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Customer Service Sales Representative

Location:
Clearwater, FL
Posted:
March 21, 2024

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Resume:

ALEX HIRALDO JR.

**** * ******** ***** ****, Clearwater Fl 33761· 813-***-****

ad4hy6@r.postjobfree.com

OBJECTIVE:

To utilize my intelligence, hard work ethic and attention to detail to ensure an efficient and productive workflow for the corporation.

SKILLS & ABILITIES:

• Ability to manage multiple projects simultaneously and meet tight deadlines, while maintaining the highest standards of quality.

• Exceptional interactive and communication skills while satisfying clients and/ or customers.

• Willingness to assist team members with attention to detail in pursuit of a better product.

• Maintain regular and punctual attendance.

• Naturally patient individual who maintains calm demeanor regardless of the situation or circumstance.

• Takes initiative into solving a problem properly and confidently.

• Maintain positive attitude.

• Proficient computer skills.

• Experienced and proven leader.

EXPERIENCE:

OUTBOUND SALES REPRESENTATIVE, BEYMARK INC (PART TIME) 05/21/19 - 08/22/19

• Generating new customers and sales for the leading home entertainment and mobility companies using flash marketing tactics in some of the largest retailers in the world.

• Providing a unique shopping experience at retail stores by educating customers on products and services that are offered while maintaining friendly customer service. CUSTOMER SERVICE ASSOCIATE / STOCK, ROOMS TO GO (PART TIME) 06/21/23 - 09/15/23

• Providing information on all items to customers and guiding them to their desired parts of the store.

• Providing a unique shopping experience by educating customers on merchandise and services that are offered while maintaining friendly customer service.

• Organizing and arranging items in the stock warehouse to ensure an efficient load up process for customer pickups and order deliveries.

• Welcoming and engaging with customers and team members in a positive manner to help achieve better results and relationships.

STAGE CREW MEMBER, PALLADIUM THEATRE (LIVE VENUE) (PART TIME) 08/01/17 – 03/02/19

• Receive, unload and organize stage gear and instruments in a presentable fashion for live bands and crowds.

• Configuring instrument input and outputs with a front of house engineer.

• Adjusting audio effects to each individual instrument as needed in a timely fashion. AUDIO / RECORDING ENGINEER (INDEPENDENT CONTRACTOR), EXECUTIVE STUDIOS LLC (PART TIME)

4/20/19 –

• Prepare for recording sessions by selecting and setting up microphones according to the preference of the artist or musician.

• Set up, test, and adjust recording equipment and signal for recording sessions with different instruments and vocal types.

• Promoting and advertising artist and producer content with Google ads and Instagram.

• Successfully conduct recording sessions for local and upcoming artists with professional hardware and software to create radio ready songs.

• Execute pristine song mixing and mastering for commercial streaming services and radio play. CUSTOMER SERVICE ASSOCIATE, WALGREENS (PART TIME)

03/02/19 - 05/20/19

• Improving customer experience through efficient handling of transactions and recommending improved processes.

• Providing information on all products to customers and guiding them to their desired parts of the store.

• Organizing and arranging products on stock shelves in a presentable and most visible fashion for customers to easily locate products while shopping.

• Welcoming and engaging with customers and team members in a positive manner to help achieve better results and relationships.

PRODUCTION WORKER, DUNKIN DONUTS (PART TIME)

10/1/23 -

• Setting up, monitoring and maintaining machines and equipment used in production lines.

• Feeding raw materials into machinery, assembling goods on production lines, and monitoring the process at an efficient rate and high-speed workflow. EDUCATION

MAY 2016

DIPLOMA, LENNARD HIGH SCHOOL

3.5 GPA Honor Student / Athlete

MAY 2019

ASSOCIATE IN SCIENCE DEGREE (MUSIC INDUSTRY RECORDING ARTS) ST. PETERSBURG COLLEGE

3.0 GPA

TECHNICAL SKILLS

• Fl Studio

• Pro Tools

• Logic Pro X

• Microsoft Word

• PowerPoint

• Adobe Photoshop

• Adobe After Effects

• iMovie

• Google Ads



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