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Restaurant Manager Customer Support

Location:
Austin, TX
Posted:
March 23, 2024

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Resume:

Arief Effendi

**** ***** ** #***

Austin, Tx ****9

Cell : 512-***-****

ad4i0d@r.postjobfree.com

SUMMARY

Qualified restaurant manager, and chef with 9+ years of professional experience in cook, restaurant management and proven success in organizing tasks, increasing sales, and multiplying business from limited material and resources is searching for a hospitality industry where my experience and skills would be put in use. Able to speak Multi-Lingual (Chinese, English, Malay and Indonesia)

SKILLS AND PROFICIENCIES

Excellent interpersonal and communication skills

Multi-tasking abilities with proficiency in organizing and managing different tasks

Expert knowledge of handling administration and paperwork

Skilled in bookkeeping and preparing statistical and financial records

Thorough insights in overseeing stock levels and ordering supplies

Proficient in assigning duties and scheduling shifts

Ability of recruiting, training and supervising staff

Expert marketing skills to promote business

EXPERIENCE

Manager Store

KiKKA Sushi ( Whole Food Market) Austin, Texas

2006 – Present

Responsibilities:

Managing the entire staff of the restaurant and coordinating their work

Control Cost level (Cost labor and cost operation) of the food, and an environmentally, sanitation on working area. Control the Standards of food for evaluate quality in terms of nutrition, freshness, appearance, taste and safe to eat (Federal Food, Drug and Cosmetic Act).

Maintain Inventory in stock level and ordering supplies in advance.

Coordinating and managing the entire operation of restaurant by scheduling shifts.

Provide customer support by resolving their complaints about service or food quality.

Recruiting, training and motivating staff.

Maintain high standard quality hygiene, health and safety.

Chef

Sarku Japan Galeria Dallas, Texas

October 2005 - February 2006

Responsibilies:

Create high quality sushi including cooking rice, rolling sushi, temperature recording, cutting and packaging for take-out and dine-in plate preparation

Ensure all operating standards including food safety and quality are strictly adhered to

Show gratitude and greet every guest with a big, genuine smile and eye contact

Provide a high level of attention to guest satisfaction and maintain positive relationships with internal and external customers

Create connections with each guest in a friendly, professional and caring manner

Actively display knowledge of all food and beverage menu items and current promotions

Maintain cleanliness and organization of sushi station

Order and receive raw materials and dry goods

Maintain daily production records

Perform monthly inventories and training of new teammates as required

Complete opening and closing duties efficiently and safely, using the correct procedures

Complete all assigned daily, weekly and monthly cleaning duties

Be a team player; have lots of fun and support other teammates

EDUCATIONAL QUALIFICATIONS

Certification, Food safety and management (State Food Manager Certificate)

Austin, Texas

Bachelor's Degree, Institute of Computer Accounting Jakarta

May 1997

High School or equivalent, Christian High School Jakarta

June 1994

REFERENCES

Fendi Homman

Manager Sarku Japan

512-***-****

Professional

Wempy Antonious

Manager Region, KIKKA SUSHI

303-***-****

Professional

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