management
Types 100+ WPM
ADP
WORK E X P E R I E N C E
AIB, Inc.
2018-2023
OFFICE MANAGER/EXECUTIVE ASSISTANT
Office manager in charge of accounting, sales, customer support, and human resources.
Manage client and vendor relationships
Project & Calendar Management for CEO/CFO
Manage staff assignments to completion and satisfaction of the CEO & CFO
Maintain a professional and safe work environment
Receptionist for main phone number and all its extensions Social media management
S U MMARY
A hard-working, team oriented, social media savvy dual office manager/executive assistant with 7+ years of experience in administrative coordination and a background in the service industry. Known for my exceptional phone, people, and email skills and delicious latte recipes. S H E / H E R
Lux 18
2023-2024
OPERATIONS MANAGER/EXECUTIVE ASSISTANT
Operations manager in charge of accounting, multiple department management, and general office management. Manage client and vendor relationships
Project & Calendar Management for CEO
Travel (domestic & international) for CEO
Manage staff assignments to completion and satisfaction of the CEO & CFO
Maintain a professional and safe work environment
Receptionist for main phone number
Freight management and coordination
Weekly payroll processing via ADP
HR & new hire onboarding
Management of 20+ Excel spreadsheets
Project management for Sales, Marketplace, and Accounting departments
Email and phone navigation with high profile clients, both domestic and international
Managed appointment bookings and staff scheduling across multiple calendars
Handled all forms of payment (cash, credit cards, checks) Ensured a welcoming, clean, and client-friendly environment Provided a safe, clean, and well-managed atmosphere for staff. Main receptionist for front desk and office phones. 2016-2018
Ihloff Salon & Day Spa
OFFICE COORDINATOR
WORK E X P E R I E N C E ( C O N T . )
P R O F E S S I O N A L R E F E R E N C E S
ZACK FRYER
HERSHEY MAYER
DEREK SANCHEZ
KENNEDY SHIPLEY
Lux 18 CEO
Email: ad4i16@r.postjobfree.com
Phone: 973-***-****
Affari Global CEO
Email: ad4i16@r.postjobfree.com
Phone: 347-***-****
AIB, Inc Customer Support Manager
Email: ad4i16@r.postjobfree.com
Phone: 469-***-****
Smashbox Studios Bookings Manager
Email: ad4i16@r.postjobfree.com
Phone: 918-***-****